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    Edgewater-New Smyrna Cemetery

    4.5 (2 reviews)
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    9 months ago

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    1 year ago

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    Ask the Community - Edgewater-New Smyrna Cemetery

    Lohman Funeral Home Port Orange

    Lohman Funeral Home Port Orange

    2.5
    (8 reviews)

    In 2016 my parents both signed up to be cremated at Lohmans through Tim. My dad passed away on…read moreApril 20. This is an incredibly difficult time for my mom, sister, and me, but Tim and Tami both made the whole process go smoothly. They are both very compassionate, caring, and sympathetic and helped us navigate all the difficulties that go with losing someone you love. They went above and beyond what was expected and we cannot thank them enough. We highly recommend Lohmans Funeral Home. Joyce, Amanda and Marie Davis

    I never thought I'd have to revisit this, but after receiving a threatening letter from the funeral…read morehome we used--because they didn't like our honest review--I feel it's even more important to speak up. Names have been removed per their demand, but let me be clear: the facts are unchanged. We paid nearly $10,000 expecting professionalism, compassion, and dignity. What we got was the opposite. Staff arrived in sweatpants to collect our loved one, despite being told they would be in formal attire. The 24-hour service they promote? Nonexistent when we needed it most. It took two days and multiple escalations just to get basic answers while trying to plan with out-of-town family. The planning process was cold and dismissive, especially toward my grieving father-in-law and our autistic child, who was treated with visible discomfort and ignorance. We were sold add-ons like a $200 video that looked like something anyone could make for free. The makeup and preparation were so poorly done, our family had to fix it. The flowers arrived in the middle of the service. Staff looked ready to clock out before we had even said goodbye. And the final insult? They gave us the wrong cremation date and blamed us--even though their own staff gave the date on speakerphone. The only bright spot was a single individual at the crematorium who treated us with true care and respect. But sadly, that was the exception, not the standard. Instead of taking feedback and growing from it, this business chose to intimidate and silence. That speaks volumes. Classy facilities can't make up for trashy service and an even worse attitude when called out for it. If you value empathy, integrity, and support during one of life's hardest moments--do yourself a favor and go elsewhere. #TruthMatters #GriefDeservesCompassion #NotJustABusiness #DoBetter #StayAway #HonestReview

    Edgewater-New Smyrna Cemetery - funeralservices - Updated August 2026

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