We've used them for 6 years and there has always been scheduling issues to where I don't t ever…read moreknow when they are going to schedule an appointment until the technician calls to confirm a few days before hand. They always say to reschedule through the 800 number and I did that and I took half a day off work for the appointment window and they didn't show up I called the first hour and spoke to Suzan who said ya he should be there and then left a VM for the technician. Then called 30 minutes later and spoke to anoth woman who confirm ed the tech was still out on another service call and then 10 minutes before end of the window they said ya he should be there. The.n 45 minutes after the end of the service window Kenneth said that he called the techs supervisor and the y said that he would be on his way after that... during the call the tech called me and said he had not been working for at least two hours and got the original cancellation from a week prior mixed up with the service today. Which happens. But nobody knew because they are working from home and have no clue on what the actual service requires . I can only assume they were putting me on hold to watch TV? Kenneth hung up while I was talking to the tech so I called back because I have wasted 5 hours of my day because they do not have any communicative skills with the local office or dispatch or where the techs are or if they are actually working that day... I spoke to Jeremy who said that he couldn't do anything except schedule appoints and call the techs phone number.... What are you paying these people for?!?!?! He said he could fill out a form to have a manager call back at THEIR convenience when THEY can get back... this is the most chaotic and disorganized service company I have ever dealt with. I cancelled all services today and my mothers services. They have terrible customer service. DO NOT DEAL WITH THEM. Use a local or Orkin.

I was not surprised at all to read the reviews of the Terminix office in Bloomington. I've had…read more"contracts" with this service in the 47802 area of Terre Haute for our lake house. They DO NOT get back with me on issues. I've also spent over and hour on two phone calls with Customer service at the national level and do not get any response out of those detailed calls. We also have service out of Indy for our main residence in the 47804 area. Last month, after over four years of mistreating an issue as "bed bugs" we were treated for "Bat bugs" ergo the attic was sprayed. As happy as I am that the issue seems resolved, it aggravates me to no end that they didn't do this earlier. I cannot recommend Terminix to anyone, but fell compelled to continue as we have contracts. I'm beginning to think that doesn't mean much anymore though and need to contemplate switching companies.

Scott did an amazing job quickly capturing and relocating several opossums - one of which had…read morelikely been skunked - that were living under our front steps. The smell was awful! He responded quickly to my call with same day service and set up traps immediately. Scott offered helpful advice for smell mitigation and was in daily contact and checked the traps daily. Once the animals were caught, he also did a fantastic job sealing the den to prevent future use by any other animal. I would highly recommend Scott to anyone and will call him again in the future if needed! Thank you, Scott!

From the owner: Locally owned Nuisance Wildlife removal specialist…read moreLive Trapping and release is my method, I try to be as environmentally friendly, and Humane as I can be. Animal examples are:Raccoons, Opossum, Groundhog, Skunk, Squirrels,Bats or any other critter that has become an issue.

Great company! Mike was always there to answer any of our questions and ease any of our concerns…read more Danny and his team were very professional and respectful. The work was done in a timely manner and all co vid precautions were taken which made us feel very safe . I highly recommend them. They will get the job done and you will be satisfied.

My husband and I moved into our house last summer, the previous owner had been there for 30 years,…read moreand it was clear the attic had been left unattended for many years. There was old roofing material up there, as well squirrels had made themselves at home, and we were tired of having them squat in our home. We had Newnam Restoration come out to clear out the debris, disinfect the area, and sealing up the hole permanently. They were so efficient, easy to communicate with, and helpful in planning and thinking about future projects!