I came into Azarko in 2009 due to a nasty wisdom tooth infection. They were able to see me quickly on a Sunday which was great because not many dentist are open on weekends. (Emergency can be a bit of a wait depending on how busy they are that day/time). They gave me the option of pulling the tooth or starting a round of antibiotics. I didn't have insurance coverage at the time so I opted to go with the medication route (and had my wisdom teeth pulled at a later date). Since then I have continued to visit Azarko Dental under the care of Dr. York. I am very anxious with needles and dentistry work. They always help me get through any procedure, panic attacks and all. My husband also started coming to Azarko with me as well. The massage chairs, TVs, nice atmosphere, and helpful friendly staff make Azarko worth checking out. read more

This is the only dental office I will ever deal with. The front desk staff are awesome, and Dr Johnston does great work. He is very personable, and actually cares for his patients. I made the mistake of trying out another dentist one time when I moved further away, and I learned my lesson. I live further from Azarko dental, but drive the extra distance just because of how great they are. read more

Because of the dentist who ripped out my front tooth over a infection and a little bit of bone narrowing other dentist told me he should never of had removed that tooth . When talked to his staff they said there was a language barrier well maybe they should hire people that speak better English as dentists. To me it's a copout and the owners of this place should make him replace the tooth with an implant because he was quick on asking for $4000 to put a tooth in. After ripping out my front one. Butcher shop has had me waiting over 25 minutes already in a chair not good business or customer service from this doctor . And not once has anyone come in to ask if I need a remote of anything really sad sad greedy business. Look on google reviews and see what others had said before joining this dental office. read more

Edmonton Emergency Dental Clinic - General Dentistry Near Me - Edmonton, Alberta

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Update: After speaking with the office manager, she agreed being bumped off the schedule should never have happened. And was extremely apologetic to my plight. I will be giving this dental clinic another chance, as I feel she really did sympathize with the situation and says she will ensure that this sort of scheduling incident will never happen again. read more

Dr Brett York worst detnist ever, doesnt care about his patients. Second time I went to see him, first time was awesome. This time he was so rough. I was his last appt before he went on holidays and Its been a week and still hurting. Went to see him after and he said I had weak gums and it wasnt his fault and actually walked and turned away. Awful. Be warned! read more

I have gone to various dentists but this place is so amazing. My boyfriend went there for an emergency appointment and saw Dr. Doug Johnston. Dr. Johnston was professional and kind. After seeing how well he did I decided to make Dr. Johnston my dentist too. We have been seeing him for over a year. The quality of his work is amazing. Not only that but all of the staff are amazing; friendly and very helpful. Would HIGHLY recommend doing your dentistry from this location :) read more

This is the worst dental clinic I have ever been to! I have never had a cavity in my life and visit the dentist for a check-up and cleaning every six months. I recently moved to Edmonton and thought I'd give Azarko Dental a try. Upon examining my teeth, they told me that I had 8 cavities!!! I asked them to show me the cavities on the x-rays or point them out on my teeth, and the dentist told me that he couldn't see them, but knew they were there. I asked for a copy of my x-rays and they refused to give them to me! They charged me $900 for a check-up and cleaning! They also billed me an extra $50 4 months later for god knows what. Their "treatment plan" would have cost me $5000. I had TWO other dentists examine my teeth and neither could find a single cavity. Both said my teeth were in great condition. GET A SECOND OR THIRD OPINION. DO NOT USE AZARKO DENTAL! read more

Well I booked two dentist appointments with Azarko Dental for my husband and myself. They called me last night and left a message on my phone, calling to confirm our appointments for today, but by the time I got the message, they were already closed. I knew we had the appointments booked and didn't forget about them, but when I called back I asked her if we could reschedule because my husband ended up having to go to Fort Mac last minute for work. The receptionist then said, "Oh well, I'm glad you're cancelling, because we already bumped your appointments and gave them to someone else anyway." And I was like, "Ummm, what? That's weird..." And she said, "Well you didn't call back last night, and there were two hours slotted for your check-ups, so we gave them to someone else. But we can go ahead and reschedule for another appointment now!" And I said, "Thanks, I'll have to speak to my husband first and I'll let you know." (aka. I'll never be calling back). I just found this very strange. I worked for a dental office for years and have never heard of someone cancelling not one - but two - appointments because I didn't call back until this morning (as their office was closed when I got the message). How rude. Of course it ended up working out because we ended up needing to reschedule, but it is very rare that I ever cancel any appointments I make, so if this had not been a spontaneous, fluke cancellation, we would have been screwed out of our appointments. Their actions speak volumes to me. A dental group who clearly doesn't value their patients, but is more concerned for profit than anything else. They had no idea I needed to reschedule, but just didn't give a crap anyway and decided because I didn't call back last night that they'd put someone else in to make sure they're making money. I'll find a better dental office that actually has normal values. read more

Went in on a Sunday for a broken molar. Reception was very helpful in getting my insurance forms filled out. They let me know it could be up to a two hour wait, which is to be expected with a triage system and regular appointments going on, but I was seen fairly quickly. The dental hygienist, Jordan, was really kind and understanding about my anxiety, as was Dr. York. Dr. York explained everything thoroughly and gave me prescriptions to make make me feel more comfortable until my root canal (which couldn't be performed for a few days due to swelling/infection). When I returned the following Thursday, Julia (dental hygienist) was quick to get me in and get me settled. Dr. York took extra time freezing me for the procedure and explained the process. Everything went so smoothly, it erased any anxiety I had concerning a previous bad experience at a different dental office. The compassion and care at this dentist is second to none. I will gladly be returning for future dental care. read more

I needed a tooth removed ASAP, I called around to various dentists in the area (westend) only to find a wait list of 1-14 days. Then I found Azarko Dental Group in the westend, they were willing to get me immediately, of course I saw the revue on Yelp which wasn't good and left me worrying about my upcoming appointment. Needing this tooth removed NOW I went anyway, only to find I was in and out in less than an hour, without any problems, discomfort, or pain. totally professional from entrance to exit. Since then Ive had 4 other appointments all going smoothly without any troubles in and out in an hour. read more

I would most certainly not recommend this business. My grandmother had severe dental pain one morning and needed to see a dentist immediately. Being a long weekend, our options as to where to go were limited. The university of alberta emergency dental clinic was only open afternoons, so I decided to call this clinic and check if they were open, and their approximate wait time. I called and spoke to a receptionist. I asked the approximate wait time for a dental emergency and she told me they'll do their best to see my grandmother right away. I drive my grandmother 30 minutes to this clinic, walk in and tell the receptionist I was on the phone with her earlier regarding a dental emergency. She told me once I got there that they have no availability and they won't be able to see my grandmother today. I was furious but contained my anger, and the receptionist told me to drive to the university of alberta emergency dental clinic because "it is just down the road". Clearly she incompetent in both customer relations and geography. That is extremely poor customer service, and very misleading. My suggestion to you: call before hand and be explicit about your dental pain. Ask if they will be able to see you! read more

went to see Dr York. First time he was awesome so I went back for some fillings. He was so rough and I have sores still a week later! I went back 4 days later and he got defensive and said "don't blame me, you have weak gums" and actually turned and walked away which I still cant believe. Still in so much pain 8 days after. Be warned everybody, Dr York is awful. read more

Not only did they try to give me "necessary work" that determined by another dentist to be cosmetic, but they billed me randomly on my credit card for work 4 months after it was done claiming that it was something not covered by insurance. DO NOT give them your credit card information. read more

It's interesting how very different the reviews are for this clinic. I contacted them because one of my crowns inconsiderately popped off on a Saturday night and I really wanted to end the discomfort as soon as possible. I called and left a message after hours and they called me back at 8:30 the next morning. After kindly and patiently giving me directions (I am TERRIBLE at finding a new place), they advised me that my wait time would be less if I came in when they opened at 9:00 a.m. I had no choice but to drag along two small children, knowing it was chancey leaving them alone in the waiting room "peacefully," but when I arrived they were welcomed (whew!). I filled out a new patient form on the computer and was called back to a room so quickly that I barely had taken off my coat and gotten the kidlets settled in. The dental assistant took an x-ray and let me know it might be 5 minutes or 2 hours before a dentist was available, as they also book regular patient appts and were both busy. I lucked out with only a ten minute wait before Dr. York came in, checked out the x-ray, the crown, and my tooth, and said everything looked good and got down to the business of re-cementing it. They were careful and kind and I was out soon afterwards, with a very reasonable charge. I would consider returning for regular dental care based on my experience, although it's admittedly limited. I appreciate the kindness of everyone there and the availability of help when I needed it. read more

Do not come here. I came to this dentist through a referral for an emergency. This place made me wait over two hours while proving the worst service. They will quote you a wait of 15 mins to 2 hours but what they actually mean is that it will be over two hours. Do not be deceived. read more

I have a major major, irrational fear of the dentist. In fact it's been 10 year since my last trip. Of course this caught up with me and finally had to bite the bullet. I chose this location of Azarko Dental because they were one of the first places I called that did IV sedation (which by the way is worth every single penny). Just yesterday I went in and got a root canal, extraction and a few fillings. I genuinely am so glad I chose Azarko. Everyone from the receptionist to the doctor to the nurses were fantastic. They could all tell how anxious and nervous I was and every single person I dealt with was very calming and made me feel comfortable and secure. I'll probably always be terrified of the dentist, but I think I'll be a little less afraid to make an appointment next time. My only issue is when it came to aftercare, I felt they could have given me more information. The nurse gave me a couple tips before I went under but by the time I got home and sobered up from the sedation drugs, I really had no idea how to take care of my mouth. Had to turn to google for answers. Other than that though, I highly recommended Azarko. read more

Do not go here, they ,simply put they rip you off. It cost me over 500 for my nine year old to get her teeth claened and have three fillings that were all right beside each other, so thats only one place to freeze. The 500 is over what was billed to my insurance. I told them to close my file and the rest of my familys and we would not be returning. I will find somewhere where the prices are within reason. The gal I talked to about my displeasure had no interest in what i had to say. Of note I will say my daughter liked the dentist and he was good with her but then again she is quite an easy patient. Also another note this was no special pediatric procedure just your average dental,work, no gas etc. Wow is all I can say, one family as customers lost., but they dont care cause there are more suckers out there...not us though read more

This office completely wasted my time and was very unapologetic about it. I unfortunately cracked a tooth over this August long weekend. I called their office to get in on an emergency and was told that they were not accommodating any more emergencies that day, it was 11:00am and they were open until 4:00pm. This office advertises on their website that they accommodate emergency appointments 24/7 without and appointment. The receptionist said that she could slot me in the next morning and if I arrived early, that I would not have to wait long. What a lie. Despite arriving early I waited 2 hours and 45 mins and still did not get to see a dentist. I asked the Reception staff if they had any idea how much longer I would have to wait and they said they had no idea and were quite rude as if "how dare I ask them this question". I ended up walking out and seeing another dentist at a different office who booked me in later in the day. The other dentist filled my tooth and I was in and out of that office in 45 minutes. Azarko should not advertise that they accommodate emergencies when all they do is make you wait for hours. I worked as a dental assistant for 10 years and could never fathom treating a patient in this manner. Do not go to this office. read more