Drove a long way to buy a camera they had listed only to find out it was already sold, No apology at all, The staff is about as useful as tits on a boar. read more

Wonderful service. I was greeted as soon as I entered the store; assistance was offered and accepted; staff was friendly and extremely helpful and patient; I went in for one weapon - ended up leaving with three! Wide variety and selection of firearms and accessories! Great value when comparing apples to apples, plus Excellent customer service! Thanks Ed's. read more

My husband I visited Ed's on a Monday evening looking for house protection. We, well I, had absolutely no idea what I was looking for or what I was looking at. I needed help and I needed everything to be broken down in lamest terms. Daniel did just that! He was super helpful! He took the time to show us firearms he thought would be best for us, let us hold them, practice with them...he was great! We didn't purchase as we were just window shopping, but we will definitely be back! Thanks, Daniel for your help! read more

This is my second shockingly negative experience with this store. After my last negative experience, I vowed to never return to Ed's, however, I decided to give it another chance, charging the last experience, to a specific employee. I have bought a total of six weapons, a lot of ammo, holsters, & other items from this store since moving in the last 10 years . My background check came back absolutely clean with each and every purchase. Had I been allowed in the store this time, my background check would have come back clean once again & Ed's would have made at least $2,500 from me. My last purchase from this store was an over $600. I also have brought in family members & friends to purchase from this store, instead of a larger retailers. I am a disabled Veteran with three life-threatening diseases. My health issues & survival require that I continue to wear a mask, per doctor's orders! I was excited to stop by Ed's after vowing I would not return after my last negative experience. Before entering, I read two signs that were on the door that read, "no masks & no hoodies." I assumed that they were referring to ski masks. The store was filled with customers. I had multiple experiences of being ignored, even when nearly the only customer in the store; however, on this occasion, as soon as I put both feet in the door, with my cane in one hand, I was told "I'm sorry ma'am, but you have to takeoff your mask." Multiple customers turned around to look at me, especially the four or five that were surrounding the employee(tall male with black hair) who made the statement to me. I responded, "OK, have a nice evening" and I exited the store. In my opinion, this store is exhibiting discriminatory practices that could land them in trouble for ADA violations. In addition, the "no hoodie" sign bears some discriminatory language as well, because as most of us know, hoodies are often associated with black males. Policing customers in medically necessary masks &'hoodies is going to result in them overlooking the real threats!! I suppose an individual can walk in with a trench coat & that's not a problem, but according to Ed's, individuals required to wear face masks to protect themselves are the threats as opposed to the individual with their face exposed, wearing a trenchcoat or camouflage & a protective vest?? Additionally, those wearing a hoodie are also perceived as a great threat, as opposed to the individual, wearing hunting gear & walking in the store with a weapon in hand?? Not only are these very discriminatory on their face, but should be cause for ppl of color color to reconsider patronizing this store. When I entered, the majority of the customers were Black people. When I exited the store, those entering behind me were also all Black people. I do not spend my money in any store, where I feel my disabilities, my attire or my skin color are considered to be a threat. This review is my opinion, based on my experiences with the store, that I will never patronize again! read more

Visited 4/ My Husband and I were on the hunt for a few things from a gun and Canon camera. This pawn shop was filled with a lot of merchandise but just not what we were specifically looking for. The Staff seemed very timid and scared to say hello to us, so I spoke to them first lol. The Staff did not ask us anything! I would suggest that the customer service improves and simply saying hello to the Customers and asking are you looking for something specific will go along way. I don't believe I will returning to this Pawn shop. Thanks read more

Great business and personnel. I've been a loyal customer to Ed's Pawn Shop/Ed's Public Safety for years. There are a few new faces there from when I first started going, but that was more than 20 years ago. I will continue to support my local business, because they've always treated me really well and I'm thankful to have them around. Good job team. read more

Very friendly staff and quite knowledgeable on the products you're looking for, I highly recommend.

Went here with my boyfriend to purchase a hand gun. GREAT prices, good selection, knowledgeable staff. Would definitely recommend to anyone in search of a firearm in the Atlanta area, just be willing to take the drive & look for the ED's sign! read more

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Always act as if too busy to help. Staring at the computer.Does not matter if 1 customer none.

Chris at this shop is excellent showed us everything that we asked about and was very well knowledgeable Actually the added bonus was the small training he shared that is beneficial Would highly recommend read more

The staff would rather make small talk with non buying customers than actually help a paying customer. I went in today with full intentions on purchasing an AR15. They allowed me to stand without being spoken to for 5 plus minutes. Once they did speak, showed me one gun than started ignoring me once I asked to see another gun. I will be taking my business elsewhere. Sad! Again, I had full intentions on purchasing today. read more

"Vet" Chris (red beard) has awesome customer service and a lot of knowledge about this location's merchandise. Great help and will return, as well as spread the word. read more

Good little local place, with an awesome selection, helpful staff, and fair prices. If you are looking for a used pistol to begin or complete a collection they usually have a few nice items to pick through. Staff is always helpful and willing to put a nice firearm in your hand. Heck I even got a chance to meet "The Gunney" R.Lee Ermy while in one day to buy some ammo. I live by two large shops and I choose to hit Ed's first since it is by my office. *Edit* Ok so after writing this review I decided to run down there and have them look at a pistol that had a jam due to a bad lot of ammunition. At no charge they removed the lodged round from my pistol, pulled the round apart for return to the manufacturer and inspected my pistol. These guys are an absolute pleasure to speak with and are always happy to help...I am moving this rating to 5 stars simply because they know what customer service is all about. read more

I got the feeling that if you don't know Guns don't go to this place. I felt talked down to instead of trying to help a homeowner purchase a gun. Customer service is not their strong suit. The customer that did know guns got tons of attention from the guys behind the counter. I had to ask 3 times what a gun was and how much it would cost. Never got the cost and was talked over rather than talked too as a customer. I'll drive to Butler next time as they always answer my questions and understand I am not a gun enthusiast. read more

Great place to shop all of the staff very helpful very nice wonderful people if I had to refer anyone I'd refer everyone to just come through and have an experience like no other from the knowledgeable staff that can answer any question that you may have with confidence that the engine giving is fact not fiction all around I'll give them 100% the cleanliness of the store the professionalism and the safety of all the employees wearing mask and encouraging the public to wear a mask upon entering as well safety is the number one top priority thank you EDs Pawn for all that you do read more

Today was my first time in Ed's. Red Head Chris made my transaction smooth. Chris great job

I went m in & had a great experience. I was help by Chris. He was very helpful with his advice on my purchase, as he was with checking me out. He though he was initially helping someone else, he let me know that he saw me & would be with me shortly. It also helped that he's also a Army vet so we a had a great conversation. Would highly recommend for others looking for great quality weapons & customer service to visit this shop. read more

Bought several guns here and the staff is nice and the prices are good. Best prices on used Glocks

Bought a pistol, was sent to the other side of store while they checked paper work. The people on that side were rude. They treated me like I was pawning something.I have to buy glocks from them to get my discount. I tried to trade in a gun one time on a purchase. I learned then they acted like Shylocks in my opinion . By the grace of god I have never had to pawn anything in my life. I could only imagine what you would be treated like by the millennial bunch working if did. Ed needs to step up and teach his employees about service with a smile. Glocks only for me from now on. Customer service Ed. O Yeah girls in the back you aint all that. trust me. read more

Using my GSSF discount coupons, I just picked the wife up a new Glock G26 and me a new G23 last Friday from Kay and Kim at Ed's and couldn't be happier. For years I've been coming to Ed's to use my annual GSSF discount Glock coupons and I'm always treated like I'm their number one customer. All of their employees have extensive knowledge and it shows. read more

I wish I hadn't spent money here. I bought a used gun, and within less than 24 hours I decided I wanted a more expensive one they had (a NEW gun), so I called and asked if I could exchange it for a more expensive one. Get this, the guy said they would only give me 1/2 the value back for the gun I JUST BOUGHT!! How crazy is THAT?? I was willing to give them MORE money with the exchange!!! I wasn't attempting to get my money back! No, I won't recommend this place. Quite the opposite. read more