My husband and I have been with Edsall Insurance Services for many years. My husband had a life threatening car accident that totaled his vehicle. Because the accident was medically induced there was a lot of back and forth with insurance AND we were certain Travelers would drop us. Not with Derik, his relationship with Travelers is what allowed us to stay on the policy, with very reasonable increases. If you are looking for that personal touch with someone you can trust, call Edsall Insurance Services and ask for Derik! 3 houses and 4 car policies and we wouldnt use anyone else! read more

I can't thank Derik enough for all of his help with our auto insurance. We have 2 teenage drivers on our policy. Derik spent so much time researching to find the best policy to give us great coverage at a great price. Derik is highly knowledgeable and professional and I recommend him to all my family and friends. read more

I tolerated Guy and his ego for ten years, mainly because I never had to speak to him too much. This year my GL insurance went up by $800 to $3200 , then a month later after an "audit" it was determined another $1100 was due, and i could just make the check out to him personally. I got a "take it or leave it" reply when I questioned the extreme increase, he always acts like he's doing you a favor by allowing you to be his client, it's broken. I decided to "leave it" and informed him I was done working with him, that's when his true character came out, stand up to a bully you see how much of a broken child they really are. Here's some quotes from Mr. Spralding after I reused to pay his extortion fee: "you cried like a little bitch during COVID 5 years ago - I had to listen to all your issues/politely" "do you even own a home or decent cars yet? " "Now get lost and contact the carriers to cancel the property & general liability policy on your own" "You need more than an agent- owner who cares - you need a babysiter" "your just an ignorant blowhard trying to get out of paying a legit payment due." "no longer employees? All other busniess growing - are you failing? Or no one will work for you?" (no I downsized my business to start a food service ministry feeding the homeless) "Based on your small overall declared gross reciepts -close up and get a real job" I've had the same average sales for 5+ years, never filed a single claim in 10+ years, I'm downsizing my life to run my ministry, I'm literally the easiest client one can have, but I do not tolerate rudeness and his greed got too much. SO yeah, comply or get bashed and insulted. Full email transcripts available to any who wish to understand his full attitude. A complaint will be filed with the NJ Insurance ethics board. If there are other owners to this business, better do a better job separating yourself from the poisonous personality. read more

I wish I'd read the reviews on here and Google before even considering dealing with this company. Guy & his team were unprofessional, harangued us about calling but were never actually available when we called at the requested times, weren't pleased about showing me a written quote (scanned and drawn over). When I declined their business due to their quote not being more beneficial or cost-effective than my existing policy, Guy & his team (all using the same email address) proceeded to send various rude emails. Won't be giving these guys my business, and that family-biz that owns the 'other half' of this company...should probably have a think about what they're doing.. read more

I would like to let everyone know that there are 2 separate owners of Edsall Insurance Services. I have had my insurance with Derik Edsall/ Edsall Insurance Services and his staff for well over 10 years . I have had nothing but exceptional service and courteous from Erin and Joy. They answer all my questions and requote my policies on renewals to make sure I have the best rates. The only thing that the 2 offices share are the main business name. If you want to speak with someone that will compare prices for you and find you the best rates in home, auto or even commercial insurance please call Derik's office. read more

Wish I could give this business zero stars. "Guy" is the rudest and non professional person I have ever dealt with in my life. I wouldn't not recommend working with him! I can't type the names and language this man has used to describe me and others. read more

I would give 0 stars if allowed to post that way. Guy provided great customer service until I asked for multiple quotes & expressed little interest or trust in his experience alone. I simply wanted facts (numbers) regarding insurance so that I could lower my current premiums. I had personally asked him to stay on target with rates too many times to count. On several occasions he spent a great deal of time selling himself & trying to convince me to trust his experience & knowledge. He also spent a great deal of time insulting my previous agent, which I respectfully asked him not to do. Not to mention this made him look worse. He was unable to do so. When I did not "trust" his knowledge & asked for multiple quotes, based on professional advice, I was insulted & berated for receiving advice. This was done so via calling me from a phone number I didn't recognize as his & then via email. When I asked if the quote was guaranteed & that it be put in writing via email versus spoken about over the phone I was denied the request & asked to trust the way he "runs his business". I was told that email is too time consuming to go back & forth on. His attention to detail is horrendous, as I had to resend or point out details several times before he realized he had the information all along. I would never refer this man or his agency. He steered me in the wrong direction regarding my limits, deductibles, etc. & he does not get the best quotes. Even regardless of the broker increase. Then he will berate you if you question him or ask him for multiple quotes. I worked with two other brokers after him that were happy to send me multiple quotes & eventually found my own auto insurance. I found this policy for a great deal less than his quote & increased my limits, while lowering my deductibles to an acceptable amount. It's with a large, reputable company & I have the rest of the policy reading exactly as my prior policy of 24 years had inclusive of everything Guy had previously taken out. After I asked Guy to immediately lose our information & told him that we will not be doing business with him due to his unprofessionalism he sarcastically wished me luck based on our personal information provided. This was after days of being insulted & berated & yet trying to be patient with him for the best rates. But ultimately I am thankful that I was intelligent enough to see the red flags he presented & go elsewhere. Best of luck to all of you out there wishing to do business through him. read more

If i could give Guy Spralding a negative 100 stars I genuinely would. As the owner of the company I would be completely embarrassed. Buying my first home and was recommended to his homeowners insurance company from my realtor. When I told him I had American Staffordshire terrier mixes he decided to call me and ask me how long I have been breeding them for and then continue to tell me that it is inevitable that one day in the near future they will maul A child in my neighborhood or maul the mailman or maul one of my friends that comes over I was completely just in shock. He would not let me get a word in as he was getting louder and louder as I try to speak. Then 20 minutes after we got off the phone he proceeds to send me an eight paragraph email telling me how I am beyond rude for hanging the phone up on him and a bunch of other pointless statements from Guy. I gave myself two hours to cool off before I gave him a call and try to explain myself like an adult but during that two hours he continue to email me. When I did end up calling him two hours later I had a calm voice his receptionist transfers me to his line and he answers the phone "did you call to yell at me again?" THE OWNER OF THE COMPANY. I then proceeded to say I had not yelled at him and no I called to speak to him like an adult. I asked him did not speak and let me talk since he did not let me get a word in the first time. As I begin to speak of course after every word that I say he has something to say I asked him nicely multiple times to please let me speak and he can have his turn to speak when I am done. After every statement I said it was either him "clearing his throat", laughing, huffing and puffing. When I asked him to stop making noises in the background and allow me to speak for the third time now he told me he was clearing his voice so I knew that he was still connected on the phone. And finally after me trying to calmly speak to this man for a good three minutes and him interrupting me every chance that he gets laughing at me on the phone I had to hang up for the second time. Completely unprofessional. Anyone who uses this company I would switch as fast as you possibly can there is no reason that he should be getting anyone's money all that he should be getting is shut down. Coming from a 27-year-old woman dealing with somebody probably in his 50s I was completely in shock and embarrassed for him. I have never dealt With a more unprofessional person in my entire life I am absolutely disgusted and have been shaking for three hours now read more

Call and ask for Derik Edsall, 973-827-8888, he's extremely professional, friendly staff, and saves you money by quoting with multiple company's. They watch your policy every year and will requote you if your price goes up. Definitely recommend! read more