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    Educational Therapy Assessment & Services

    5.0 (1 review)

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    5 years ago

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    Believe Athletics Gym

    Believe Athletics Gym

    3.1(12 reviews)
    0.6 mi

    My girls LOVE this gym! We have been here for almost 13 years now and my girls wouldn't go anywhere…read moreelse. The coaches are awesome and know how to push the girls in positive ways. Carlee and Tayler are like family and am thankful to have such knowledgeable coaches supporting my kids.

    Terrible management and front desk staff. We signed my kids up immediately after their trial class…read morea couple of weeks ago. The front desk had my card on file and asked if I could run it. She also went over the payment. I was told it would be the yearly fee and the monthly fee for both of my kids. I agreed. I confirmed that was all we needed to do and she said yes. My fault for not asking for a print out receipt. I am 10000% positive I went to the front desk immediately after the class because the front staff told me that if I didn't sign them up within a certain time period my kids would lose their spots in that class. So we signed them up that day. Today we go in and the manager announced, in front of the parent area, that I didn't register my kids after their trial class. "yes I did", I said as I'm walking into the office. She proceeded to tell me, now with an attitude, that I didn't. I kept telling her that I did and she kept arguing with me saying "you may have thought you came up to the desk to register but you didn't." I get what she is saying that the kids are not registered in the system, but There is a difference between saying a customer didn't do something (after the customer is positive that they did) and being extremely rude about it vs. saying the payment didn't go through or there may have been a technical error with the computer. or what this manager should have said "I'm sorry, it seems like the payment didn't go through or there may have miscommunication about registering and I'll talk with my staff to ensure it doesn't happen again." But she stuck with the, "you didn't do it" or "you may have thought you did but you didn't." This is terrible customer service practice and terrible management. I am stern but I am not a rude person at all. I do not yell or raise my voice. I was clearly frustrated and making it the only point that her tone and blaming me is unprofessional and uncalled for. I have a lot of understanding for things happening such as bad days and technical difficulties but to argue with a customer and talk down to them and blame them for something that was the fault of the staff at the front desk for not ensuring the payment went through or following through with what she said she was going to do is unprofessional and a terrible way to manage. After I decided to not continue at this gym, I asked for the owners information. The manager continued her attitude and said I can email on the "contact us" email. I went to the front to get that email and she immediately said she has no contact information of the manager. Also, with a bad attitude. I asked her to write down the owners email and she rudely pointed to the company card and said I can email on the company email and she might see it there. I have a career in customer service and no way would I ever allow the staff of my business to handle situations like that. It's funny that this happened immediately after my husband and I were watching our kids stretching and noticed the coaches not correcting their forms. They were sitting down on their tablets. What's the point of stretches and growing as a gymnast if you don't correct the forms? That's where the fundamentals start like pointing your toes for everything and it doesn't benefit the stretch if it's not done properly. This is a beginner class where all those things are important to learn. I guess this was a sign to stay away! If you have cameras in the building I suggest you listen to those and watch the videos to see how your manager was. They represent your business. It Sucks because my kids liked the first class and wanted to do gymnastics here. It was close enough where we could go and we heard some good reviews. Unfortunately I cannot support a business with bad management and staffing.

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    Believe Athletics Gym
    Believe Athletics Gym
    Believe Athletics Gym

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    Monty's Montessori

    Monty's Montessori

    3.8(32 reviews)
    1.6 mi

    My husband and I made the tough decision to move our toddler from the daycare he had known since he…read morewas 6 months old to Monty's Montessori. We noticed at the last daycare, he would come home irritable have excessive rashes, dirty, along with staff communication issues, screaming at drop off, dirty/broken equipment, and so many other issues. Immediately at Monty's, we noticed a difference. The teachers are very clear, caring, and sincere. The equipment is so well maintained and shared well with classmates. Now both of my sons attend Monty's and my toddler sprints to class every morning. My infant is always smiling when he sees his teachers and both classrooms have great communication. Any questions or concerns we had out of curiosity has been answered by the front office and everyone has been extremely polite. We love how engaged the staff is with the families and how receptive our kids have responded to the changes. Our only regret is not having moved our toddler sooner and to join the Monty family years ago!

    We have also previously had to disenroll our 3 littles ages 5, 4 & 3yrs from montys due to multiple…read moreissues surrounding administrative staff. (director jaimie & office secretary angelina) we had been previously pulled into the office and accused of non payment of an obscure amounts of $ equaling multiple weeks of tuition (total of $3,189) though upon back checking bank statements i was able to provide proof of not only all completed payments but multiple overcharges aswell, when provided with all of these documents ( backdated to our 1stday of registration up to current day) we were immediately met with not only hostility but a huge lack of accountability from the office staff as to where the miscommunication and or differentiating amounts had stemmed from as all childrens accounts must be enrolled through autopay upon registration through the brightwheel app. we were never given an explanation as to why we were ever overcharged and had to communicate with office staff in order to resolve all over payment issues also. following this incident not only we were continuously met with hostility from montys staff, but multiple times our kindergartener over heard private conversations pertaining to said issues being discussed openly and loudly between school staff aswell as mrs. jaimies husband. ( who turns out is not a listed employee of school, despite being on campus consistently) upon submitting our kindergartners 2 week notice (postdated for Dr.Lisa Gilfillan) we were immediately met with texts / messages from both angelina and jaimie pertaining to details stated specifically in notice. all accounts had again since been confirmed as paid and up to date, all bank statements were mailed and received, though just two days prior to our daughters last day with montys we were notified via email that if we did not submit the final payment amounts in cash / in office they would then withhold our daughters kindergarten academic records. following this email i again messaged, emailed and mailed all bank statements and proof of payment from brightwheel to montys academy aswell as dr. lisa gilfillan to which we recieved zero responses. go charter, go homeschool, go elsewhere! entire experience has been rather unfortunate as we had very high hopes for both montys and the staff.

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    Monty's Montessori
    Monty's Montessori - Constant happy photos for our little guy!

    Constant happy photos for our little guy!

    Monty's Montessori - Large campus with easy access to the 10 freeway.

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    Large campus with easy access to the 10 freeway.

    Mesa Grande Academy Children's Center

    Mesa Grande Academy Children's Center

    5.0(2 reviews)
    0.4 mi

    I love this Children's Center. The staff truly cares. My daughter attended this academy for about…read moretwo years, and it was wonderful to hear her talk about her love for God and to hear her sing worship songs. The teachers are intentional and thoughtful about what they teach. It is the perfect mix of academics, fine motor skills, and manners. My daughter learned a lot, and I felt like I got to be part of her thriving here. Teacher Marissa, Teacher Brooke, and Director Gloria made a huge impact on our daughter and set the bar very high. I wish she could have stayed there through high school. These educators have hearts of gold. As a first time mom I always wanted to know how her day was going, and they kept me informed so I felt right there with her. I received photos every day and used them as talking points to hear my daughter's perspective on her day. She is now in kindergarten and thriving because this academy invested in her. This was not just a school. It was a community. I recommend Mesa Grande Children's Center to anyone who wants a loving environment, strong structure, and hands on learning for their little ones.

    I can't express how wonderful this school was for my 5 year old daughter, the teachers dedicate so…read moremuch time to the children , even when you get to see pictures throughout the day of your child Cooking and learning new activities also science experiments . It was such a great experience to watch my daughter grow , she can't wait to start Academy. Keep up the great work, teachers and staff.

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    Mesa Grande Academy Children's Center
    Mesa Grande Academy Children's Center
    Mesa Grande Academy Children's Center

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    Inland Preschool - Trike-a-Thon day at Inland Preschool.  They had to decorate their bikes to represent a Zoophonics letter.

    Inland Preschool

    4.7(3 reviews)
    0.4 mi

    I've waited all year to review this school, wanted to make sure I had the full experience before I…read moreassigned my stars. I wish I could give it 4.5, as it's almost perfect. Pros: The teachers. The building, the toys all of the great educational resources. Everything is in great condition and very clean (and you would know, as you clean them yourself!). The moms and the other children you meet. Creative and unique experiences for your children to learn and grow through. They are always having special days and they change the classrooms around throughout the year when focusing on different lessons. They bring new items in and take old ones out so there is always something new for your little one to play with and learn from. I always felt my daughter was safe here, and in good hands - which is priceless. And on that topic, the price is very reasonable! Cons: Their motto is "Learning though Play" and they mean it 100%. So much so, that I'm afraid my daughter played too much and didn't learn enough to prepare her for kindergarten. I do wish they had more instructional time, especially towards the end of the year when most of the children in her class were 5 and capable of sitting still for longer sessions of rug time. Also, the co-op experience is really best suited for stay at home moms. As a working mom, it was difficult to take off two days a month to teach or accompany my daughter on a field trip. But, I knew this going in. Just make sure you really understand the commitment you are signing up for, and prepare to be flexible. In the end, all the extra time and effort is worth it.

    The best preschool around! The teachers and staff love the kids and it shows. The parent…read moreparticipation allows the parents to be involved hands on with what the kids are doing. I couldn't ask for a better school to send my boys.

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    Inland Preschool - Field trip at the Oak Glen Conservatory

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    Field trip at the Oak Glen Conservatory

    Educational Therapy Assessment & Services - educationservices - Updated June 2026

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