I found Jeffrey when I was frantically trying to resolve an issue with the IRS. He was so helpful…read morethat I decided to have him file taxes for myself and my husband. He was able to make some corrections on a previous return that was filed incorrectly by another preparer. The documents were filed quickly and there were no issues.

I turned to Jeffrey to prepare my both my personal and business taxes. He was knowledgeable,…read moreefficient and friendly. This is my first year in Rhode Island and he went out of his way to share helpful information about the local tax requirements. He earned a happy and loyal client and I highly recommend him.

After spending way too many hours on the phone with TurboTax over the past few years (and talking…read morewith way too many different TT people giving me different advice), I FINALLY found a local CPA to do my taxes - all without any hassle. And, it cost me less than TurboTax! Very thankful for Ed and Gary - if I didn't get in touch with them on the phone I would leave a message and I always got a call back in a reasonable time and were always professional.

Extremely disappointed in the service received. If I could rate a 0 star I would. Fact is this man…read moredid NOT file my taxes and has refused to respond in any way shape or form to both myself and my wife. After spending an evening at Ed's office we were extremely pleased and confident that we made a good choice but as time went on that took a sharp turn into a ditch. Everyone makes bad choices in business, but for my first year I made the worst - by choosing this CPA. My first year married, and my first year in business has been left in the hands of a man who has not responded and has left me no choice but to contact the IRS explain the situation. Thanks buddy, hope you're having fun hiking in the White Mountains because "it's so slow in the summer"! No sweat off your back, right?

On October 18th, I engaged one of their "Tax Pros" to prepare my personal taxes as well as two…read morebusiness returns. She provided me with a quote of $615 for the preparation of all three returns, which I accepted. I've attached a screenshot of the conversation. Despite an agreed-upon timeline of two weeks, it took the "Tax Pro" until November 16th to finalize my taxes. To my surprise, she then attempted to charge me an additional $539 for the preparation of one of my corporate returns, despite failing to prepare the second corporate return altogether. Making matters worse, the return she wanted to file was full of mistakes. Stuff that made me lose confidence in the "Tax Pro's" abilities as a professional, and made me concerned about her integrity. I had no choice but to decline the return and seek a refund and I have been patiently waiting for H&R Block to process my refund for over three months now with no resolution in sight. I've been in contact with the office manager, Ms. Heidi Hirsh, but she hasn't been any real help. I even filed a report with the BBB, but that went nowhere because H&R Block is not BBB-accredited. Gee, what a surprise. Anyway, stay away from H&R Block.

The accountant who has done my taxes for the last decade retired, and I figured I'd just go here…read morefor 2023. Big mistake. While I was grateful they were able to help me quickly, the process was a mess. 1- it cost more than I've ever paid to file my taxes, ever. Costs were not disclosed prior to preparation. 2- I received a phone call from the person filling my taxes. At her home. I gave her my bank account information, so everything could be e-filed. 3- I paid- IN CASH, and in person, signing the paperwork. 4- when I hadn't received my return 2 months later, I called to see if they knew anything. The IRS had NO record of my filing. 5- when I called, I was told they were waiting for payment and my signature. WHICH I HAD DONE IN PERSON 2 MONTHS PRIOR. 6- Apparently I gave my bank account info for no reason, as I just received checks in the mail this week. Expensive, poor service that clearly doesn't document or track what they or their employees are doing. I'm sure my bank account info is sitting on someone's dining room table. DO NOT use this service.

If I could give negative stars I would. My wife and I worked with John on our tax returns for over…read more14 years. However, the last 2 years he failed to file some distributions we took from an account we had. We gave him all the 1099's associated with the distribution. The IRS this past year sent us a bill for over $12,000 because John never filed the 1099's. Not to mention he had our bank account # wrong for our direct deposit with the refunds we use to get. Added to that, our kids SSN 's were wrong as our dependents. We have been dealing with the IRS now for about a year trying to get this issue resolved. If I could I would send John the penalty the IRS added to what we owe. Fortunately we found a new tax advisor who is working with IRS. Needless to say we are no longer using LaSalle and Associates and would advise anyone else to do the same.

John and his family owned business run a reliable accounting firm!…read more He's always available when I email him a question and works tirelessly through the tax season, with many late evening and weekend appointments. He answers all my questions when I come in and if he doesn't have the answers will get right back to me. I have complete confidence in his abilities and I'm so pleased with his work. It seems almost effortless. I even have fun while I am there chatting with him, we are able to get it all in the hour I'm scheduled. He runs on time, he is fair and reasonable. I've been going here for the past few years to do my taxes and I'd much rather than doing them on my own, ever again! Thank you, John and company!!

Great service. Great people and very responsive to my needs. I have been with them for years and…read morethey just get better

It takes a lot to wake me from my yelp slumber. Sadly, it took having my tax returns completely…read moref'ed up by Norman LeBlanc to make that happen. It's clear that this 'professional' neither has the knowledge base or decency to do your tax returns properly or admit he's made an obvious and damaging mistake on them. Our current CPA noticed the error and when we asked Norman to pay for our out of pocket expense of correcting it he refused. I can't believe this person is considered a licensed professional. We were totally taken for a ride. Beware of this guy guys. If you want to throw money out the window, by all means, give him a call.

We have been using Castro's accounting service with Mike Maloney and it is the best.read more

I have been using Castro, Thresher & Oliveira for my personal and business taxes for well over a…read moredecade. Jim Castro, Bob Thresher and Paul Oliveira are great guys, knowledgeable and patient. I go on extension virtually every year and they couldn't make it easier for me. I honestly don't know how I'd manage without them.