I have been with Blais since 2013 and could not be more happy. I've worked exclusively with Janice…read moreand it has been nothing but a pleasure. Insurance has always seemed tedious to me, however Janice streamlines the process while managing to find competitive rates. I cannot recommend them enough!

I called today to reconnect and check my balance from previous months. The owner of the company, a…read moreguy was extremely rude and unprofessional. Not only did he yell at me he asked me "what do you want" I told him that I wanted to pay off my balance , when he asked what company I said I'm not sure he said well you probably should do your homework before you call me. Mind you that should be in the record. When I told him he was unprofessional he hung up in my face. Definitely do not waste your time with this man or his company. Plus the office is filthy

The service was fantastic!! The boss made sure the insurance policy was reinstated since it was…read morelapsed. Made great jokes to lighten up the mood as he tried a few strategies to get it back. Just great work! And a free mug, so honestly it can't get better than that.

Terrible service--stay away! Do not trust them with your information; they are misleading and…read moredishonest.

By far the best insurance agent and agency ! Amazingly cute dog and professional atmosphere! I'll…read morebe getting my insurance here for years to come!

I don't know where my business would be without Peter and his team. I rely on the Lawrence Agency…read morenot only for my business insurance but for my home, auto, and life insurance and health insurance for my office. When I call I ALWAYS get a team member located here in RI that is laser focused on superior customer service. I am a customer for life. Thank You Peter and The Lawrence Agency!!

TLDR: it felt like I was the first person they ever insured. Offered many excuses but never able…read moreto rectify problems which made me nervous that if I ever had real issues/claims they would not be able to handle it. So my policies ended up in the hands of B and M after my agency closed and my former agents ended up working there. My first clue that there would be headaches is that they didn't let me keep the agent and assistant I had been working with for 13 years at the previous company. I told myself it would be fine because b and m had been around for a long time and I'm sure they're just as experienced as my agent. I was wrong. The annoyances came in the fact that they somehow lost my discount for using my bank account for automatic withdrawals. No big deal...just get it back....right?? Wrong again. Multiple phone calls, policy changes, cancellations, rewrites and on and on. The real kicker is that I pay my premiums in full anyway; something most smart companies give you a discount for but this one does not. Now I understand that automation of withdrawal vs paying in full has nothing to do with b and m and was related to the actual insurance company, but the fact that they couldn't resolve the issue with the actual company after 3 MONTHS was infuriating especially after cutting a check for $7500. I kept getting bills and policy cancellations in the mail for 3 months despite paying the premiums in full and all over a $68 discount. Was it the end of the world?? Ofc not but the frustrations left me wondering what would happen if I had an issue with a claim down the road. Would they be able to handle it?? It also didn't help that the woman that handled me was very hard to speak with on the phone. Awkward pauses, confusion, abnormal flow of conversation, being talked over are just a few of the things that made it even harder to tolerate the issues. Now for the good part. I went online, and within 30 mins had new home and auto policies that saved me close to $3000/year; most likely by cutting out the middleman. I'd probably been overpaying for years but accepted it because I had good customer service. Had b and m just taken care of things for me I'd still be overpaying. And this new company gives a discount for paying in full; the way things should be. So thank you for making me solicit new quotes and ultimately saving me money. I know that they must have some talent at their agency as they have been in business for years, but unfortunately I didn't get to witness it.

Bruce is an awesome agent he has been extremely helpful with finding me the policy I need for my…read morebusiness. I highly recommend seeking him and the team at Butler and Messier insurance out for your insurance needs! They put my mind at ease when initially I felt very overwhelmed by the idea of finding insurance and I appreciate their ability to translate and explain anything that I was unfamiliar with! Amazing experience and great people!!

Exceptional service! I was in need of changing my home and car insurance after using the same…read morecompany for 30 plus years. Karen found top notch insurance for me that was less than half the price of my former insurance company. I felt heard, cared for and was given exceptional service and prices!

Love love love Karen.. she saved me so much money and Is always there if I need her.. incredible!…read moreHighly recommended

Great response to all of our insurance needs !! Would highly recomend Giana for all of your…read moreinsurance needs.

Thank you Kaylynn for such great service and saving me money. So appreciated. You made it so easy…read moreand quick. Alan Custer

Top notch service once again, but this time with Matt Andrews!! Unfortunately, I was involved in an…read moreaccident. After receiving my accident report and calling Nationwide to find out what to do next?? Matt Andrews had EAST BAY AUTO BODY already waiting for my car AND a rental ready for me!!! I hope the rest goes this smooth. Thank you!!