Schweigert Financial Services has been a part of my family for over 15 years. We have never…read moreregretted going because we know that they consistently stay updated with the never ending changes for tax season. They take their time in going over your situation thoroughly--as with a fine tooth comb--to ensure they can get all of the benefits that may be possible for you. They are a family that works with you, and backs their work, explaining any misconception, or misunderstanding present. They are patient with any questions that arise, and will walk you through anything that may appear complicated. I am very grateful for their hard work in keeping their skills sharp through their education, and their service that is meted out with patience for their client's benefit and understanding.

They did my grandmother's 2024 taxes. She paid them of course and wrote the check to pay the…read morefederal taxes and it was sent. Deep into 2025 we got notice that the taxes were never filed. Had to go back and sign them so they could get sent. Then she gets a letter from the state saying she hadn't paid the quarterly taxes and had $700 in penalties and interest. Liberty had forgotten to give her the form to have her fill out to pay them. So we say that's their fault they should have to pay. Owners is out of town. Don't hear back for weeks. Another letter from the state, more interest. Get a call that the owner is writing a check for the interest and will send it to her but they're going to notify the state that it was their mistake to get penalties waved. That was weeks ago, still no check has arrived and no idea if they've written the letter. Save yourself the hassle and the time talking to lawyers. This is ridiculous. Go somewhere else.

Tom and Cynthia are more than business owners. They treat their staff and clients like family. This…read morehas to be the number one feeling for trust when dealing with something so personal. I will ALWAYS recommend your LOCAL OREGON TAX EXPERTS at LIberty Tax over all others.

We needed an expert tax preparer in a hurry, and found Summit Tax Solutions to handle our out of…read morestate and complicated return. Randy Rasmussen was more than glad to help us, and in the process saved us a good $ amount. Randy is very thoughtful and methodical in the way he handles people's taxes matters. We will be back to see him next year.

Excellent customer service every time. They really care about what's best for their members. I…read morefeel important every time I go in. Thank you for your help, Erin!

First of all, I deeply appreciate Oregon Community Credit Union for approving my auto loan on best…read morepossible interest rates. After years of paying on time they rewarded me for refinance my loan and lower my monthly payment. I truly thankful to loan counselor Sonya Ballenger for the great help and courteous service. Trust me, she is kind enough to listened carefully to my situation and intelligently work to refinance my loan. Sonya, Thank you so much. You are a great asset to Oregon Community Credit Union and they must be proud of you. Customer, PS

I couldn't be happier with my insurance or the amazing customer service I have received from the…read moreJablonski Insurance Agency. From renting, to owning houses, to cars and even financial advice, they've always been available to help at a moments notice and are a wealth of information. I even got almost $300 back recently as a reward for good driving. I can't recommend them enough. Plus, the Jablonski family are some of the nicest people you will ever meet.

Go somewhere else. I REPEAT, GO SOMEWHERE ELSE…read more I can only think of two reviews that I have ever posted that have been negative. One was an extremely dirty sushi restaurant and another was a shady used car dealership. It's a bummer, but here in number three. I have been with Allstate since 1985 and with Rich Ruhl Insurance since he took over the Eugene office in the early 90's. For many years, I felt that I received good service. His staff has always been super friendly and it seemed like they tried to figure out ways to save me money. As time passed, my wife and I moved to Portland and accumulated a few additional rental properties along with the usual cars, boats, motorcycles, RV's, and at the same time always maintained an umbrella policy. I felt that the number of policies I carried with him helped a bit as to my level of service. However, in the past four or five years, I've started to sense that Rich and the folks in the office were not always telling me everything I needed to know or what else I could do to save a dollar or two. I also sensed that the office was growing rapidly causing them to rush and not pay attention to detail. It seemed like I had to keep asking more and more questions to get answers and I started to feel like I was not getting a complete answer. I come to find out that I wasn't. I have several examples, but two of the glaring ones are: 1) Insurance Scores: This one is HUGE. Each and EVERY TIME that I spoke to Rich or his staff, I would ask them if there is anything else that we can do to save a little. Almost always, the answer was "No, everything looks good." After speaking with two other Allstate agents in two different offices, I come to find out that Rich's office had not checked my insurance score in over 10 years. As someone who does not understand the nuances of insurance, I had no idea that this was something they should do nor did I understand its significant. With one click of a button (and a little processing time), my new Allstate agent lowered my car insurance by $344 a year. Let me repeat that, I SAVED $344 a year. That is huge in my book. I also found out that there is no harm/no foul when they re-check it. That is, even if your insurance score goes down it won't effect the rate. So essentially there is no reason not to periodically check it. But here is the real problem. When I mentioned this to Rich, he first stated, among other things, that updating these is just something he wouldn't normally think of doing. He actually said that several times during our conversation. Later in the day, after he realized that I had done my research and that he shouldn't have said that, he back paddled and shot me an email stating that not only is checking insurance scores one of the top three ways to save money but that his staff had mentioned it to me but I had refused to have it done. Wow. That blew me away. He tried to blame me, the client. Great example of good customer service. He had just admitted to me on the phone (which of course he will now deny) that re-checking the score is something "I wouldn't normally bring up." And in fact, he didn't during the many conversations I've had with him. And if you think about it, it makes no sense whatsoever. Why in the world would I or any client for that matter, if given all the facts, refuse to have a score updated if it would not harm them regardless of the result. His usual response that "everything looks fine" shows, at the very least, a complete lack of care for one of his first and oldest clients, and at the worst, seriously questionable insurance practices. Here is info on the importance of insurance scores. http://www.insurancescored.com/ 2) Homeowner/Rental Deductibles: Because of the insurance score issue, I started to do some online research I quickly discovered that, unless you are really cash strapped, most agents will recommend $1,000 home and rental deductible, not $500. This is because it is not recommended to make a claim for less than that amount. When I spoke to other agents with other companies, without exception, they all agreed. Rich had one of my properties at $1000 but had two other ones at $500. Now I suppose that you could say that this was my fault because I didn't notice the discrepancies. But even If I had, I wouldn't have understood that $500 was too low for me. Isn't that why we have agents . . . to notice these differences and then talk to their clients about them? Here is some info on deductibles and other ways to save money. https://publications.usa.gov/epublications/12ways/12ways.htm Bottom line, I saved approximately $411 a year by switching Allstate agents, not companies, BUT AGENTS. He just can't be trusted when it comes to making sure you're getting exactly what you need and at the best rates. If you'd like more detail, feel free to message me on FB with your phone number and I'll be happy to get back to you. John Poulson, Portland

Rich was awesome, was very helpful with my needs on getting flood insurance for my new house.read more

We just went through the process of purchasing a home and were referred to Nancy Meston with Guild…read moreby our realtor. We called her right after meeting with our realtor for the first time and have been in regular contact since. We are first-time homebuyers so we had no idea what we were doing and Nancy took the time to answer all of our questions, of which there were many. Nancy checked in with us regularly and called as soon as she had any news for us. Nancy is incredibly knowledgeable about all things mortgage-related. If she didn't know something, she found out and told us immediately. She is incredibly thorough and took care of everything for us. We really only had to sign paperwork and decide on a rate, the rest Nancy took care of. She is also a complete sweetheart and we loved working with her personally. I will definitely be sending my friends to Nancy when it's their turn to buy a house. If you're looking for a mortgage broker, definitely go with her!

My house closed yesterday and now is the time for a shout out to Ladelle White and her team at…read moreGuild! They were extra hardworking from start to finish-processing preapproval letters ( thanks Julie Stouder!)for offers practically 24/7. It took five offers before I found my house. The mortgage approval process was smoother and less hassle than some cars I have purchased! Jake White worked with us on the conditions up front to make everything easy for the final underwriting. I cannot recommend this team more! Thanks everyone!

I have loved the customer care at the Albertson's branch and transferred FIVE of my accounts to US…read moreBank because QuickBooks was horrible with my old Credit Union. It was a big headache but worth it to move them all. HOWEVER, I just realized that the US Bank online and mobile services DO NOT INCLUDE A MEMO FIELD for checks, deposits, or transfers! OMG I can't believe there is NO MEMO FIELD! I don't want to have to move all my accounts again but this is just not o.k. WHEN CAN YOU IMPLEMENT A MEMO FIELD FOR EACH TYPE OF TRANSACTION?

I went to this branch to set up a new account with U.S. Bank and Danique was so incredibly helpful…read moreand easy to talk to! She had a great sense of humor and made me feel really comfortable! I will definitely be going back to see her for all of my banking needs.