Very responsive and helpful still just getting quotes but they respond and even offer options I…read moredidn't think about

I really wanted to like this cleaning company, especially because they present themselves well with…read morebrochures, business cards, appointment confirmations, and text reminders. Unfortunately, the actual cleaning did not match the polished presentation. I hired this company for a deep clean, and the service did not match what was written in the contract. Several areas, like the laundry room, which were specifically included in the contract, were skipped entirely. When I asked them to come back to complete the work they had already been paid for, they told me it would be a "second phase" and would require additional payment. There was never an agreement about "phases", and it is not reasonable to charge extra for work that was already included in the original contract. They also skipped the copper sink completely. Their explanation was that there was a dish in the sink. We were home the entire time, and they could have simply asked us to move it. That alone demonstrates the level of effort and communication they were willing to put in. Cleaning products were used that were not appropriate for the materials in my home. Clorox wipes were used on surfaces that require specific cleaners, which explains why stains and buildup remained afterward. It felt rushed and not thoughtful. The team was friendly, but the quality of the work and the refusal to honor the original agreement were very disappointing. I paid for a deep clean, not a partial job with surprise "phases" added afterward. If you need a true deep clean or someone who understands how to care for different materials, this is not the company I would recommend. This experience taught me that a professional marketing appearance does not always equal professional results.

Stephanie is great and very thorough. I would highly recommend her but just don't take her away…read morefrom me!!! lol,

SMT Services really delivered with their prompt arrivals/communication and quality services. We…read morerequested for a post construction clean but had to change our appointment with SMT and Stefanie was very flexible and hardworking with her work! The value was reasonable as well and we'd definitely work with SMT again in the future!

Georgineena came to Our rental property and did a deep clean on two bathrooms and an oven! They…read moresparkled like new when she was done!!! not knowing the prices for having a few things like that done it was $400 but I really don't know pricing that well! She did sweep and mop on our second floor of our 2100 square-foot home as well but the main area that she cleaned was the shower stalls and tub surround in two bathrooms and the oven! It seemed pricey at first, but otherwise we would have had to buy two new shower stalls because a friend was staying there and used bleach to clean the shower stalls. They were a mess and she really made them look brand new for $400. She did ask for 500 but I asked for a discount and she did it for 400.00! I'm not 100% sure what her move-in and move out cleanings cost but this was different. It was a by the job cleaning meaning two showers and an oven. She swept upstairs and then moved some things downstairs out of her way. If you have the job that you don't think you can clean on your own she is definitely worth the money.

had a terrible experience. As if moving out isn't stressful enough, we booked our move out cleaning…read more2 weeks prior. my husband texted at 8am to confirm that she would still be out to clean at 830am, and she canceled when he texted her. Not professional.

I booked Neat Freak Cleaning for a move-out cleaning, and I was really impressed. She showed up so…read morenice, friendly, and well-prepared with everything she needed. Since the house was completely empty, the cleaning ended up being more challenging than I expected (funny how every little mark shows when there's no furniture to distract you!). That said, she handled it with professionalism and a great attitude. Based on my experience, I can only imagine how excellent her work is during standard cleanings in a lived-in home. I'd definitely recommend her and would book again!

Ayniah was great! Very kind and professional, she did a very good job cleaning our master bath and…read morewalk-in shower. Her prices are also reasonable. Would recommend!

Busy Bridgett has been cleaning my home for about a year. She's very through and detail oriented in…read moreher work. She came up with a plan to fit my wants and needs. She has been very dependable. Also communitive in the event scheduling needs to change. She works with my schedule which is very helpful. Her pricing is reasonable. She gives you a quality clean without breaking the bank. We started off as a one time deep clean that turned into a monthly routine. I definitely highly recommend her for your cleaning needs!!!

Don't waste your time; there's so many others you can go with…read more She came out and gave me a quote, we set up an appt and time. I reached out to confirm the day before and she no showed , left me scrambling to find a cleaner last minute. Completely unprofessional! Don't count on her. She said this was a new business, clearly she doesn't even know how to properly communicate with customers. (If she had an emergency, she could have communicated that) but to No Show to a confirmed appt?! Rude, Untrustworthy, Unprofessional.

The team at Polished Living are amazing. You can tell they genuinely care about helping homeowners…read morestay organized and stress-free.

From the owner: Dedication. Expertise. Passion. At our premium home…read moremanagement company, we are dedicated to transforming your space into a sanctuary of cleanliness, coziness, and order. Our passionate team specializes in elevating your home environment, so you can enjoy a beautiful, serene, and welcoming space every day.