Phone staff are rude for WAGI. Impossible to get appointment relatively soon and ended up being…read morebooked a couple months out. Then I had something unfortunately come up and I needed to cancel appointment and hoped they could swap my appointment with someone who had an appointment a few weeks after me. Was told that it wasn't fair to people who have been waiting. Why wouldn't it be fair? I had to wait too. Then I would have to book out another 3 months. Also no wait list for cancellations. So who is getting the appointment I had to cancel? Rude.

((If you were the nice lady with black hair after me this morning to see Dr. Ehsan- please message…read moreme here if you want to get in touch. I feel badly I didn't chat with you more in the waiting room. We need to form a support group haha. I was the one in the light blue shirt/leggings. )) Regarding this actual doctor appointment: I liked my appointment with Dr. Ehsan and would like to continue seeing her if I need further help. She was informative, direct, and overall pleasant. I liked her overall mentality and bedside manner. If you have to go through this - at least you need to speak to a doctor like that. I don't want to have to see anyone more about this but if I have to I would come back to her. The office was running late and I wish they had just called and told me so but they were good once I got in. The nurse was also pleasant. They however gave me good directions on the elevator & parking so I guess it works out. The parking is paid -1st hour free then $5. They don't validate or anything you just pay in the garage when you exit at the manned booth.

I had an appointment at the Bellevue location for the first time and everyone at the front desk was…read morevery helpful and friendly. All of my other appointments have been at the Issaquah location and the gals in that location are very rude. I will say though I've had several endoscopy's and a few colonoscopy's and the providers and nurses give EXCELLENT care.

Had an appointment scheduled for a procedure. They continually call via a computer and then place…read moreme on hold to "go over financial responsibility". I wait on hold and no one comes on the line. I leave a voicemail - no return call. I call their scheduling sept and sit on hold for 20 minutes - nothing. I finally get a receptionist that says I will pay a "no show fee" if I don't show up for my appointment. ANSWER YOUR PHONE. I want to cancel now because I don't trust them if they can't even handle basic things like communicating on a telephone.

In my experience, Robert Wohlman of Northwest Gastroenterology Associates was a poor diagnostician…read more In 2003, I was sick, really sick. Almost every night, I suffered from severe heartburn. The only thing that I could do during these heartburn attacks was to sit up, browse the internet or watch television. Some nights I threw up, some nights I did not. Finally, I went to a primary care physician who thought it might be GERD (gastroesophageal reflux disease). She wrote a prescription for a proton inhibitor antacid and said that I should see a specialist if the drugs didn't help. After a month, there was no improvement, so I searched for a specialist. Having no idea of what gastroenterologist might be good, I relied on Seattle Magazine's top doctor list, which led me to Dr. Robert Wohlman. My first impression was positive. Dr. Wohlman examined my abdomen and took some notes regarding my symptoms. He prescribed Nexium, a different proton inhibitor from the one I had been taking. Another month went by, still no improvement. I went back, this time Dr. Wohlman doubled the Nexium dosage and setup an endoscopy appointment. Dr. Wolhman also performed the endoscopy. However, the endoscopy and stomach tissue biopsy found no abnormalities. Thank God I didn't have cancer. But I still had frequent nightly heartburn. Now I was getting so afraid of the pain, that I was reluctant to eat anything. A few more months went by, and after an especially severe and prolonged throwing up episode, I went back. For this appointment, I came prepared with questions inspired from researching gastroenterological diseases. For reasons unknown, Dr. Wohlman prescribed nortriptyline, a drug primarily used to treat major depression, and sometimes, albeit rarely, irritable bowel syndrome. At this point, I had lost all confidence in Dr. Wohlman's ability and motivation to determine the cause of my ailment. But I thought he could still be helpful to setup further diagnostic tests. Fingers crossed, literally. I already had an inconclusive endoscopy and didn't want a colonoscopy. So I thought perhaps I should get an ultrasound. To me my symptoms were similar to gallstones except for the pain between the shoulder blades and pain under the right shoulder. So for the next visit, I described to Dr. Wohlman my "new" symptoms of shoulder blade pain and right shoulder pain. I practically spelled out "GALLSTONES" to him. Subsequently, his nurse setup the ultrasound appointment. Lucky for me, the ultrasound showed gallstones, and I had my gallbladder removed that same week. Three tiny incisions later, my gallbladder and heartburn were now history. I've been heartburn free for over 4 years now. I'm saddened that Dr. Wohlman didn't spend enough time on me as a patient to figure out what was wrong. I feel that he was too eager to simply prescribe medication. Perhaps that is just what the medical establishment is like nowadays.

Really have liked Dr. Wohlman. Great doctor and really has a great demeanor. I would highly…read morerecommend him.

Great doctor! The staff is very knowledgeable and caring! Recommend that place for colonoscopy!read more

If I could give this GI Dr a zero star, I would have. I had colonoscopy with this Dr last month in…read moreIssaquah. I had a lower left quadrant pain so I had questions to her before the procedure, she was absolutely not only don't answer my questions which directly related to the location and the pain but also gave zero of look or physical exam before and after procedure. She told me you need endoscopy to find out if colonoscopy don't find any thing. My location not even in the perimeters of endoscopy.Stay away !! The perfect score she got on google is fake!

Overlake NEVER disappoints... came here with hubby for same day procedure, front office staff was…read morevery helpful, check in was nice enough to walk us to a completely different part of the hospital than where her desk was. Our nurse and the patient care technician were absolutely amazing, extremely helpful and very knowledgeable. We weren't rushed , we were thoroughly impressed with every single step of the process and post procedure instructions. Highly recommend...

Everyone is bitchy here…read more From the check in person to the nurses at the SPU 3rd floor. It is free to be nice.

Stopped by Kaiser in Factoria for a COVID shot and had a great experience. There was no line to…read morecheck in on the first floor, and parking was easy. After checking in, I filled out a short questionnaire to give to the nurse. My wait was about 12 minutes before getting the shot. The whole process was quick, organized, and only mildly uncomfortable. I'll definitely come back here for future flu shots or vaccines because everything was efficient and stress‑free.

You would think a medical building would have the intelligence to make the entrance handicap…read moreaccessible when they're working on the entrance but just like Bellevue has an issue with they don't understand that. Yeah you can go in a wheelchair in the front door and then we take the front door away. oh don't worry we'll make a jagged, broken sidewalk and entrance so you can almost trip and fall and die on your way in so then they can take care of you. We need stop giving able body people jobs that can't do them properly.