Phone staff are rude for WAGI. Impossible to get appointment relatively soon and ended up being…read morebooked a couple months out. Then I had something unfortunately come up and I needed to cancel appointment and hoped they could swap my appointment with someone who had an appointment a few weeks after me. Was told that it wasn't fair to people who have been waiting. Why wouldn't it be fair? I had to wait too. Then I would have to book out another 3 months. Also no wait list for cancellations. So who is getting the appointment I had to cancel? Rude.

First visit with Dr. Ehsan today. She's great! Excellent clinician, love her ability to connect and…read moreunderstand your issues, plus the overall experience (scheduling, the office staff, etc) was so easy. Glad I landed in her office!

Had a virtual appt & she listened and cared & I think diagnosed me as well as she could with an…read moreonline visit. Thanks for the time and Knowledge. Grateful

Had an appointment scheduled for a procedure. They continually call via a computer and then place…read moreme on hold to "go over financial responsibility". I wait on hold and no one comes on the line. I leave a voicemail - no return call. I call their scheduling sept and sit on hold for 20 minutes - nothing. I finally get a receptionist that says I will pay a "no show fee" if I don't show up for my appointment. ANSWER YOUR PHONE. I want to cancel now because I don't trust them if they can't even handle basic things like communicating on a telephone.

In my experience, Robert Wohlman of Northwest Gastroenterology Associates was a poor diagnostician…read more In 2003, I was sick, really sick. Almost every night, I suffered from severe heartburn. The only thing that I could do during these heartburn attacks was to sit up, browse the internet or watch television. Some nights I threw up, some nights I did not. Finally, I went to a primary care physician who thought it might be GERD (gastroesophageal reflux disease). She wrote a prescription for a proton inhibitor antacid and said that I should see a specialist if the drugs didn't help. After a month, there was no improvement, so I searched for a specialist. Having no idea of what gastroenterologist might be good, I relied on Seattle Magazine's top doctor list, which led me to Dr. Robert Wohlman. My first impression was positive. Dr. Wohlman examined my abdomen and took some notes regarding my symptoms. He prescribed Nexium, a different proton inhibitor from the one I had been taking. Another month went by, still no improvement. I went back, this time Dr. Wohlman doubled the Nexium dosage and setup an endoscopy appointment. Dr. Wolhman also performed the endoscopy. However, the endoscopy and stomach tissue biopsy found no abnormalities. Thank God I didn't have cancer. But I still had frequent nightly heartburn. Now I was getting so afraid of the pain, that I was reluctant to eat anything. A few more months went by, and after an especially severe and prolonged throwing up episode, I went back. For this appointment, I came prepared with questions inspired from researching gastroenterological diseases. For reasons unknown, Dr. Wohlman prescribed nortriptyline, a drug primarily used to treat major depression, and sometimes, albeit rarely, irritable bowel syndrome. At this point, I had lost all confidence in Dr. Wohlman's ability and motivation to determine the cause of my ailment. But I thought he could still be helpful to setup further diagnostic tests. Fingers crossed, literally. I already had an inconclusive endoscopy and didn't want a colonoscopy. So I thought perhaps I should get an ultrasound. To me my symptoms were similar to gallstones except for the pain between the shoulder blades and pain under the right shoulder. So for the next visit, I described to Dr. Wohlman my "new" symptoms of shoulder blade pain and right shoulder pain. I practically spelled out "GALLSTONES" to him. Subsequently, his nurse setup the ultrasound appointment. Lucky for me, the ultrasound showed gallstones, and I had my gallbladder removed that same week. Three tiny incisions later, my gallbladder and heartburn were now history. I've been heartburn free for over 4 years now. I'm saddened that Dr. Wohlman didn't spend enough time on me as a patient to figure out what was wrong. I feel that he was too eager to simply prescribe medication. Perhaps that is just what the medical establishment is like nowadays.

Really have liked Dr. Wohlman. Great doctor and really has a great demeanor. I would highly…read morerecommend him.

Great doctor! The staff is very knowledgeable and caring! Recommend that place for colonoscopy!read more

If I could give this GI Dr a zero star, I would have. I had colonoscopy with this Dr last month in…read moreIssaquah. I had a lower left quadrant pain so I had questions to her before the procedure, she was absolutely not only don't answer my questions which directly related to the location and the pain but also gave zero of look or physical exam before and after procedure. She told me you need endoscopy to find out if colonoscopy don't find any thing. My location not even in the perimeters of endoscopy.Stay away !! The perfect score she got on google is fake!

Overlake NEVER disappoints... came here with hubby for same day procedure, front office staff was…read morevery helpful, check in was nice enough to walk us to a completely different part of the hospital than where her desk was. Our nurse and the patient care technician were absolutely amazing, extremely helpful and very knowledgeable. We weren't rushed , we were thoroughly impressed with every single step of the process and post procedure instructions. Highly recommend...

Everyone is bitchy here…read more From the check in person to the nurses at the SPU 3rd floor. It is free to be nice.

Stopped by Kaiser in Factoria for a COVID shot and had a great experience. There was no line to…read morecheck in on the first floor, and parking was easy. After checking in, I filled out a short questionnaire to give to the nurse. My wait was about 12 minutes before getting the shot. The whole process was quick, organized, and only mildly uncomfortable. I'll definitely come back here for future flu shots or vaccines because everything was efficient and stress‑free.

The Kaiser Permanente facility in Factoria is right next to I-90. It is a pretty easy location to…read morevisit compared to the Bellevue and Redmond locations. Parking is easy and I have not had any problems finding a space. I have come here a couple of times to get a flu vaccination. I found the signage to be poor as I was not sure where to go in the building. It was not clear if the vaccination was in an examination room or somewhere else. As I walked to the front after waiting well past my scheduled time, I noticed there was a room set up for vaccinations. I explained the situation and was able to get my shots. I would recommend in the future that Kaiser either improve the signage for vaccination-only appointments or add some additional appointment info specifying the location more explicitly.