I have had nothing but fantastic appointments. The nurses are always so friendly and answer any…read morequestions I have. Dr. Bird is so friendly and always has my best interest. As far as expenses, it's a fertility clinic it's not going to be free. However they have packages and payment options. My insurance covers none of it so they sit down and talk about everything upfront with me and never push me into something I can't afford. Would recommend to anyone having fertility issues!

Excellent doctors. Been to other ivf doctors and they wanted to start with surgery and I wasn't…read morecomfortable with that, and they wouldn't continue with me unless I did the surgery. I was referred to dr Donesky and let him know I don't want to do a surgery I've had before. He was fine with that and after 2 visit figured out my tubes were blocked. Now I have my beautiful little girl and another on the way with the help of dr Donesky.

Recently was gifted two bags of tea from the herbal doula! Immuni-tea (an immunity blend with…read moreelderberries) and cbd tea! Both are first of all beautiful and chock full of goodies. Not like most tea blends where you get the bottom of the barrel. These have full flowers and berries! The cbd tea has been a moms best friend for taking the edge off while maintaining a good flavor! Would highly recommend!

From the owner: As a holistic doula and herbalist, I believe in providing natural focused support to my clients. I…read morespecialize in fertility, womb, pregnancy, birth, postpartum and lactation support and education. I also create various herbal blends for a vast array of issues.

We had a successful ivf cycle for male factor with Dr Kawwass. Dr. Hipp did our egg retrieval …read more Loved them both . The office runs like a well oiled machine . Never having to wait passed My scheduled appt time. The US techs and nurses are very compassionate and all staff has been pleasant to work with . Would recommend to all.

Prior to coming to Emory, I tried to save money by going to MIRACLE Surrogacy in Cancun, Mexico…read more Although, they claimed that their fertility rates were on par with the United States, after 2 failed transfers, I asked them for proof/evidence for their success rates. After they couldn't provide me with anything, I decided to restart the process in the United States. Instead of being blinded by the prospects of having a baby, I decided to research fertility clinics extensively. I decided to go to Emory, since they had the highest success rates and I felt comfortable speaking with the physicians. (I reached out to ACRM, Shady Grove Fertility, Pathways Fertility, and Reproductive Biology Associates too). The other places did not have a good selection of frozen embryos to choose from and they tried to charge extra money for using 3rd party organization donor eggs. Also, a few were very pushy and tried to offer unnecessary services that I knew were not recommended based on YouTube videos I watched online. Right now, I'm passed the 1st trimester and I want to share my review before the baby comes - and I won't have the time. I wanted to give a HUGE thanks to the Patient SRVS Coordinator Lorraine Smith-Richards, Nurse Clinician Stephanie Soloway, Nurse Laura Frings (very good at keeping me updated by calling and emailing), Dr. Heather Hipp, Dr. Audrey Marsidi (embryo transferor, which was successful on the first try), and Dr. James Toner for making this process possible. I absolutely loved Dr. Toner, since he was very responsive and easy to talk to. I'm really grateful for their team for making the process easy and successful on the first try!

I am incredulous. I was already on progesterone and testosterone but transferred my gynecological…read morecare to Complete a few months ago, thinking since they concentrate on just gyno care (not also ob) they would be helpful in everything post-menopause. My first visit was thorough and delightful--I was told the increased levels of hormones they prescribed and adding estrogen was going to protect my heart, brain and bones and help me lose some of my menopause weight. I came for my follow up and she did not have record in front of her that I had previously been on any hormones, so I had to start over explaining. She was short and did not follow up with the pelvic floor therapy she had told me she would find out about for me. Yellow flag. The kicker: this week, after being 6 years post-menopause, I started heavy dark brown bleeding. I had fallen the day before and was very worried this bleeding was related. I was scared and called, was transferred to the nurse's line--she never called me back. I ended up in Urgent Care who sent me to ER. After the stress and expense of that I was released--hours and many tests later they no idea what was going on. The next day I called and left another voicemail for the nurse, saying I wanted help, for somebody to tell me how to wean myself off these hormones. Never heard back. Later that day I started a "normal" period! I called yet again on Friday morning , this time to leave a voicemail message with the front desk that I wanted a medical professional to call me. I did not hear back. I have never in my life been treated this way by a medical facility, I cannot even believe it. There is absolutely no excuse.

This review is for Dori Kasparek, who examined me one time. She may have several degrees but she is…read morenot honest. I was a new patient to the practice and she examined me and suggested a hysterectomy for minor fibroids that I had for years. I religiously had GYN visits for the last 10 years and had been tracking the fibroids. To have someone tell me they grew that much within 12 months sounded incredulous so I had a second opinion. As expected, I did not need a hysterectomy. Of course, I never went back. BEWARE! Also the AC was broken and they offered me water from a urine sample cup. Of course I said no thank you. Just an unprofessional practice all around. I was never so degraded by a healthcare practice in my life. I have happily moved on to a REAL GYN doctor.

Dr. Christopher Mullin performed my son's circumcision at birth on July 18, 2023 at Tennova in…read moreCleveland, TN. At my son's annual physical, his pediatrician identified major concerns related to the circumcision and referred us to a pediatric urologist for further evaluation. The pediatric urologist confirmed that my son requires a complete circumcision revision surgery. This surgery is currently scheduled for February 3, 2026. After receiving this information, I contacted Dr. Mullin multiple times to discuss the situation and potential options related to the upcoming surgery. I did not receive a response to those inquiries. I am sharing this review to document my experience and the timeline of events for other families considering care.

I came to "Life Circle", seeking pregnancy care, But found…read moreonly chaos, neglect, and despair. Turns out "Life Circle" was poorly named-- It's now "Death Square", and rightly shamed. Dr. Mullins? A statue with less to say, No handshake, no eye contact--just in the way. Dr. Windham? A whirlwind, lost in her head, More fit for a circus than patients instead. The front desk? A masterpiece of disdain, Serving rudeness on loop, like a grim refrain. And Misty in records? A tantrum on two feet, Making every encounter a bitter defeat. This isn't care; it's a farce to beware. Save your time--don't step into "Death Square".

When I started looking at fertility clinics I researched multiple, specifically looking at doctors…read moreand their bios. I really wanted a female doctor and found myself gravitating to Dr.Pavna Brahma. When I first found her, she was at RBA and after my first consult, I knew I wanted her to be my doctor. Dr.Brahma is incredibly knowledgeable, thorough, kind and informative. I came with a list of questions and she graciously answered all of them and even diagrammed parts that were extra complicated. She never made me feel rushed, or stupid and spent the time that was needed to ensure I was comfortable. I went through my first egg retrieval with her, which netted out to one healthy embryo (after blastocyst and PGS testing). As I was going through my second retrieval, I found out Dr.Brahma had left RBA and I was given a different male doctor (Dr.Toledo). I was saddened to hear the news of her departure and nobody would tell me where she went. Dr.Toledo helped me finish out Dr.Brahmas protocol, which resulted in 4 healthy embryos. I ended up doing two transfers with Dr.Toledo, which unfortunately resulted in two failed transfers. Dr.Toledo was not able to give me good guidance on what went wrong or provide a solid plan going forward, so I went looking for a second opinion. Coincidentally, my OBGYN, recommended Dr.Brahma who I found out was at Shady Grove. I got a copy of medical records and went to Shady Grove to visit Dr.Brahma. When she saw us, she immediately embraced us, and was so welcoming, it felt like seeing an old friend. She glanced through our records and was immediately able to pinpoint areas for improvement. We ended up transferring our remaining embryos to Shady Grove and after my first transfer back with Dr.Brahma, I got pregnant. Unfortunately, it didn't progress beyond 5 weeks because the embryo quality was too low. We continued to work with Dr.Brahma and about 9 months later, I was pregnant again and this time, we made it past 6 weeks, then 8 weeks and eventually graduated from Shady Grove and released to my OBGYN. I'm currently 18 weeks pregnant and I know I wouldn't be here without Dr.Brahma. She was our saving grace. She was always very honest and open with us about our options, supported us throughout and always came to the table with a strong plan. She never let me lose faith and my husband and I firmly believe she is one of the best fertility specialists in the country. We would recommend her to anyone trying to conceive. She has every quality you would want in a doctor: empathetic, smart, well researched, incredible bedside manner, great communicator, thoughtful and thorough. Our journey to parenthood is because of her.

I cannot recommend Shady Grove Fertility after my experience with Dr. Pavna Brahma and the complete…read morelack of accountability from SGF leadership afterward. I underwent three egg retrievals and spent more than $37,000 out of pocket, with suboptimal results. While I fully understand that fertility treatment comes with no guarantees, my concerns are about the management of my care. I have known, manageable--and disclosed--hypothyroidism, yet my thyroid was not monitored throughout any of my treatment. Thyroid function and TSH are particularly important considerations in fertility care, which makes this oversight especially concerning. During what was supposed to be my fourth retrieval, an unrelated appointment found my TSH significantly elevated at 6.78. What followed was contradictory guidance from the care team, including confusion over whether SGF's TSH threshold of 2.5 even applied to my retrieval. I ultimately stopped treatment based on their guidance and was left with more than $3,000 in medication costs. When I raised my concerns with Dr. Brahma, I was extremely disappointed by her response and what I felt was a complete lack of accountability, understanding, or willingness to work toward a solution. Even more troubling was SGF leadership's lack of response. I spent months trying to resolve this privately. After briefly speaking with administration, I was assured my complaint would be addressed. When I heard nothing, I repeatedly followed up, including six separate voicemails and portal messages. Communication completely stopped. Zero follow up. Zero acknowledgement. I never received further outreach or any attempt at a meaningful resolution. I work in healthcare operations and I find this completely inexcusable. Failing to follow up on a serious patient complaint despite repeated attempts by the patient to resolve it is both unbelievable and deeply disappointing. After three retrievals, $37,000+, serious concerns about my care under Dr. Brahma, six unanswered calls, months of escalation, and ultimately no resolution, I have zero trust in Shady Grove Fertility and strongly encourage prospective patients to look elsewhere.

I've used multiple clinics and never have I experienced so many errors and lack of quality of care…read moreas I did at RBA. Their responsiveness through the portal is 1 to 2 days, even if urgent. There is no number to call to speak with finance. It took almost two months to get a simple prior auth with our insurance due to RBA sending incorrect records and delays with resending. Then, we needed a new prior authorization sent which again was declined due to missing information. We lost multiple months and cycles. Their clinical team is rude and provides inaccurate information. They schedule for incorrect procedures, or none at all (good luck getting a call back to schedule!) Scheduling simple tests also takes 2 to three weeks. Their app is constantly down but thats the only way to communicate with anyone. Doctors provide completely unrealistic timelines and outcomes.They are not on the same page with anyone on their admin team RBA is also more expensive than others. Go elsewhere if possible. I've used Emory for egg freezing and although their billing team is difficult to work with, and they are a bit more expensive, it is worth the communication standard and lack of errors

I wasn't going to write a review because the doctor I saw, she was amazing and I loved her…read more Unfortunately, you only see the Dr once or twice throughout the whole process for an egg retrieval and I have never had a worse experience. When I requested to speak to someone about it numerous times I was completely blown off except by the Dr who said she would express my concerns. There were issues with misrepresentation of services, surprise billing, breaking hippa by an anesthesiologist who confused me with another patient and then realized her mistake and shared some of that patients history with me as an explanation further breaking hippa. There were repeated communication failures that have resulted in financial harm, added stress and compromised medical care. When my specialist called the answering service needing to speak to my Dr the message was never sent to her, they were never directed to a Dr on call and no one spoke with him. Drs don't usually call on the weekend unless there is a serious concern which there was and had my Dr been made aware there is no doubt in my mind she would have reached out. Additional issues include: * A $280 charge for laboratory tests that were never drawn that I had to spend time and energy getting them to remove because I didn't have them done there. I uploaded results from my dr after she has them done and it only cost me about $30 * A promised billing call that never occurred * Constant incorrect pricing - they documented the FDA exam pricing in an email and then tried to overcharge me after and I had to show their staff the email so they would match it While individual staff members have been courteous, the administrative and billing practices reflect poor coordination, lack of transparency, and disregard for patient safety. I will finish the review when I have more time but if you are looking for a fertility clinic I cannot recommend them. They told me one cost and charged me another, ended up costing much more then I was told I'd spend, we're not good about communicating, didn't provide all my records when requested and the other Dr I dealt with for my removal, seemed like he had a bad bedside manner and seemed rushed and uncaring.

I haven't been to visit Reid in Douglasville but I visited her in Atlanta. She is wonderful and I…read morehighly recommend her!

Words cannot express the appreciation and gratitude I have for Reid . I was searching for a Arvigo…read moreMaya Massage practitioner and discovered there were only a handful of certified practitioners in Georgia. After praying and reading each practitioners profile, I was led to Reid's practice. Upon my arrival she welcomed me with such a jovial spirit and warmth that any apprehension was put to rest. I left Reid's table feeling more relaxed and after my 3rd session I noticed positive changes in my menstrual cycle. Although I came to Reid due to my fertility woes, I also found relief for the back pain that I experienced after a car accident. The 40 mile commute to receive treatment is well worth it.