If I could give zero stars I would. The owner, Blaze Titus also owns Bruce Lee Memorial Chapel (I'll be giving a review on that also to cover my bases) My brother in law passed away on a Thursday morning. On Friday, we went to the funeral home for our 11:30 appointment. We had to wait for Blaze to show up as he was 30 minutes late. I will say he was professional-in a car salesman way. We chose to cremated my brother in law. Blaze stated cremation was normally $1600 (as he was sliding his "menu" of upsells to us) but he would give us a deal and ONLY charge $1000. He went thru his sales pitch of pricey urns and even though my brother in law didnt want a service, still tried to sell us a service for "only" $600. The straw that broke the camel's back was a phone call I received from him today stating I could pick up Aaron after 3 today. Aaron isn't my brother in laws name. Now, I dont know if I'm even getting the right person's ashes. I wouldn't recommend having any kind of interaction with Hillcrest or Bruce Lee Memorial Centers. Blaze is nothing more than a macabre used car salesman out for the almighty dollar and totally opportunistic during people's most vulnerable times. boo. read more