We were looking for a venue to facilitate our annual Remembrance Event for pregnancy and infant…read moreloss. Being in the midst of a pandemic wiith its restrictions, this was a challenge. Holley and her amazing staff helped us dream the dream and we came up with a plan to host the event outside in front of Events at Sunset. It all worked out so well . We remembered 62 beautiful babies and were able to be "together apart". This venue has such a serene peaceful setting where everyone felt safe and welcome. Grateful to Holley, Brad and Tiffany who went above and beyond to help make it happen.

I am appalled at the treatment I have received after explaining the financial situation with my…read morelate fathers estate!! My fathers service was held July 3rd, 2018 after he'd passed away June 24th. In September I received a call about our balance owing. At that time I explained that my fathers funds were frozen and I was waiting on some papers to release the funds. I gave them the information to contact the manager at Hapo Credit Union to confirm this information. Obviously if I was avoiding payment I wouldn't have even bothered trying to explain things!! Even after speaking with the Hapo manager, Einan's sent me to collections. Of course I'm irate as it's barely been 3 months!! I call to speak with someone in AR, which happened to be the same woman I'd spoke with in September. She very rudely told me she had no choice but to send me to collection. I too work in AR and know this is not true! She proceeded to tell me it's been over 6 months delinquent. I countered with the date he passed...again, barely 3 months! When I asked to speak to her superior, she told me she Holly would be in the following day in the morning. I called the following day (a Friday) and was told she was out. I left her a voicemail asking for a return call. Today, Monday, I have yet to hear back! The worst part...the balance owing is a little over $1800. It isn't even for the full amount of services. (My father had most of it prepaid) I've never encountered such a greedy, impatient, rude and down right cold business in my life!! I understand completely the need to collect payments in a timely manner, but in some cases there is a need for a bit more time. If I hadn't communicated with them about what was going on, I'd also understand, but the ONE time I was called, I immediately responded with all the information explaining the situation. I hope that this post helps at least one family avoid going through this hell in an already difficult time!!

When my Mom went into hospice care, I started looking for cremation services locally. CCS was on…read morethe list, and their web site made it simple to pick exactly what I needed. Heather made it very simple, explained everything clearly. When Mom finally passed, Heather explained what needed to be done, kept in constant contact, and made the whole emotional process simple.

When my Mom went to be with Jesus, Amy was very helpful in assisting me in accommodating my Mom's…read morewishes to be cremated. Amy was kind and patient and gave me information that was needed during this time. The cost of cremation can be very expensive, but I found the price here to be reasonable.

When my husband passed away they were were good and even when we asked for changes they were more…read morethan happy to make them for us. They were willing to answer any questions we had

From the owner: Prosser Funeral Home and Crematory in Prosser, Wash., understands just how difficult it is to say…read moregoodbye to a loved one. Our compassion will be evident from the moment you first talk with us. We will assist you the entire way through, assuring you that you made the right choice. We offer burial and cremation services.We're here when you need us. Let us help you celebrate the life of your loved one. For care, compassion, and understanding, we're here for you.Please call us anytime, day or night, when you need our services.

I would like to thank the Director and owner, Blaze Titus, and his staff for all the help they…read moregave me in getting my brother's remains taken care of. They were thoroughly committed and sympathetic with my situation and personally took care of my needs... going well above and beyond what was "required" of them. It definitely was not a "one size fits all" experience. I am so thankful. I would recommend their establishment and services to anyone who is burying a loved one, rather it be a cremation, which was my experience, or an in-ground burial. Jennifer Moore April 12, 2024

There was a dispute in the family of Mss. T and Blaze was holding on to Ashes until things are…read morestraightened out who had rights to them. Miss T review below isn't telling the hold store. I met Blaze and his wife are very nice and very caring for our difficult times. I want to thank them for making a difficult decision the right one.

After Mom (90yrs.) passed, both Beth & Joe were extremely sympathetic & helpful in the cremation…read moreprocess. Mom had pre paid her arrangements in 1997 after Dad passed away in CA., Beth helped me to update Mom's information while Joe provided me the upcoming steps of what was to follow the cremation. I'm so grateful for their kindness. Joe offered to write Mom's obituary as I had no experience nor the mind set for such a task. Beth assisted my husband and I while picking up Mom's ashes. She even transferred Dad's ashes (from 1997) to a personal urn we provided, as well as transferring Mom's ashes to 2 separate urns and a 3rd pouch for my out of state son & family.

My mom passed away and Joe handled every communication and detail with the upmost respect and time…read more They were responsive and supportive.

They handled my Grandmother's funeral and we couldn't be more pleased. The coordinated the…read moretransportation of her body from Texas and made sure everything was ready. They helped us to pick the perfect casket and make sure the flowers were perfect. They even had Grandma's hair perfect! Death of a family member is always hard, but we were so grateful for their love and care for our family as we went through this hard time. They held our hands through all of the tough moments, and they truly cared about us. I cannot say enough good about Hillcrest and their whole team. Thank you for your compassion and caring for our family.

If I could give zero stars I would. The owner, Blaze Titus also owns Bruce Lee Memorial Chapel…read more(I'll be giving a review on that also to cover my bases) My brother in law passed away on a Thursday morning. On Friday, we went to the funeral home for our 11:30 appointment. We had to wait for Blaze to show up as he was 30 minutes late. I will say he was professional-in a car salesman way. We chose to cremated my brother in law. Blaze stated cremation was normally $1600 (as he was sliding his "menu" of upsells to us) but he would give us a deal and ONLY charge $1000. He went thru his sales pitch of pricey urns and even though my brother in law didnt want a service, still tried to sell us a service for "only" $600. The straw that broke the camel's back was a phone call I received from him today stating I could pick up Aaron after 3 today. Aaron isn't my brother in laws name. Now, I dont know if I'm even getting the right person's ashes. I wouldn't recommend having any kind of interaction with Hillcrest or Bruce Lee Memorial Centers. Blaze is nothing more than a macabre used car salesman out for the almighty dollar and totally opportunistic during people's most vulnerable times. boo.

From: soupab Sent: Wed, Oct 23, 2019 3:54 pm…read moreSubject: Re: Columbia Memorial Funeral Chapel and Gardens 547-4212 Update: To the VA Office, can you help me? Mike died in November 2014. To date I do not have any resolution with CMFC&G about his tombstone. I know they have the VA Stone, but they keep giving me the run around. I have chosen a light gray stone, no response. They do not use email. I last talked with them this September. For five years we have suffered with not being able to visit Mike or put flowers his grave. Plus at the time of his burial they said I had to buy two plots, not just one. I understand now that was not true. I want my money for the second plot back. Thanks for listening, Chris Hough

My family is still trying to get the headstone completed and finished for my uncle and it has been…read moreover 7 months now and it is still not done. This is extremely unprofessional and very upsetting for my family. They never call back when messages are left and my family has to show up in person to get to talk to people to try and find out what is going on. This is the worst service I've ever seen.