Continuously increase their rates without so much of any notification. Jim is very rude, unhelpful…read moreand curses people out.

I have been watching my sister's storage unit they rented from this company for the last six…read moremonths. We have repeatedly asked for a light to change, but more importantly, the outside door is sagging in the door frame and is very hard to open and almost impossible to close. This company continues to say their workman is sick or in the hospital or any other excuse except to fix these issues. She is paying Smart Store $500.00/mo.!!! We should be combatant services and BS from this company. DO NOT rent from them they are completely unreliable and unethical.

I've been with them for approximately 3-4 years. Rented one of their 10x10 units. It was initially…read more$180/month. They only do month to month which was a first concern. Not willing to do long term leases at all. Within 6 months of renting from them we got our first increase by $50/mo. This kept going up and with increasing frequency to where we were getting two notices a year of increases as "market" adjustments. We got in the mail a few days ago a new of course increased rate now up to $432!!!! As of today we have turned in our notice of vacancy and have gotten a new storage unit. Same 10x10 size with Climate control. Price.....$189. Basically back to where I was a few years ago. Be very very aware of this place. The new place I'm at now only goes up once a year!!!! Additionally they have so many cars and boats parked that it's impossible to get a spot near your unit. You have to park in the farthest away spots from the door. Very happy to be getting out of there and saving almost $250/mo.

Do not rent from SROA. All they do is raise your rates every three months. They raised my unit by…read more60$ starting the month of November then turned around and raised my unit ANOTHER $90 for the month of December. Ludicrous. Over $400 for a 10x20 unit. When they are only charging $173 for a 10x 30 unit. The same 10 x 20 unit is going for $119 FROM THEIR OWN WEBSITE. When you ask why the rate increase they say it's the going rate but literally there is not one storage facility within at least 50 miles that doesn't even charge half of what they are charging me. And when you call all they say is they can't do anything because it comes from corporate. So only rent from them if you want to be scammed.

I rented a storage unit at Farrell after relocating from New Jersey. The reservation process was…read moreeasy and I got a great deal on a first floor unit. When I arrived, the check-in process was easy and quick and my unit was clean and ready to go. Not only is this storage facility clean and very secure (2 points of entry required), but they prorate your rental charges depending on when you start and when you move out (which is a nice change from the traditional storage unit model). Highly recommend if you need a storage unit in the Port. St. Lucie area!

Excellent service! Very well maintained facility. Would highly recommend to anyone needing storage…read morespace in this area.

We received a notice after only 2 months renting there for a price increase on our 10'x10' unit the…read moreincrease went from $88 a month to $160 a month we called them asked them to review and possibly lower it never heard back. We then called and said we plan to move out and since we paid for the month already do we get money back we were told No! Only 3 days after making a payment, yet the card they sent with price increase arrived 5 days after we paid for another month. Which is a ripoff and scam they run. Please don't rent storage from these people There is no excuse for a 100% mark up and to be denied money back. Be WARNED!!!

The worst service ever. They don't return your calls and the facility is poorly kept. There is…read morebarely any air conditioning in the climate control units. If you value your belongings Do Not Use This Facility!!!

Excellent customer service and provided information assuring our move to be the least complicated,…read moresuggestions to use all the space needed. Thank you Tony you are an asset to have around when customers walk in with no clue. Kenia Exposito

Tony is always straight to the point, no hassle! And John at the PSL location as well was great to…read moreget me up and running... definitely renting with them again in the near future!

I recently rented a storage unit at the Port St. Lucie location, and unfortunately my experience…read moreleft me feeling very unsafe and extremely disappointed. A few days after securing the unit, I moved my belongings in after dark. My unit is on the third floor, and I had multiple trips to unload my van. During that time, I repeatedly encountered a man wandering throughout the building. He was moving between floors and elevators, not carrying anything, and appeared to simply be roaming. Each time we crossed paths, he stared intensely and made me very uncomfortable. At one point, I saw him exiting the women's restroom, even though the men's restroom was clearly unoccupied. This added to my concern. For a period of time, he and I were the only people in the building, which felt extremely unsettling. I've rented storage units for over 20 years and have never experienced anything like this. Typically, people are there briefly to load or unload items -- not wandering around aimlessly after dark. Two days later, I went to the front office to report what happened. Derek and Tim identified themselves as property managers. When I described the individual, Derek immediately knew who I meant and told me he has 24/7 access and is a long-term "resident." I found that response confusing and concerning, given that this is a storage facility, not a residential property. What troubled me most was how my safety concern was handled. Derek was dismissive, argumentative, and spoke to me in a condescending tone. He did not apologize or acknowledge my discomfort. When I asked about transferring to a first-floor unit for safety reasons, he was again dismissive and unwilling to help or provide any alternatives. Customer safety concerns should be taken seriously, and professionalism from management should be the standard -- not the exception. Unfortunately, that was not my experience here. Women especially should use caution when visiting this location after dark and consider bringing someone with them. Overall, this was a very disappointing and unacceptable experience.

I would stay clear of this facility. They raise your rate constantly. The online price is just to…read moreget you in. It won't last long. My unit smells terrible! If you have a question or concern beware some of the front staff is very disrespectful! We are very unhappy with everything at this location. Will not be staying here long. Look elsewhere!

so helpful. did everything I needed remotely. Quick response times. great customer service!read more

From the owner: Devon Self Storage, operating since 1988, offers comprehensive self storage solutions across 25…read morestates. Our employee-owned firm features over 183 locally-managed facilities providing personal, commercial, and military storage options. Key amenities include climate control, online payment, and flexible month-to-month leases. We prioritize security with 24-hour surveillance, fenced perimeters, and electronic access. For self storage owners, we deliver expert support in marketing and facility management. Looking for convenient, secure storage? Visit a Devon Self Storage facility for reliable service and peace of mind. Reserve your unit online today.

Let me be the first to tell you this place is FANTASTIC! From the very first phone call to getting…read moreus all settled into our units, Colette was AMAZING! We were relocating long-distance and she put us at ease and made everything go smoothly. My wife and she had talked multiple times before we arrived and welcomed her with a hug when we finally arrived. ;-) She had great recommendations on unit sizes based on our moving truck size when we showed up, and as it was a very hot day when we were off-loading she kept checking in on us and bringing us water to keep us hydrated. The facility is very clean and well kept. I would highly recommend this facility of you need to store anything.

From the owner: StoreRight Self Storage in Vero Beach, Florida, has you covered when looking for ways to keep your…read morepersonal items safe. We offer self storage in many sizes and types to suit your needs. Explore our available options online today.