Amazing service! Reserved & gave me all the info I needed same day to safely hold my stuff! Shout…read moreout to Alex & his colleagues for great service!

These guys are the best... Have my boat there and trailer and it is very secure very close to…read moreSailfish Marina and Sandsprit Park where I can launch

Very helpful staff! My Public Storage is store #25744. I…read morehad a question that was quickly addressed by Jeanine, and I appreciate the professionalism and courtesy given. Thank you Public Storage.

I recommend that no one go ahead and rent any units from this property right here because…read moreunfortunately nobody's ever in the office when you go there and when you decide to make a payment, no one is there to take the payment even if you leave a payment dropbox they do not check the dropbox and they charge you late fees

Continuously increase their rates without so much of any notification. Jim is very rude, unhelpful…read moreand curses people out.

I have been watching my sister's storage unit they rented from this company for the last six…read moremonths. We have repeatedly asked for a light to change, but more importantly, the outside door is sagging in the door frame and is very hard to open and almost impossible to close. This company continues to say their workman is sick or in the hospital or any other excuse except to fix these issues. She is paying Smart Store $500.00/mo.!!! We should be combatant services and BS from this company. DO NOT rent from them they are completely unreliable and unethical.

Excellent customer service and provided information assuring our move to be the least complicated,…read moresuggestions to use all the space needed. Thank you Tony you are an asset to have around when customers walk in with no clue. Kenia Exposito

Tony is always straight to the point, no hassle! And John at the PSL location as well was great to…read moreget me up and running... definitely renting with them again in the near future!

Sam, the manager @ The Kitterman Prime storage location is the kindest, helpful and thorough…read moreemployee. He helped my daughter & I with all or needs.

I have been a customer at Prime Storage in Jensen Beach, FL since January 2024, and my experience…read morehas been extremely frustrating. Since signing up, they have increased my rent three separate times in less than a year. The constant price hikes eventually forced me to downsize to a smaller unit just to manage the cost. The biggest issue, however, was their handling of "required" contents insurance. They charged me $17 per month for their insurance, even though they claim to accept homeowners insurance as long as it covers contents not located at your primary residence. My homeowners policy does cover this. I provided my declaration page and additional supporting documentation clearly showing coverage for off-premises contents. I even had my insurance agent email them directly confirming that coverage is extended to storage units. Despite all of this, Prime Storage refused to accept it because the documents did not explicitly use the words "storage unit." That is an unreasonable and overly rigid policy, especially when the coverage is clearly in place. In short, unless your insurance paperwork uses their exact preferred wording, you're out of luck and will be forced to pay their monthly insurance fee no matter what proof you provide. Between the repeated rent increases and the insurance runaround, this company has been a major disappointment. Beware of Prime Storage--they will find a way to charge you regardless of what you do. I would strongly recommend looking elsewhere.