The clinic operates smoothly thanks to a well-coordinated staff and provider team, leading to…read moreefficient appointments and a seamless patient experience. Dr. Faisal Baddar, in particular, is a highly skilled and patient professional, delivering excellent treatment outcomes as evidenced by his dedicated and successful care for patients.

Dr. Phung is incredible. She is knowledgeable, sensitive and proactive... Not only has she taken…read moregreat care of my health, but also she is lovely to speak with at every appointment. It's rare to find a doctor that combines such personal touches and care for a patient. Also, the staff is very friendly, helpful and professional. The wait times are reasonable and the waiting room is never overcrowded. However, the excess fees are annoying. I suggest you call in to book your appointment, don't it make online.

New to Ottawa, first time to a clinic here and am so grateful for the kindness the receptionist…read moreshowed me, allowing me to be seen at the end of a busy day even though we did not have an appointment. The doctor was everything you'd hope for and dealt with my issue quickly, calming my fears and referring me to a specialist as well. Solid A+ experience.

The receptionists are totally a mess. They managed to lose my information already 2 times, and my…read moreappointments disappear from their system with no explanation. I've wasted too much time with them already.

Great doctor, she runs a walk in clinic too during the week. Doctor is located on second floor…read more Front Desk Staff are very professional and organized .

I have been seeing dr. Gagne for years now ; she has always been caring and supportive. She listens…read moreto her patients concerns , and responds accordingly. For me I prefer female gynaecologists, so she obviously fits the bill. Dr. Gagne explains her decisions and is always professional and respectful. Thank you Dr. Gagne .!

Lovely doctor but no show policy is so strict that it is not worth the trek out to cleopatra. Had a…read moredeath in the family, and naturally forgot to call her to cancel the appointment on time. Whatever, that's on me. HOWEVER, the only way that you're allowed to book an appointment again is if you pay 60 dollars in person, and only then can you even book an appointment. You are not allowed to pay the day of your appointment, must be in advance. I offered to process the 60 dollars through online banking, or any other method, but unfortunately the only other way that they accept payment is through cheque in the mail.... which are virtually extinct. Not student friendly, not understanding of how busy and messy real life can be.

I was referred to Dr. Schachter after having been to emergency rooms at the Civic and Ottawa…read moreGeneral Hospitals 4 days in a row over the Labor Day weekend 2025. ( Three times at the Civic and once at OGH) All of the doctors and nurses thought I would require surgery and referred me to Dr. Schachter. She did all the required tests and exam and was the only one to give me a perfect solution that did not require surgery. I am very grateful. I have been to the riverside hospital to see her and never had a long wait.

I've had excellent care from Dr. Schachter over the last several years. She has been kind, very…read moreknowledgeable, and straightforward. Her office staff have always been pleasant with me. Her practice is very busy, as are most doctor's practices these days, so you might have to wait for your turn to come up. But that's par for the course these days with our overloaded health care system. And you do have to pay for parking but you have to pay at most doctor's offices and often it's very expensive. At least at Dr. Schacter's office the parking fee isn't very expensive.