We brought our clock in at the beginning of December and recently got it back beautifully cleaned,…read moreadjusted, and fully working again. The shop itself is a delight--filled with stunning antique clocks alongside newer pieces, all in a clean and well-maintained space. The staff were incredibly helpful, took the time to answer all of our questions, and clearly take pride in their work. I truly can't say enough about the exceptional service. Highly recommend!

They stand behind their sales and work. Very knowledgeable about antique clocks so repairs and…read morerestorations are great!!

We called about our 40+ year old grandfather clock that had stopped chiming…read more He was very knowledgeable and after a bit of investigation gave us a very fair price and a reasonable schedule. He cleaned and repaired in less time than he expected and even found a replacement part for the repair. I'm very impressed with his work and appreciate his service being local. We intend to call him back to work on another clock we have. We highly recommend him!!

Needed work on my 1940's Japanese clock and Steve Graser was close by so I gave him a call. Did…read moreexcellent work, got it running again, it's keeping accurate time, cleaned the mechanism, fixed some other issues and even polished the pendulum. Highly recommended

Mike repaired three clocks for me, a Grandfather clock, a coil driven wall clock, and a small…read more"cuckoo" clock with no cuckoo but bell. He did a fantastic job. Made adjustments later when needed and is a really nice guy. I can't recommend him enough

Not sure what is going on. I tried calling this business four consecutive times. First no answer or…read moremachine during business hours. Second someone picks up, says nothing and hangs up. Third time I get the same thing. Fourth time I get an automated message that the guy has a voice mailbox that hasn't been setup as of yet. Apparently, this guy doesn't want business. I apologize up front if this is a result of a technical phone problem, but as a customer it's frustrating.

Grandfather Clock needed repair after a move. Nick knew exactly what needed to be done. Price was…read moreright and service was excellent. Nick went far and beyond to make sure my old clock ran like new! Highly recommend!

I contacted Nick through another business and arranged for him to look at our 35 year old Ridgeway…read moreGrandfather clock. Nick arrived on time, explained a little bit about how he approaches the repair, what the cost might be and what worst case scenarios would be, and I let him go to work. Of the 35 years we've owned it, it only was running, intentionally, for maybe 15 years, so there was not a lot of wear and tear. Nick went through the entire clockworks, reattached weights, went through all the chime and moon sequences, then synced the pendulum to keep time within a tight specification with the use of some sort of electronic device (I did not get the name). He cleaned and lubricated the clock workings, and was probably done within an hour. His fee was extremely reasonable, 1/5 the amount of the highest bid that I had received to date. Finally, Nick is personable and I would recommend him without hesitation.

I have a 30" Timeworks rustic antique-like clock that I had purchased at Antique Trove in Roseville…read morea few years ago. Unfortunately, the hour hand broke when resetting the time after Daylight Savings ended a few weeks ago. Not certain if it could be repaired, I brought it into Michael's Clocks. Michael checked it out and right away determined that the shaft of the quartz movement was broken and that I would need to replace it with a "high torque" quartz movement due to the large size of the minute and hour hands. I tried to pay him but Michael would not accept any money. I was able to find a high-torque quartz movement on Amazon for $23.99! Thank you, Michael!

AVOID AT ALL COSTS!!…read more We dropped our clock off here March of 2023, we picked it up May of 2024. My husband went in 5 separate times to check the status of the clock and the owner kept saying due to Covid , he was behind. We paid $470 on our atm card. FUNDS WERE DEDUCTED!! We just got a call today saying we never paid them. B of A confirmed the deduction. Owner was ADAMANT that we did not pay. After 14 months, we received our clock ( $10 discount) Owner called us 8 mo AFTER receiving our clock that we never paid. I called the owner and told him to check his records because if we had to wait 14 mo for our clock and 8 mo after to let us know we "didn't pay" he's got a problem with his bookkeeping, not us

Excellent work, professional and reasonably priced services…read more I took my wife's fancy watch to have the band adjusted and new battery put in. It was quick and simple for Mr. Nick Thank you, Mister Nick!

Please don't take your clock here. I dropped it off at the end of December. He told me it would…read moretake ~3 months (which seemed like a long time). Never called. I called after 3 months and when he did pick up, had trouble finding my clock and had to call me back. Told me he had to order parts (What the hell was he doing for 3 months??). Was told 1-2 more weeks. Kept calling every few weeks - "1-2 more weeks" (and that was when he actually answered the phone). Stopped in after 6 months and said it was "almost ready" and to come back after the weekend. Picked it up 2 days ago (12/30/25 - 7/14/26!). No "sorry, it took so long" or anything. I wish I would have just picked it up in pieces a few months back to take it somewhere else and never gave this guy any money. Be warned.

This is my second review for Ken. My brother purchased a clock while serving in Germany in 1958 for…read moreour mother. The clock stopped running several years ago and now my brother wanted it working again and could not find anyone that could repair it. I called Ken and describe the clock over the phone. When I described to Ken the manufacture and clock movement, he immediately described the rest of the clock, amazing, this clock is 58 years old. Bottom line is, I took it to Ken, he had a manufactures repair book on this clock! On a follow up call, Ken had it running within day's. We mutually agreed to leave it with Ken for an additional week to make sure it was good. I'm happy to say, the clock has been running to be passed on in my brothers family. Thanks Ken!

I bought a new grandfather's clock a couple of years ago and knew that it was time to have it oiled…read moreso I checked for clock repair businesses in the Auburn area. I feel like I hit the jackpot when I decided to have Ken Wallace of Antique Clock Repair service my clock! Mr. Wallace has been in the antique clock repair business for twenty years and his knowledge and enthusiasm for timepieces is extraordinary. When Mr. Wallace came to my home to service the clock he found that my clock had some issues which made it difficult to remove the mechanism. I was very impressed with how meticulous and patient Ken was as he worked out a solution and lubricated the works. In addition to servicing my grandfather's clock Ken also helped me to get a very old mantle clock running that I had inherited from my grandfather. After all of the excellent work that Mr. Wallace performed I found his price for service was extremely reasonable. I highly recommend this business!