AMAZING SERVICE. Beautiful floral arrangement. Remedied an awful experience at Ivywood when we were…read morecursed at by the owner himself. This made our day and we will never go elsewhere for our floral needs again .

Very nice and helpful employees. I ordered a get-well Mylar balloon along with latex ones it also…read morecame with a teddy bear. Very reasonable price. Definitely recommend this florist.

Service for ordering and flowers were beautifully done. Only negative is I was told they would send…read moreme a picture and that did not happen. Being out of state it would have been nice to see what I ordered before my friend.

I've had TWO bad experiences with this florist. The first was 12/08/24 when I ordered flowers to…read morebe delivered to a surprise party at a conference room at a local hotel. The delivery was later than normal arriving on Friday, and the family that was decorating had left. The delivery specifically stated to be delivered to the surprise birthday party (with the name of the person receiving) and it would be in the conference room. The party was on Saturday, and I never heard anything from anyone. I asked the recipient on Monday if they received the flowers and she said "No. What flowers?" After much communication back and forth with the florist, it was determined that the delivery person just left the flowers with the front desk, and that night clerk just sat the flowers in a back office! I was offered no apology, no compensation or anything to make it right. My friend went to the hotel herself to get 3 day old flowers!! Now, I realize mistakes happen, but I ordered online again for a co-worker's birthday. After ordering online, I was on the road with my job, and realized I needed to change the card, and emailed the florist 24 hours before delivery to change the card and provided wording. I call today because the flowers have not been delivered, and the lady was very curt and said "We don't check our email. It's a holiday week and we are busy!" What?! You have already been paid for this order, and I suggest that if you do not keep track of your requests online or check your email, then you DO NOT PROVIDE that option. Many of us are willing to pay for that convenience and assurance because we can't get to the store front or don't have the luxury of phoning in requests. Remove the online order option, because it does not matter to this florist. I requested a time of delivery and it's still going to be late.

I would like to share that our experience with this florist was a stellar one. The owner, Pete, was…read morefully booked with orders and unlike other florists who could not take our order, Pete was willing to add just one more corsage to all the rest of his orders. And because he did, this Daddy was able to get his little girl her Homecoming corsage. Pete told us that a greater part of the problem was a flower supply issue. He wouldn't let me pay while ordering. He set up a Plan B with alternative flowers in case the flowers he wanted to use were not able to come in. I felt confident that he would do his best and he delivered which is evident in the photos I'll provide. I'll include pics of the beautiful arrangement I bought my sweet wife as well. I've learned through reading some other reviews that Pete has been painted as a mean owner that doesn't care about the customer, but, that is certainly not the Pete I had the pleasure of doing business with. I know too, that sometimes emotions are high when ordering flowers because perhaps there's a loss of a loved one involved. Sometimes there's no pleasing a customer and sometimes some folks aren't willing to accept even a sincere apology. I can't speak for Pete nor can I for those that were not pleased with his business. I can, however, vouch for our experience and to my family Pete saved the day and went over and above. Thank you Pete & Staff!

I ordered flowers for the sister and my niece for Valentines Day. I had both bouquets delivered to…read morethe same address, because they live next to each other. I spoke to someone Monday evening, maybe Pete.  I understand mistakes happen.  You put the wrong card on the flowers, see below.  There is a big difference between a $75.00 bouquet and a $50.00 bouquet. But to tell me, that you would call and explain the mixup is sad. How do you tell a person, oh, that lovely expensive bouquet of flowers is not yours.  Your is the cheap one.   That would be heart breaking.   Both of our parents/grandparents have passed recently, and it was a special gift from them. Their response to me was , when I send flowers again.  You will make it special. I sent a follow up email and they never responded. Below is the Blue Vase of Flowers my sister should have received, (not her daughter) The Red Vase are the flowers she got.

I'm not sure if this will make a difference, but I'm so upset…read more The difference of what I ordered compared to what my friend received were two completely different orders. (I wanted these to be special for my friend that was promoted to which she was barely acknowledged.) I picked this bouquet because of the colors as her favorite colors was included.....except for the fact that none of her favorite colors were in the clump of flowers she received. And yes, I understand that orders may not be exact, but come on. If the florists needs to switch out certain flowers, at least make it somewhat close to what was ordered. Usually, the florist will contact the customer if the flowers are that different....did not happen. But I suppose since they've already been paid, who cares what flowers are sent out. If I spend over $100 on flowers, I would think they'd, at least, the flowers would look fresh and somewhat close to what was paid for.....very disappointed. I, most definitely, will NOT use this florist in the future. WOA, be specific, in detail, if you don't want things switched out, or ask to be contacted if they don't have anything close to what you're ordering.

This flower shop has always delivered beautiful flowers to my mother in law, this time was no…read moreexception! I placed an order on their website on a Sunday and Monday morning they texted to let me know that they needed to switch the vase and some of the flowers out because the flowers weren't in season right now. What they chose was even better than the one I picked! My mother in law really liked it!