I've been going here for years and I have had great experiences with every provider. I mainly see…read morePA's and every single one has been great.

Dr Sallam is the best doctor I have had in a long time. He is professional, kind and very…read moreknowledgeable! He handles your needs and concerns efficiently and gets to the root of the issue. The office staff and PA's are awesome, welcoming and make you feel at ease. I would highly recommend Dr Sallam if you want all of your questions and concerns handled efficiently! Thank you Dr Sallam!!

Front of office staff have a REALLY hard job. Today when I was making an appointment the computer…read morewould not let SONIA allow me to make an appointment because I allegedly have 5 no shows on my record from 2018. Long story short SONIA straightened it all out and I have my appointment for Friday. This took her a considerable amount of time and patience. She also updated my insurance info. Competent office staff is very important. Shout out to SONIA.

New patient was 1 minute late literally and did NOT take us in. Very unprofessional, staff was not…read morecommunicating the day prior everything has to be ready by the time you come. No 1 minute past. Is this really what you want.

Subject: Disappointed with Recent Experience After 10+ Years as a Loyal Patient…read more Dear Dr. Stephens-Clark and Team, I've been a patient at your office for over 10 years and have always appreciated the high level of care and compassion I received. My first provider was Dr. Omar, who cared for me until her passing. I then continued my care with Kelly Vinson, they have always been wonderful--attentive, understanding, and professional. I've never felt like just a name on a chart with either of them. They truly listened and made sure that any treatment or medication was thoughtful and necessary. This level of care is the reason I've remained loyal to your practice for so long. Unfortunately, today's experience left me feeling deeply disappointed. I called to ask about a walk-in was told there were no walk-ins only appointments were available, but when I expressed that my reason for the visit was private, the tone of the conversation shifted. I was put on hold and then informed that there were no more appointments left. It felt dismissive and, frankly, like I was being penalized for not sharing personal medical details with the front desk. I've never had to explain my symptoms to a receptionist before booking an appointment, and I don't think patients should be required to do so--especially when the matter is private. I understand policies evolve, but this kind of interaction does not reflect the care and respect I've come to associate with your office. I'm concerned that the quality of service is changing, especially with Kelly going on leave, and it's disheartening. Please consider this as feedback from a long-term patient who truly values the exceptional care your providers have given over the years. I hope things can improve going forward so patients like myself continue to feel respected and heard.

After years of misdiagnosis and being forced to prove my symptoms repeatedly, I was finally…read morediagnosed with Attention Deficit Hyperactive Disorder when I was 18. Soon after i began medication that for me was life changing, helping me to realize how detrimental it was to navigate my symptoms without medication or therapy. Unfortunately as I turned 18, I aged out of State provided healthcare and lost all my coverage. I worked very hard and now at 21 finally have coverage through my employer. I was assigned Dr Clark's office by my providers due to proximity. I was so excited to finally begin treatment and feel "normal" again. Most unfortunately I was assigned Andy as my doctor at my new patient visit today. Despite my past success with medication, despite my diagnosis, and despite my staggering family history with this disorder, Andy decided that he did not believe my "attention" problem was attributed to me having this disorder. He said that my recent engagement and new job along with other big events in my life, could be factor enough to be "distracted". And threw me a referral to a psychiatrist. Had he referred me saying anything else i would not be as angry as I am currently. It truly shows the level of ignorant and unprofessional care you can expect from him. I am not the only one with this experience, and he has quite the reputation amongst my family friends for being a doctor who will sit through an entire visit and not listen to a single word you said. If you want an awkward, inattentive and odd individual to gaslight you, I strongly recommend seeing Andy!

I had a terrible experience with this doctor! Or better say with his office! Visited him in…read moreSchaumburg location. Called before my appointment to check if they accept my insurance since I don't have deductible and I am 100% covered. Sent them a photo of my insurance card. They confirmed we are in-network. When I came to see the doctor he requested me to pay for the visit. When I asked why when we are in-network, he says that some patients have deductible and they don't want to pay after, so he wanted me to pay right away and when my insurance pay the claim he will refund my money. I said ok because there weren't any reason not to trust him. After 2 days he called me to tell me the results of bloodwork. I asked him what happened with insurance and he said they didn't cover anything. Called my insurance and they said he is not in my network! Called him again asking why they provided the wrong info. They sent me a paper which says we are in-network. I send that paper to my insurance and they called me and explained he just quoted the insurance never accepted them! And I already paid for visit that should be free! What a shame for one doctor! Trust a doctor? Sure! at least they should apologize- sorry for giving you the wrong info and you ended up paying for our mistake! When I talked to the doctor about this issue, he didn't care. He took the money and he is done with you! He should know that one doctor can't afford such a thing If he wants good reputation! So, DON'T TRUST THEM, check with your insurance first! They will tell you that you are in network just to get you in the office. AND DON'T PAY ANYTHING! PAY WHEN YOU RECEIVE THE BILL. Repeating- DON'T PAY BEFORE HE CHARGE YOUR INSURANCE! And trust all the bad reviews here! If I trusted I wouldn't end up going there!

Dr Sobhy is exemplary in cosmetic medicine!!! He actually does the procedures as oppose to an…read moreinjectionist! His techniques with Botox, Restylane with Lidocaine and Juvederm with Lidocaine was a pain free experience. He also recommended using his preferred line called Skinbetter science. I use his Advanced Mineral Protection during the day and AlphaRet overnight cream before bed. After two months, my skin looks alive, healthy, shiny and all without any make up or concealer!!! I look 10-15 years younger. Dr Sobhy said I look like a different/youthful person and was so surprised by the results when he saw me today!!! Most importantly, his prices are so affordable in comparison to my previous place in Chicago with Michelle at Dr Dayon's office!! I strongly recommend him and his expert techniques. He was able to change one side of my face that was drooping to match the other side and then uplift my entire face!! It almost looks like I had a $15,000 face lift!! I feel more confident now and happy with all the compliments I'm getting!! Thank you again Dr Sobhy Sincerely, Anita L

I'm really impressed with the wuality of cre. Thank you so much Jackie, I really needed the…read morecleaning, and I'm doing my best to find the best equipment that works for me. I love the new drink station, the fabulous artwork & the overall feng shui of the waiting room! Thank you for suggesting some new toothpaste, although I'm enjoyjng my SP-6 probiotic toothpaste, I also see that there is some room for improvement. I look forward to investing in the CariFree Gel & mints. Also the bathroom spray, is like none I have ever seen with very nicely aourced ingredients! Good packaging.

Be careful. Please. That's all I can say. I have no words for this practice. I'm in distraught…read more Destroying my face wasn't enough for these people. Just keep adding fuel to the fire. You physically hurt me. I trusted you to take care of me and all I got was a messed up face. It's truly very sad. I cry everyday because of this practice. Just be careful. That's all I have left to say.

His review is not about the Dr. I never got to see him due to the poor service and inability to…read moreaccurately set up an appointment by their call center. I used my insurance companies website to contact the office. There were two numbers to call so I called the first one. That call lasted about 5 minutes and concluded with me having to tell the receptionist that I would try to call the office cause she didn't know what she was doing. I called the second number and got a similar person. Same call center. Seemed like people that weren't willing to work for much, my guess was the company tried to save money by not hiring people with appointment setting abilities. Doesn't seem like it would be that hard, but I guess we all have our limitations. Anyway I set my appointment up for the same day. When I showed up to the medical center, they told me that my appointment was scheduled for the day after. I was livid, but the staff was nice so I was as polite as possible. I asked to speak to the manager to let her know that the call center did a less than desirable job. This is where it went down hill again. I wasn't going to come back the next day, but the manager kept insisting I do. She was not a pleasant lady, very condescending actually. The only point I tried to make was that the call center didn't do their job. She kept defending them, never apologized for her company wasting my time, and kept trying to schedule me for a physical. I was just a customer looking to be heard out, I ended up having to walk out after realizing that this person that is supposed to be representing her company didn't care for how I felt, furthermore dismissed my issue. The Dr.s may be great there, but I'll never take the chance to find out.

Dr. Kramer gets to the office at some ungodly hour to review his patients' charts for the day. Why?…read moreBecause he wants every second of your appointment to be devoted to you--not rehashing your medical history. He's definitely thorough, too, but fear not if you'd rather spend your savings on Moonpies instead of medical procedures: Dr. Kramer gives a very realistic evaluation of the benefits of that stuff, and he always tries to save you a buck or two. So he's prepared, he's thorough, and he's cost-conscious. Yet another arrow in his quiver is that he's exceptionally friendly and accessible. He prefers to be called Mike, dresses casually, and takes all the time you need to field questions. Throw in a friendly receptionist and a spunky phlebotomist (More valuable than it may sound.) and you've got the makings of a wonderful office.