I absolutely love this practice! I did tons of research on which practice to choose before the…read morebirth of my first children (twins). I'm so glad I chose Lake Shore Peds! We primarily see Dr. Gulson, but we've seen almost every doctor in the practice when we've had sick visits. I love the after hours care at this location and the separate sick and well waiting rooms at all of the locations. The front desk staff members at both Libertyville and Lake Forest are so friendly and easy to work with, and I love being able to leave messages for the nurses with questions. We usually get called back to a room fairly quickly. Sometimes we do wait a little bit for the doctors, but I appreciate them always answering all of my questions. I assume they give everyone that same top-notch treatment, so I understand waiting a bit. I highly recommend this practice!

I would not recommend the practice to ANYONE. The practice is run like a business and does not…read moretake into considering the health and needs of its patients. Lake Shore pediatrics abruptly dropped all 5 kids from the practice due to my hesitation to give my oldest daughter a vaccine. They cancelled my other 4 kids well visits and said we could only return for 30 days for sick visits. My kids have some complex medical needs and they left them without any care. I am beyond frustrated. We liked their doctor (Rilina Ghosh) but the practice is run poorly.

I find the reception staff can sometimes be incredibly dismissive. It's such a cliche but it's…read morefrustrating for sure! There used to be a member of staff that came from Elm St Paediatrics who was wonderful but she's left I think as I last saw her working the desk at the hospital next door. After Covid it was impossible to get an appointment. One time I rang Lake Shore the receptionist told me they don't do any sick visits. It took a few calls to realise she meant that sick visits were only being held at Libertyville! Which is fine, but just communicate that somehow other than a mass email which will get sent to junk! But this call left me feeling disappointed at the level of service being offered and so a lot of my kids' needs went to a local urgent care because they could actually get seen. The doctors are overall good although I resent being patronised and I have left a few appts with my kids, expecting for that appt to be the last. One doctor has been outstanding though and that is Dr Nelson. Unfortunately she is moving out of state. That's a true loss to the practice. I understand 2 new doctors arrive in a few weeks.

From the owner: Welcome to Lake Shore Pediatrics!read more

My son had been seen here for all of 2 years. I loved his Doctor (Dr. Roleck) and the office staff…read morewere friendly. I had received a bill in the mail and had honestly misplaced it. Many things had transpired and ended in the flooding in July and us being displaced. In the middle of us having to pack our home to move due to the flooding I receive a letter saying (basically) I signed an agreement that I would pay the Dr. bills and I failed to do so. So, because of my tardiness of roughly about 3 months they would no longer keep my son as a patient and I needed to find him another pediatrician. Mind you, I am not trying to argue that not paying your bills is an okay thing to do, I am saying that it is a bit too much to kick a patient to the curb after a bill being unpaid for like 3 months. That's just my opinion.

Great doctor at this practice, horrible billing and administrate department. Took my child to sick…read morecall and found out we were fire as patient over a pass due bill of $40.00 from oct of 2022, $25.00 in November and a $25.00 bill in February that we did not know we had. They never said anything of a past due bill from October and November during our visit in February. They claim to have called about it and sent letters which we never received, when we log into the payment portal it shows the account is current as of May 2022. I have good insurance for my family. They sent it to collection in march and fire us as patients now we have to find a new practice after 16 years of being with this group plus I was a patient there for the first 20 year of my life. Working with a lawyer now it see if anything can be done about their unethical policy. Also let everyone know about it because they did not inform there patients of the their new policy that if you are sent to collection you will be fire as a patient even if you paid the past due bill right away.

There's "good". There's "great". There's "ELITE professional" and that is what Dr.Weems is. The…read moremost thorough in house exams. She follows up immediately after each visit. She is always responsive and available no matter the hour. She is the most well networked doctor I've ever met. My daughter needed to see a plastic surgeon for a birthmark removal and I had trouble getting an appointment. Dr. Weems called the surgeon directly and I had an appointment the next day. I have many more stories like this highlighting the ways she's saved us. Best investment and decision we've made! We only have the best things to say!

We used Dr. Weems for over three years, but sadly it's been a complete waste of money. She's never…read moreavailable to see our child and will only communicate via an "app" -- but usually just to send best wishes for your child's recovery after someone else treated her. Weems has no privileges at suburban hospitals, and has no relationships with any specialist and no ability to get you in any sooner than if you cold called on your own. Most recently, she ghosted us when we asked for post-surgical pain meds for our 11 year-old who had a laceration so deep the tendons in her hand were visible. Ghosted! You can get equivalent or better care at an urgent care clinic from a non-doctor. without having to spend thousands per year for nothing. Not a "concierge" doctor at all, save your money.

So far everything is good not waiting too long but waiting long for doctor come other than that…read moreeverything is good

Every thing... it is extremely difficult to contact a Dr. . Almost impossible to schedule an…read moreappointment that is convenient for the patient. The Northwestern app is not easy to navigate and the scheduling dept. are rude. I am done with Northwestern Medical. I would highly recommend any other medical service provider

Dr. Fondriest jumps to conclusions without first asking questions to obtain the facts, and then…read moreshe's judgmental, patronizing, and condescending based on her incorrect assumptions. She discussed matters in front of my 6 year old that would be upsetting to any child . . . and my child was very upset. It was as if Dr. Fondriest had never been around 6 year olds, but she's a pediatrician. I'm still searching for a pediatrician who respects my child and me.

Treats patients with respect, and is eminently reasonable about services provided. Courteous and…read morelow-key. Appears to be highly intelligent and knowledgeable about her field - sleep medicine. Offers convenient arrangements for services.