Needed care for my mother after shes had a stroke and ended up in a rehab facility that was…read moreunder-staffed. I chose Visiting Angels over Senior Corp because Angels was so much better about staying in touch. I live 430 miles away from my mother, and I needed help that was going to communicate with me in a timely manner. Visiting Angels gets high marks for communication. As it turned out, by the time we got the scheduling worked out, mom was feeling much stronger and did not want the service. Dean Longo at the Norfolk office was incredibly understanding about the change in plans, and just wonderfully professional to work with. I have Visiting Angels in my back pocket and will not hesitate to call them again.

We had a mixed experience. Visiting Angels was recommended by several staff members at Sentara…read moreBeach General. We needed 24/7 caregivers on short notice, and after calling multiple services, only Visiting Angels could provide staffing quickly. All the caregivers that they sent were very nice and professional, though their capabilities varied a great deal. The very first person they sent (who worked a double shift), didn't seem to know how to do anything. My father asked for help getting out of bed, and the caregiver didn't know how to lift him properly. He ended up being unable to stand, and dropped back in the bed at an awkward angle. He was too weak to move, and the caregiver didn't know how to shift him in the bed. She called her supervisor, who didn't provide help, and it took the caregiver, myself and my brother (none of whom had experience) to shift my father to a comfortable position. We got a call from Visiting Angels the next morning apologizing for what happened, but they sent the same person back again less than a week later. By that point my father was comatose and close to death, but she still struggled with simple tasks like changing his diaper. I'm not sure how she would have managed if my brother and I had not been there to help out. None of the other caregivers we got were that bad, though one did fall into a pretty deep sleep (had to be shaken awake). The reason this review is 3 stars instead of 1 is that one caregiver in particular was fantastic. Janet made sure my father was clean, changed his bed, and went well beyond the call of duty on her shifts. She was also there when my father passed, and we really appreciated her comfort and professionalism through a difficult time.

This company and the aide they found for my father are answers to my prayers. I was in the hospital…read moresobbing because none of the independent aide companies or caregivers I had been calling for weeks came to fruition A woman from a hospice care company gave me Senora's card, and Mr. and Mrs. Smith, the owners, were at the rehab center within an hour meeting me and my dad and working on a match for him--no easy task I assure you. By the end of the day, they had found a wonderful aide who my curmudgeonly father has warmed right up to and who was there waiting for him when he got home the next day. You will be delighted with their services. They check on their aides often, are always available, and are very flexible in terms of unusual hours or requests that you may have.

From the owner: Here at senora angles home health care and services LLC.,we are a group of dedicated health care…read moreproviders who are prof ssionally trained in home health care services, such as Alzheimer's care, respite care, private duty, personal care and companion care that satisfies the needs of the body, mind, and heart.

I live at the Virginia Beach location and can't say enough good things about this place. So clean,…read moreprofessional caring staff and the property itself is beautiful.

From the owner: Best Senior Homes provides assisted living for seniors in Chesapeake and Virginia Beach. We know…read morehow hard it can be to find the right place where your loved one will get quality senior living. Best Senior Homes is the best choice if you're looking for a small, high-end private care home. For people who need care after rehab, have dementia, are generally getting worse and requiring more personal care, or want to be in a social setting with activities and other people to talk to, we may be the right choice for your residential care home.

Not as business professional as expected (not timely/not dependable). The office personal & aides…read morewere very polite and respectful but they are not as staffed as needed to ensure reliability. Aides changed daily if they showed. I need more consistency for my loved one.

This company sucks, very unprofessional. My godmama was a client at this company and they couldn't…read morekeep consistent staffing. My godmama had Alzheimer's and when they send different staff it affects her day. The company was told this on numerous occasions, but continued to disregard our request. There were plenty of days that no one showed up to care for her and no one to send according to that rude office manager. The office manager is very rude and not client friendly. She definitely needs to go get training in customer service etiquette. Do not use this company if you want some peace of mind and sanity.

I have known several of the folks on the BrightStar Care team for a number of years. From recent…read moreinteractions with their staff I can say that they are courteous, professional, understanding of patient needs, conscientious, committed to quality care and hiring top rate employees, and also to training of their employees as it pertains to leadership and caring for others, both personally and professionally. BrightStar Care is doing it right!

I did not get a good fit with this business. Nothing really bad-just didn't feel they really…read morewanted our business or to help me with my mother.