This is the best home care service on Staten Island. The staff are very friendly, patient, helpful…read moreand very understanding. My grandmother is very delighted with the service she receives. Thank you Victory Companion Homecare for all that you have done for my family and me!!!

From the owner: Short term and long term care, Respite care, Alzheimer's/ Dementia, Stroke victim care, Music…read more(healing tool) and hypertension and Diabetes care.

My mom was a resident for rehab for 2.5 months and the communication was non existent with my…read morebrother & me. We had an initial progress call with the social worker, dietitian, & head of rehab & they were not able to answer any of my questions. My mom contracted a UTI & we were never notified of the infection and only found out when my mom told us they took a urine test and was on an antibiotic. The facility is very outdated for the amount they charge for room & board & needs a big facelift If you are thinking about placing your loved one at Clove Lakes for rehab or long term, think about another facility & do some research before you do.

Clove Lakes rehabilitation I spent close to 3 months…read morerecovering from a fractured pelvis. I already had a stroke which made it more difficult to recover. I had a choice which rehab on Staten island to choose from. I had heard that Clove Lakes had a good reputation for therapy. I was fortunate to have two very good therapists that would not let me give up and helped me push through my pain. Ruel my physical therapist and Imran my occupational therapist Imran were not only knowledgeable but motivating. I looked forward to my therapy sessions everyday. P.S. The gym is new and well equipped. The therapists are knowledgeable and treat patients with respect. I was also very happy with the CNA's that were assigned to my care. They were pleasant to be around, they were very helpful and encouraged me to get stronger and more independent. They were gentle and kind and did not make me feel uncomfortable. A special thanks to my regular CNA's that helped me most Charlotte, Tamara, Eleanor, Phyllis. Kudos to Tamara and Charlotte for helping me with all my needs in the mornings and always getting me to therapy on time. I was pleased with all nurses and CNA's on my floor. My only complaint is there should be more CNA'S assigned on certain shifts. Now for the downside. Elevators that only work sometimes. There are times you could wait up to 30 minutes to get on since we all have wheelchairs since elevators are always breaking down. FOOD.. I understand it is difficult to prepare meals for so many people with different need but I challenges the cooks to taste what they serve. Good thing they offered some alternatives if you were lucky if they answered the phone. Bring your loved one some goodies. All and all, I made the right choice,

i want to give the concierge linda meyers a special thank you as i deal with her the most, on her…read moreshift. she is so honest, caring, empathetic, and genuinely compassionate and helpful . she truly tries her best to help everyone and works very hard. also the concierge anita is very kind and sweet and patient. thank you anita, and all those that volunteer on breaks. god bless you for all you do and how very much you care.

Mom fell numerous times- the last one was questionable (I believe abuse happened) but I didn't have…read morecameras in her bedroom. . Happened during the night and employees found her in bed in the morning w/blood on her pillow. They believe she rolled out of bed and crawled back in. Mom is non ambulatory and screams when she is moved. Impossible for her to climb back in bed. She had to get stitches on the back of the head and broken hip. This happened in June. Other falls I received two or three different stories of what happened. Employee telling resident "I'll put you in the quiet room if you don't eat". Said three times during dinner- I was feeding mom and heard this. Employee sleeping while he is supposed to watch residents. I told manager he was sleeping and she had to wake him up. All residents do is sit in the living room with the tv on. No activities.. this is the second floor memory care. Sunrise has gone downhill in the last year. I moved my mom to another sunrise by me (out of state) and she is thriving. There is more but including bed sores that were not brought to my attention. And sunrise of Staten Island (narrows road), don't bother to respond to this. Your response is automated and if you wanted to know exactly what I witnessed, I already emailed you with my phone number.

The facility is clean, welcoming, and well-maintained, creating a comfortable environment for…read moreeveryone. The nurses and caregivers go above and beyond to provide excellent care and treat residents with dignity and respect. Communication with families is also very good, which gives peace of mind. I truly appreciate the dedication and professionalism of the entire team and would highly recommend this facility to others. It truly felt like a supportive community rather than just a medical facility. I would highly recommend this rehab center to anyone looking for quality senior care and rehabilitation services

ArchCare PACE Staten Island should be ashamed. The way they treat patients in the day center is…read moreabsolutely heartbreaking. People come here hoping their loved ones will be safe, cared for, and treated with dignity -- but that's not what happens behind those doors. Patients are ignored, spoken to harshly, and left sitting for hours. Some staff act like the patients are a burden instead of human beings. There's no compassion, no patience, and no accountability. The few good workers who actually care are burned out and silenced. It's painful to watch people who need help be dismissed like they don't matter. Families deserve honesty, not fake smiles during tours and empty promises about "care." ArchCare PACE puts on a good show for outsiders, but if you saw what I saw, you'd never leave your loved one there. This place needs serious investigation. No elder, veteran, or person with disabilities should be treated this way.

If you know, or even think, your spouse will make your divorce difficult and want an attorney who…read moreis capable of making things run smoothly, there is no better attorney for you than Benjamin Haber. He was there for me every step of the way, keeping me updated, answering my questions, protecting my rights and, ultimately, prevailing. Don't waste time and money on your cousin's attorney, a friend of a friend or the Yellow Pages. Go directly to Benjamin Haber. I did, and it was one of the smartest choices I ever made.

Do not hesitate for one second to ensure Mr. Brown represents you legally. He has my utmost respect…read moreand eternal gratitude for everything he's done for me. You absolutely will not find a fighter in your corner like Mr. Brown with his prestige, expertise, compassion, utmost professionalism and tact to fight, fight, fight for you. From the very first call, to e-mails, making sure you're fully empowered, giving you the absolute best legal defense money can buy and so much more, I couldn't give higher praise to Mr. Brown. So, please, do not wait, do not hesitate, do not question as I speak from a client and make sure you give a call to Mr. Brown and let him fight for you now.

Facing a lawsuit was an extremely daunting, worrisome experience for both me and my family. While…read moresome attorneys did not even answer our messages, Mr. Brown took our concerns seriously and assured us that he would help us resolve the issue, which to our great relief, he did. Mr. Brown was reassuring, knowledgeable, and always kept me up-to-date on whatever was happening with the case. If ever I was confused or uncertain about any part of the legal process, he would do a great job at thoroughly explaining it to me so that I understood. He also always consulted with me before making any major motions, decisions, etc. to confirm that I was on board. Thanks to his expertise and skill, a very difficult part of my life is now behind me. I would recommend his services to anybody.

I cannot speak for the rehabilitation center, however as for the nursing home, please DO NOT send…read moreanyone that you love here. This place is horrible. They are completely neglected, mistreated and starved. The nurses are either completely lying to your face or they are in serious need of re-schooling. From the minute you walk into the building it looks like a horror movie. Staff is angry and/or sleeping. They all deserve to be treated the way they treat those in their care. Totally disgraceful.

I gave them 3 stars because of the few cool and funny residents that dwell within this place and…read morevibe they bring. Other than that the only renovated part of this building is the front desk and lobby which is crazy to me.. the rest of the nursing home smelled of old people.. mothballs.. and senior homes...