Typical government office went to RENEW drivers license and was told we didn't expect it to be busy…read morewe don't have anyone here to do driver's licenses only titles. So when do you do drivers license renewal be nice if you would have this on your website??????

It seems that DMVs get criticized nationwide, on a regular basis. I just visited the Eldon, MO…read moreLicense Office. I have visited this office several times in the past 2 years for various licensing issues. Each time that I have visited there the staff has been more than helpful, pleasant, and competent. I visited today and was waited on by Rhonda. She was wonderful. She was helpful, pleasant, and very capable. I was very pleased and recommend them/her for all the accolades that I can present. Thank you Eldon, MO office, and Rhonda.

Faith explained everything throughly! And was so polite and courteous!! She gave me everything I…read moreneeded to change title!

they are terribly rude! I witnessed an 80 yr old man being rudely yelled at by the clerk with long…read moreblackish/brown hair. he couldn't understand or hear her so she kept yelling at him. NOT ACCEPTABLE

We moved to Columbia, MO from the St. Louis area in 2025. Have been to the Columbia South License…read moreOffice (CSLO) 3 times so far this year (2026) to renew a Driver's License, to transfer ownership of a vehicle to our daughter's family, and to pay taxes and transfer license plates to a new vehicle. After immediately being greeted when we entered the front door, each visit was completed within 10-15 minutes. What a treat!!! I cannot say enough about what a GREAT JOB the staff at CSLO does. A+++. Alan B.

Renewed license (made it a Real one) today at the South DMV on Grindstone. Alot of people there…read moreeven though had just opened but there were chairs to sit. Heather helped me at the counter and she was efficient and helpful. A fairly painless experience.

The young girl at the first desk looked like she was half asleep and didn't speak just yawned and…read morehanded my paperwork to the old lady in the next cube. This old lady really needs to retire. She was rude and just shoved my papers back at me without looking and said you don't have what you need. Now, she had NO clue why I was there. I had not even begun telling them what I needed. The young girl just laughed and picked up her phone. The old lady yelled the next number before I even had the chance to say a word. Do your self a favor and go to the one in Jeff City or on Grindstone. AVOID THIS PLACE LIKE THE PLAGUE!!! It is dirty, dark, dank, and smelled of weed and BO!

My service was great and the person behind the counter was very patient with me. I've typically had…read moregood experiences here. However; that is not the case for everyone. While there today, renewing my license, there was an older woman with a slight accent doing something similar. I was shocked at how this woman was being treated. The DMV employee was acting impatient and said some demeaning things. Clearly, the customer has driven in Missouri for a number of years and is proficient in the English language. Despite this, the DMV worker repeatedly asked if the customer "knew her ABC's" as she was taking her vision test. I have reason to believe that the instructions were unclear or the machine not functioning properly, hence why the customer was confused and taking a little extra time. Thankfully, a different employee stepped in and took charge of the situation, offering to check out to make sure the machine was working. Still, I think the customer was embarrassed since her situation was visible and audible to several others in the building. I am ashamed, sad, and angry to see this treatment at the DMV.

I wanted the Real ID driver's license even though it's not mandatory for domestic travel until…read moreOctober 2020. I like to be ahead of the curve and would rather be safe than sorry. That said the driver's license office is one of my least favorite places to go. I don't like to wait in lines and the new one in Chesterfield is a bad place. I had to drive out to my farm to take care of something on a Tuesday and knew I would be driving right past the Owensville, MO driver's license office so I brought the Real Id requirements with me and decided to give it a go there. I walked in around 11am and there was one older couple being waited on by both clerks. Score! I'm next. The lady who helped me looked over everything I had to make sure I had everything necessary and then asked me to have a seat while she got everything processed. She was polite and efficient. She was clearly a busy body and asked numerous personal questions to ascertain what I was doing in her office when I clearly lived in St. Louis County. I expect that in this small town and eventually I gave in after she realized my last name was the same as my uncles' who she apparently sees every morning at breakfast! Real ID ordered and one more thing to check off my list. It was $12 since I was replacing a current driver's license and not renewing as mine doesn't expire for four more years. I'll be back!

I waited about 15 minutes to be helped, which I thought was reasonable as they were busy. Glenna…read moreand Jess were excellent at helping me get my business taken care of and answering my questions.

I went in around 1230 to renew my drivers license. It wasn't crowded and I was waited on within 5…read moreminutes. It went seamlessly and I was out of there by 1. In my past experience here, I didn't have all the paperwork they require. But this time, I brought everything but the kitchen sink. I really think it would be helpful if they had a person to check people in and check their paperwork before being called on. Nothing worse than waiting and then being told you don't have the right documents. I think that would lessen the frustration. Anyhow, my experience was fine.

Always friendly and get you in and out of there in no time! Took my 3 year old with me and walked…read moreinto a room full ! Was fully expecting to not be able to stay until it was our turn, but to my surprise in less than 20 minutes, it was our turn and we were at the counter. Less than five minutes later we were back out the door! great experience!

What a great license office! I've always nothing but great service and accurate information from…read morethe nice employees at this office.

I love this place. It is very rare to find kind people who work in a DMV office. I have been in…read moreseveral and this place by far has the best and most friendly staff members.....

These ladies have always been very kind and helpful! Love going here instead of Jefferson City.read more