So easy to work with, has many nice ideas without changing personal style…read more This Guys are so professional, I live in a small town and I always get compliments from random people about our signs! I highly recommend DRDesigns

Dave's work is NEXT LEVEL!!! He was incredibly responsive, excited about my vision AND stuck to my…read morebudget. We collaborated to make my wrap perfection. His team was friendly, knowledgeable and extremely talented. I can't express enough how amazing the whole process was. I will refer him to EVERYONE!!

I came in yesterday morning to ship a tea set to my sister in Oregon…read more The clerk was very helpful with packing the box, she got everything packed and I was out the door within 15 minutes. the whole service was very reasonable too. thank you My sister just called to thank me for the tea set it was delivered today ! It shipped so fast ... so impressed

I was disappointed with my experience at this UPS Store. A package of mine was mistakenly…read moredelivered there due to my own error, and when I went to retrieve it I was charged $20.00. I understand they are a business and that they have the legal right to charge a handling fee. My issue isn't that they charged a fee, it's just that $20.00 feels excessive for simply handing over a package that was already there. In a small community, moments like these are an opportunity to build good will and customer loyalty. A more reasonable fee or a small handling fee would have left a much better impression. Instead I walked away feeling like a small mistake became an unnecessary expense. I respect their right to run their business as they see fit, but this experience left me disappointed.

I've worked with Digital Xpress twice now for small print jobs, and had a great experience each…read moretime! They are responsive, quick and efficient, accurate, and competitively priced. I emailed them a PDF and the details of my print job (size, color, paper type, quantity) and called to confirm receipt and to make sure I supplied all the right info. For the first order, the team kindly printed a proof for my approval. Once approved, they printed the rest of my order the same day. Thanks Digital Xpress team! I'll definitely continue to support this awesome local business and if you have print needs, you should too!

10/10 this is our favorite go-to print shop. 1000x better than staples, plus this local business is…read moreconveniently located right in town. Thank you for your high quality prints and great value!

Can't believe that I never reviewed this Staples. Very clean, well organized store with the special…read moresale items easy to find. I went in yesterday to FAX a document and the person working was very helpful . You get the receipt and then pay up front. I always get my HP ink cartridges either in store or with free shipping to my home. Make sure you recycle your empty cartridges since the bonuses add up to cash you can use in the store. Overall I enjoy shopping here.

Did you know that Staples offers same-day ordering and pickup or even delivery?…read more Look for this on their website: "Get what you need same-day: Buy it online and choose from FREE 1-hour in-store pickup or same-day delivery with Instacart." I was in need of some Avery print products somewhat urgently and was delighted to find this feature on the Staples website. The products were in stock at my local store so I ordered them and paid online. Then I looked out for a confirmation email and headed to the store to pick up my items. I picked up at the register and was on my way - smooth and easy and oh so appreciated! This Staples on Cleveland Ave shares a parking lot with TJ Maxx and a few other businesses. The parking lot is often pretty busy, but there always seem to be spots on the side of the store.

Forgot to print documents needed for San Francisco appointment on MLK holiday, and all the usual…read moresuspects were not open. Although I thought Blue was not a candidate, as I suspected it was only architectural type printing, I gave them a call. Joel saved the day, and after emailing him the necessary documents, he had them ready when I stopped by, even though that is not the type of printing they usually do. Such a wonderful example of great customer service. and pure generosity. I hope our current home construction project had our multiple copies of plans for the Healdsburg Permit Office done at Blue, but I will find out and definitely request Blue be used for our next attempt to rejuvenate our 38 year old home. Many thanks, Joel!

I stopped by Healdsburg Blue to ask a question about a print job. I was shocked at the attitude of…read morethe employee. He would not acknowledge me in the store; he just kept working. I yelled, "Could I ask a quick question about a print job?" He continued to show no intention of acknowledging me nor would not come to the customer service counter. I asked again. He yelled rudely back, "send a pdf!" I was taken aback by the poor customer service and unprofessionalism of a local business. I ended up walking out and won't be back. I would not recommend this business.

The Central Office was recommended by the campus director of my school to complete my LiveScan…read morefingerprinting. I haven't had my fingerprints taken in years and the last time, I think I went to the sheriff's office in Marin County and had to return because my prints weren't clear enough. They offer walk-in LiveScan services and the small storefront on the east side of 4th Street was quiet when I dropped by this afternoon. The two employees were chatting pleasantly and greeted me right away when I entered. Rachel spotted the forms in my hand and guessed correctly that I was there to have my fingerprints taken. Sure enough, like I've experienced before, the first try was unsuccessful. I don't have pronounced ridges on my fingers apparently, but they had a gel that she asked me to rub on my hands and the 30 seconds later we were good to go. Second time was the charm! I'm happy to report that my school covered the costs, so I wasn't privy to the charges, but I was in and out in under 10 minutes. I also checked and found that they offer private mailbox services and can ship via UPS, FedEx and DHL, so the next time that I'm on that side of town, I'll definitely remember them!

Lester, in response to your reply, your associate was rude and defensive from the moment I called,…read moreI even thought I had a wrong number with her monotone and rude way of answering the phone and had to call back. I didn't even have time to press her for an answer. She hung up on me. You must not have read my last message to you three weeks ago as I had stated that I didn't care to point the blame at anyone as your employee was rudely defending herself and denying everything. I simply wanted to know what the next steps would be and how to solve this problem but she hung up before I could finish asking that. Then refused to answer when I called back. The last known whereabouts of that package was at your store. You told me in a private message that it was picked up at 2:30 pm but you refused to show me receipts or proof that it was picked up. You failed to answer the questions I had asked in those private messages. You failed to follow up with me to try to de-escalate this problem. But your concern about your associates feelings rather than a customer's satisfaction is very telling. I had every right to be upset. The representative from the FedEx office that I spoke with today even confirmed that you let that package sit there for three weeks. Seems like she knew you've done something like that before. Yes, this case is closed. Mystery solved. You kept our package in your office until two days ago. You can deny it all again and gaslight, but that just makes you look even worse. Please do not reply to me again. *************** I am updating my previous review because I now know what actually happened to our shipment. It's a shame that I had to find out this information on my own rather than from Lester and his associates. A FedEx 2Day envelope containing vehicle registration tags was dropped off at this location on June 16. It was supposed to arrive on June 18 but wasn't delivered until July 9. During that time, my husband and I drove the vehicle from Las Vegas to Boston with expired registration tags because the tags never arrived. We carried DMV paperwork throughout the trip and worried about being stopped in multiple states. While we were traveling, I called this location to ask why the package had not moved. Instead of looking into it, the employee was dismissive, defensive, rude, and abruptly ended the call. After the envelope was finally delivered, I contacted FedEx directly. The representative investigated the shipment and informed me that the package had never left this office and was not picked up until July 7. She also had to apologize on behalf of this office and that a payment was made for $70 for two-day shipping and received it more than three weeks later. The delay itself was bad enough. Being dismissed when I called seeking help was even worse. Had someone taken a few minutes to investigate instead of acting defensive and more concerned about their associate being questioned and ending the conversation, we would have had answers weeks earlier.

We just had a snafu with a shipment my son was trying to make overseas. The staff there went above…read moreand beyond to help out. They made calls to corporate and one of the employees even went out on their bike to see if they could find my son after he left to tell him they could fix it. Thanks so much for the help ladies!

surly uptight blond woman was in charge- very unpleasant to deal with, the opposite of helpful…read more chose to go elsewhere

I'll be honest-- I have never had a bad experience at this UPS Store! Everyone who works there is…read moreextremely efficient and knowledgeable. I do have to admit that Riley is my favorite. I often have to send packages overseas and he makes this experience so easy as he is an expert in all things global. I believe he is also a licensed notary! It is worth the drive if you live a little bit farther out. You will not regret it. Thank you so much to UPS and Riley, for all the years of excellent service!!

My wife has had several terrible experiences lately with bad service on Amazon returns from this…read morestore. Twice they have made errors with the same package and the employee here not properly labeling the package therefore it was returned to our house and not to amazon. I waited to see if things would get better because everyone has a bad day. But now this is the third time they have made a mistake but this time it is much worse!!! My wife brought her $500 Dyson hair dryer here to return to Dyson for repair and Dyson just emailed my wife saying her package did not contain a hairdryer that it had a back scratcher in the package. This place or their carrier has some answering to do!