I had a 1:00 PM appointment at LaserAway on Mother's Day, time that was supposed to be a small…read morebreak from home responsibilities. I arrived a few minutes early, was acknowledged at the front desk, and was told they were looking for an available room. After that, I was completely ignored for 27 minutes. I finally had to get someone's attention myself to ask whether I should just reschedule. At that point, I was told "something was going on" and that they would need to close early. Honestly, a quick phone call or text canceling my appointment would have been far more respectful than having me drive there, sit waiting with no communication, and then drive back home without being seen. Very disappointing customer service experience.

I am extremely upset with Milan Laser. I was cancelled now TWICE for my service last minute. It is…read moreextremely difficult to get an appointment as in and then cancelling last minute makes it even more difficult. I now had to wait 6 months between my treatments and paid a lot of money for this and it is messing up my results. Is anyone else having the same issue? Because I am fed up. Especially now that summer is here and I won't even be able to go again until "I've been out of the sun" which is almost impossible during the summer. I feel like I should be reimbursed for my time and negative results due to their negligence.

Ola has been my technician for five years, exceeding all goals in nail design, color style, and…read morejust the most delightful human you could meet! She is very meticulous an outstanding recommendation of talent she is available for all nail services waxing eyebrow tinting and paraffin as well! Absolutely you must make your appointment three weeks in advance or call in the morning to see if she has any cancellations if she does one and grab that appointment. Absolutely perfect perfection every time!!! Ready for new Russian manicure hard, gel, spring chrome nails!

Today my 8 y/o daughter and I had our first spa day together at Ava Nail Spa. Our technicians were…read moreMike and Alda. They are true professionals at their craft. I loved that everything was effortless. I would definately come back again.

Irina is the most knowledgable, professional, and attentive skin care specialist out there. She is…read moreable to resolve any skin-related concerns you may have. She will help you with monthly skin maintenance by customizing your facial routine and skin care product usage as well as resolving acne, aging skin, and other skin-related issues. Be sure to visit Irina and let her take your skin to the next level. She is able to achieve fast and long lasting results. You wont recognize yourself after your first visit! Irina is an amazing aesthetician with guaranteed results of life long best looking skin.

I have been going to Irina for about 4 years now, it was love at first sight, the love of her…read moreservices that is. Throughout the years I got facials, chemical peels and various waxing services from Irina and they are all done by this very knowledgeable and passionate person. She will tell you how and why it is important to use SPF on a daily basis and educate you about the importance of correct hydration. I've never felt pressured to buy products or upsold on unnecessary treatments. She uses different kinds of wax for different body parts so there is no cross-contamination. Her facials are awesome because first of all, I dare you to look at my face and try to guess my age, and second; have you ever had a sheep's placenta hydrating collagen mask on you? I didn't think so!

Aileen- esthetician did a fantastic job with my facial. I loved it…read more However, the front desk were unaware of what they were doing - Francisca, to be specific. I called because I had a gift card for a couples massage, but asked if I could use it for a different service. Her answer was yes with no hesitation or questions asked. When I go to check out (my gift card totaling $179 and facial costing $79.00) I was told by the experienced cashier (Sabrina) that the entire gift card must be used because it was originally meant for a couples massage. Francisca failed to mention this on the phone prior to me coming in to receive the facial. She failed to ask a more experienced person what the requirements are for gift cards. Due to her careless mistake, the total service I received was $110.00 with the purchase of a scrub included that I bought with my personal funds. If I would have known from the beginning, I have may gotten more add-ons to my service or maybe even a massage if I knew they would charge the entire gift card totaling $179.00 (let's not fail to mention that tip couldn't be included on the gift card either). It may be poor training - but her customer service skills weren't great either.

I had a facial and massage today. I selected the introductory massage and anti-aging facial. I…read morescreenshotted the cost of what the services should be. I got a call last night by Hand & Stone stating I had to provide a credit card and put down a deposit of $50 for each service or give a gift card. I had 2 gift cards that my mom bought for me. They confirmed $119.95 was on 1 card and $40 on the other. Let me first say the services were fabulous! The massage and facial were great. The women that gave the services were professional, friendly and the esthetician was so detailed. The girl who checked me in was so nice! However, they charged me $129.95 for the massage which was supposed to be $79.95. They gave me the introductory massage facial when I scheduled the anti-aging facial and up-charged me $25 for a service. So I had to leave and go to work and couldn't argue the prices. When I checked my receipt, they only took $20 off of my $40 gift-card and charged me $64.95 on my credit card when it should have been $44.95. On top of that, I signed up for the monthly membership and they took a coupon out of my membership to cover today's cost but I gave the two gift cards and paid the $64.95 plus tip. The receipt did not show where the coupon came off. When I called after work to have the receipt explained, I spoke to the manager who could not explain why they took one of my coupons from signing up and why they only took $20 off of my $40 gift card. I literally said I felt taken advantage of. Ashley, the manager, kept telling me it looked correct on her end. That doesn't help the customer. The math was not mathing and she was talking in circles. Instead of losing business, she should have said I'm giving you back a coupon and refunding $20 to your credit card but no, she was willing to lose someone who was willing to be a life customer. I got so frustrated, I canceled the new membership. I already made an appointment for another establishment in Cherry Hill. So I recommend, if you're going to use them, to confirm your service signed up for, the price of each and don't use a gift card or go somewhere else.

Jayla was absolutely wonderful. She took the time to listen to my skin care routine and remove any…read morehair from my legs that didn't come up with the wax. She is a true asset to the Horsham team, I hope she remains at this location as I still return to her every month! ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

First time at this location and it was amazing! Front desk…read morewas super sweet and my girl Sam was so fricken quick I couldn't believe it!!!! She was very nice, I felt comfortable and she got everything. I literally walked in at 4:58 and walked out at 5:12. No lie. For a full Brazilian. Usually it's a half hour to an hour every other place I've gone to. I will definitely be coming back!!! Speedy Sam u rock

Nice nail salon. Pretty quiet on Sat. I got the Lavender pedicure which was $50. It included a gel…read morefoot soak, 25 min leg and foot massage, and heated paraffin wax on my feet. I was very relaxed. The massage chairs are noisy and a little worn, but I would definitely come back.

The nail salon is pretty and smells nice. All the women are kind and sweet. I did get Acrylic with…read moregel polish. Had a pedicure and both were fabulous. I've had the spa pedicure previously and that was incredible. Let me tell you, the head reflexology felt phenomenal. Especially when I'm prone to migraine's. I felt a headache coming on turning into a migraine and leaving with no headache!!! Health Insurance companies should cover this for migraine sufferers like me. LOL I recommend all services provided here. You will not be disappointed at all.

Cue the choir of angels ! Jazz hands and rainbows !…read more That's how awesome my facial with Abigail was today. I had a facial with microdermabrasion. My skin is glowing and happy. Abigail is very sweet and soft spoken. The entire facial was relaxing , even while getting extractions done. She massaged my shoulders, arms , hands & scalp. AMAZING. Plus the actual facial itself was fantastic for me and my skin. I went to my previous esthetician for 5 years. She has semi retired. I was in a panic. No more worries, I found Abigail. She also offers massage and waxing. Super happy to have found this place. Parking is metered. Park on the side streets or have those quarters ready.

I had a deep facial with microdermabrasion with Abigail. She is excellent and professional. My skin…read morefeels and looks incredible! The store carries high quality products that are natural. Totally recommend Abigail for facials. I had the best facial in my life and you can't beat the price!

I have been going to Danielle for many years. Now I only need touch-ups. Her office in…read moreFeasterville is beautiful and easy to get to. I can't say enough good things about Danielle who makes me feel very comfortable. When I leave I feel carefree and amazing.

I often wonder why woman spend money on waxing when for me it made my hair grow in thicker!…read moreDanielle knows what she is doing and you will have great results that last forever. Initially you have to make a commitment. For example, I did not want to have to shave my under-arms ever. That was quite uncomfortable at first getting each under-arm hair done and i had to go weekly at first but i have been hair free there for over 20 years! I moved on from that area a bit as i had some dark hairs on my thighs etc. Danielle is sweet,prompt and works fast! I had a prior electrologist who could not work and talk at the same time. Can you imagine? I left her quickly and found Danielle who is more than capable of multi-tasking! Thanks Danielle!

Have been going to Mila for a while. She is extremely professional. She does an amazing job. Very…read morethorough, the office is very clean. I started with my legs and have now moved on to many other areas. I could not be happier!

Mila does a great job. I like that she knows what she is doing, and is very professional. I have…read moretried some other places in the area that I was not as happy with, so I appreciate what she does.