Brian Messer & his technicians are wonderful. My surround sound is amazing. When watching a movie…read moreyou feel like you're in the heart of the action! I recommend them for all of your technology needs!

I am not sure if I had a fluke or what. Took them 10 days to figure out my boot order was…read moreincorrect. Still charged me the full $95 "computer repair" fee. When I dropped off my computer, I asked for a diagnostic to see what was wrong. After calling multiple times, and getting the response "forward progress has been made" and "we'll call you back before the end of the day" bs, it took a trip to the shop to confirm it. After having my computer for 10 days, it had been "on the table for the last 5 days or so". When I asked what they knew, he spit back everything I had told him when the computer was dropped off. Communication: poor Price: fair for most things. Skill: n/a Time: slowest For all the negatives, they are friendly, and they eventually get around to fixing the issue Mike

I have been using F&S Williams for my HVAC ans Plumbing needs for almost 6 years, never have they…read morefailed me yet. Company is prompt, courtesy, respectful and professional. I would highly recommend F&S Williams to anyone in Lafayette or West Lafayette for there HVAC and Plumbing needs. They offer competitive prices and discounts for parts through there Preventive Maintenance Agreement. I trust them and they have always shown respect to my belongings.

Had a problem with our AC unit not cooling. After a lot of self-troubleshooting, i narrowed it…read moredown to my unit freezing up which usually happens when the refrigerant is low. I called F & S Wiliams at about 4pm and explained what was going on and they saif were going to send someone at night. I told them that wasnt necessary and I got a call from the technician the next morning and he was promptly at my house. Chris showed up and was professional and courteous. I explained him what i knew and what I had tried and he was able to run a few tests and diagnose that the system was freezing up. He explained to me the cost of refrigerant and offered to put that price in writing. I said that it was not necessary because F & S had been a good service for me 9 years ago when another company in town improperly installed my AC unit. Chris charged the system and encouraged questions. He stressed how important customer service is to him and his boss and any questions I had were not interfering with him. After the service was complete, he offered to bill me and I told him if I could use a card or check I could pay right now. He said card or check was acceptable and we settled up right there. It will be 95 degrees tomorrow outside but inside my house it will be a comfortable 68 degrees thanks, in part, to Chris and F & S Williams. I have used them before and if needed, I would not hesitate to use them again.

About a year ago we had a basement sump backup for which we called ServiceMaster Advantage of…read moreLafayette. The minor disaster required the carpet of the built-in basement be replaced. Separate crews were assigned to take out the damaged materials. ServiceMaster sent Eddie Diaz to scope the work and explain what would be done. The crew he sent about a week later, to pull out the damaged carpet, asked for entry and spent a good amount of time on the work. But it seems to be much more than assigned work that occupied their time. When they were done they departed quickly and without checking in to show me what they had done. Within a few weeks of their work, I noticed assorted items of thousands of dollars of value--ammunition, vinyl record albums from the 1960s-70s, military uniform items and insignia, CDs, electronics, and other personal property--missing from my office and the nearby closet, neither of which had any damage. I had happened to inventory many items a few weeks before their work and knew well what I had from inventory and electronic receipts, that the items were definitely gone, and that no other people had any access to the areas whence the items disappeared. I compiled a list of what I realized was missing and filed a statement with the Tippecanoe County Sheriff's office a few weeks later, after checking carefully what was missing. The detective investigated the slickie boys whose names they got from ServiceMaster, but the identified boys claimed they were never at my house, and I had no solid proof they were. In the intervening months a few other items are also missing, having not been noticed among the many items in the office area until recently needed. With highly restricted access to the area, those had to disappear the same time as the other property--no other explanation makes sense. Some lessons: Even if very busy on other activities, observe the laborers closely, frequently, randomly, and fully trust none requiring entry to your premises--especially not any low-skill, part-timers who might be unable to gain more reliable employment. So they cannot lie that they never worked at your location, photograph their government issued facial ID and their vehicle--including the license plate--before allowing them entry. Unless it is untrustworthy, any competent business will be certain to have the supervisor come by that day, when the work is done, to ensure it has been performed suitably and honestly. Other contractors do so. For the money paid, the customer has every right to expect the supervisor sending the laborers to be professional and "close the loop." We have installed a security system in the meantime. The multiple cameras would have captured the boys carrying out their stolen property. I will not call upon this business again.

As part of a pole barn restoration, I needed someone to extract my possessions from the rubble and…read moreget them stored properly. I was impressed by the professionalism and attention to detail shown by Servicemaster Advantage. They met their commitments on time, got everything done that I asked for, and worked around a number of external constraints. I was even more impressed because this was a task somewhat outside their norm, but you would have never known so by how well they completed it.

Thank you, Rob Linder and team! I had an 8:00 appt with a local electrician that cancelled this…read moremorning. I called Rob and asked if he had time to swap out 3 light fixtures in my home and upgrade a light to a light/ceiling fan fixture. I had specifically taken the day off to have this done. Rob called me back immediately and said two people would be over this afternoon. They showed up at 12:30 and installed everything on my list. They were even able to make a flush mount work on a vaulted ceiling with a couple adapters. That was a huge relief because I really liked that fixture. The hourly rate is competitive and the guys were very nice. I'd definitely use them again and refer them to friends. Thank you!! :)

They won't disappoint! We had a new furnace and A/C unit installed. They were very helpful and…read moreknowledgeable while helping me decide what was best for our home. Installation was just a few hours. A supervisor came a few days later to inspect everything and make sure we were happy with our service. They are definitely a full service heating and cooling company. Twice a year maintenance to keep things running smooth. They send photo messages to let me know who we are expecting to be at our house and the time they will arrive. Always timely and courteous! Would recommend them a million times over! Thanks Edwards!

Korschot's installed a furnace humidifier. Work was well done and cost effective. Technician was…read morefriendly and knowledgeable. Work completed timely and with a professional finish. Very happy with the addition of the humidifier. I'm planning on using them for HVAC work in the future

Great experience from start to finish & why we chose Artisan for our projects. Ethan & Evan were…read morefriendly and very helpful to explain things. They did excellent work and we're completely happy with the results. Highly recommended!

I can not say enough good things about the people of Artisan Electric and the quality of work they…read moredo. We recently had lighting installed in our sunroom, the room we most use. It is our favorite lighting project to date. About a month ago, the lights started to flicker. I called on a Friday afternoon to see if someone could come out and take a look. On Monday morning, Chris (the owner) showed up to troubleshoot. Turns out the dimmer was malfunctioning. He replaced the dimmer and explained there would be no charge as it was still under warranty. Our experience with Artisan has outstanding every step of the way- from getting an estimate, to scheduling the project, the workmanship, and the follow up. All who work there know what they are doing and do it well.

The lights on either side of my garage weren't working and Ruben was sent to diagnose the problem…read morefrom Jefferson Electric. Within ten minutes of arrival, he knew what the problem was and although the lights couldn't be repaired, he installed my new lights quickly and efficiently. I'll use Ruben for all of my electrical repair. He is courteous, arrived on time and explained everything I needed to know.