Do not use this company. The pictures that you see on their website are possibly stock photos and in our case were NOT even close to what they delivered. It is false advertising. We payed $1,400 for a non working unit. The inferior product had NOT BEEN CLEANED. They made an Exxon Station seem like the Four Seasons. In addition, they did not work. On delivery, the toxic odor was so bad you could not possibly use it, and we had to hire a professional cleaner to clean the unit and tie open the doors to remove the smell prior to the event. The water in two of the sinks would not work (they would run at full flow and deplete the supply and fill the holding tank). We had to provide sanitary wipes for the guests to use. The fans did not work in 2 of the rooms. The owner was not responsive to our issues and was totally unprofessional. (note: They also seem to be the same company as Restrooms on Wheels www.restrooms-on-wheels.com They use the same apparently stock photos, and the owner, David Schwartz, responded to both email addresses.) read more

Elegant Johns - This stunk so bad on delivery this is as close as I could get for the photo. This is "elegant?" Compare this to the pictures they use. - Local Services Near Me - Chapel Hill, North Carolina

These guys were available in a pinch when another company cancelled on us last minute. We really needed a 2-bathroom trailer for a 75 person backyard wedding. Luis delivered our trailer a few days before the party and was so wonderful and helpful. We had a rocky time figuring out the power supply (for reasons that were not his fault and too tedious to go into), but he was a persistent problem solver and didn't leave until we were up and running. Restrooms were modern, clean, and comfortable. Absolutely worth it, would recommend! read more

Always a great pleasure to work with. Great communication and on time. Love that they always confirm time of drop of and pick up and always fix to make easy access. read more

Think long and hard before doing business with this firm! I reserved a portable bathroom through this firm and was charged a $407.00 deposit. Prior to my scheduled event, Governor Copper forbid any events that exceeded 25 or more people due to Covid-19. I notified Elegant Johns of this directive and that I had to cancel my event. They informed me that I would have a 15 month time period to use their services; however, due to the ongoing pandemic, the time period for holding my event is long past. I tried three different times contacting them regarding my deposit and they would not respond. Finally, I contacted the NC Attorney General's Office and made a written complaint for unfair business practices. Elegant Johns response was they do not refund deposits for any reason. The NC Attorney General's Office suggested that I pursue this through small claims court; however, I live in Southern Pines and Chapel Hill is in Orange County with the courthouse in Hillsborough, NC. I find this review to be the easier thing to do even though I know that I would win the court decision. read more

This is unquestionably the worst company I ever had the misfortune of dealing with. We hired them for an outdoor wedding that unfortunately had a direct collision with Hurricane Mathew. Prior to that, however, Elegant Johns came in and plugged in their portable john (which was very nice), but in the process UNPLUGGED 100% of the lighting that was to be used for the tent wedding. They also accidentally knocked loose the whole house outdoor lighting which was sharing the outlet with the tent lighting. I found that out only after making an emergency service call to the house lighting company. I left one instruction for their Elegant Johns man and said NOT to use that outlet as it was already set up and working (by a company that actually gave a crap). When I called the office, the dispatcher basically told me to 'deal with it' - not their problem, that I should go and find an extra heavy gauge extension cord (2 hours before a huge wedding on a very stormy day). Now I realize the weather made the event in the yard impossible to do, however several vendors were involved (at great expense) and every one of them went above and beyond the call of duty to try and salvage this important day for our family. All of them were out at the house that day pitching in. All except Elegant Johns who messed up ROYALLY in the first place and then left us hanging right when we needed them the most. To top matters off, when they picked up the portable John the following Monday (while everything was still saturated) their driver made an absolute mess, trenching my yard and staining a freshly cleaned driveway with clay. Thanks- You guys are 'great'. No other vendor involved was this thoughtless. Due to a total lack of communication - I tried twice to discuss this with them, with no luck, I decided to put a stop on the credit card charge. Not all of it but 70% as I agreed to the original non refundable deposit of 30%. This is when they really came to life and fought and lied to get their money come hell or high water (literally). Mr Swartz went so far as to tell the credit company I was a gold digger and was only trying to recoup costs because we got wiped out due to the storm. Guess what, Mr. Shwartz, with no help at all from you, were were able to find another venue. EVERY OTHER vendor involved as well as many friends and family helped moved everything (except your idiotic porta potty) to another spot and the wedding came off beautifully. Not as we had planned or hoped but still exceptional nonetheless. Sorry to disappoint you Mr Shwartz, that it wasn't a complete wipe out as you seemingly assumed and enjoyed that it might have been I wish I could give 0 stars however 1 was as little as I could, which is being generous. If any one wants to rent a nice porta potty for an important event, please bear in mind the above sad story. read more

Just used them at my daughters wedding. They were very accommodating (my wife changed the location for the unit 3 times). The delivery person I forget his name was wonderful to deal with. Could not have been more pleased. read more

Used Elegant Johns for an fundraiser BBQ this summer. They were very responsive, answered all of my questions and accurately estimated the number of bathrooms I would need. Good value and great service. Have booked them in October for our huge neighborhood Halloween party. read more