Filled out the "schedule an appointment / contact us" form on their website, never heard from…read moreanyone. Followed up with a message on their voice line, still no contact from PT Revolution.

I have been going to PT REVOLUTION for a long time due to a car accident and a recommendation to…read morehave surgery, and start "pain management". I was and am still seriously opposed to both of those directions.... I had been through different physical therapists and not a lot had happened. I was introduced to a PT named Angie that worked on me at PT Revolution and she opened my eyes to the fact that I could live with my injury if I made my core stronger. However, Awesome Angie lives in another state and I needed constant care. I chose Josh to continue with me! He has methodically pushed forward with me when it didn't seem like I could get better. Although my injury does keep me from doing some things, if I hadn't found Josh I would have a much lesser quality of life and I am thankful. Blanca and Dom are great at helping me get my appointments and insurance lined up and I look forward to going there. If Echo smiles from a distance I don't mind him either. Ha. Thank you PT Revolution.

I went to a balanced life because I had anger issues. My anger issues are gone and have been for…read moreyears. My counselor was able to help me work through my problems and come out a true winner. This was a life changing experience and one I thought was not possible. I am writing this because I know a balanced life is there to help and you should not hesitate to go and better yourself ! It didn't take somebody begging me for my business, they actually cared about another human being !

I would suggest avoiding this place, at all costs. I had been on their waiting list for nearly a…read moreyear. I finally got an appointment, and was in discussion with their CEO Stacey, and she sent me an e-mail cancelling my appointment because I was not comfortable with them recording/ monitoring our session. She said that "being able to use AI to record sessions and populate a note for us allows us to focus on our clients without also trying to ascertain what is appropriate for a note after the session." I in no way wish to have my personal thoughts and feelings recorded by AI or anything else. They also refused to accommodate my disability, which is a violation of the ADA, an actionable legal issue. These people are not empathetic, and have gone full on AI regardless of what their client's needs are. They are unaccommodating, rude, and not empathetic or respectful at all, the opposite of what one needs from a therapist. AVOID!!!

I have used Barton Health Physical Therapy (phone 530-543-5896, 530- 543-5712) in the hospital in…read morethe past for two cases: once for neck pain and once for shoulder/arm pain. But this review is just about my most recent experience with them. I had my doctor's office fax over the referral to them for occupational and physical therapy on Thursday, May 2, 2019 (fax number 530-544-6512) in preparation for a surgery. Not having heard back from Barton, I called them yesterday, Wednesday, May 8 to set up the appointment. Stephanie said they had not received the referral. So I called back my doctor's office again and the person there said she would fax it again. We confirmed she had the correct number, which I got both from Stephanie at Barton and from their website. She also confirmed with me that the fax went through. So I called Barton again around noon yesterday and left a message there to set up my appointment. A day later, today, at 3 PM, no one had called me back. So I called again and spoke to Stephanie again. She said she hadn't received it still, but she could go ahead and set up an appointment and I could just have them fax over the referral (again, for the third time). She then said she would call another of their departments to see if they had received it (even though she had just told me they hadn't). She put me on hold. After waiting, someone with a different voice returned to the phone and said they had not received it. She said it take 5-8 days once a fax comes in to place it in the patient's record. LOL. That is ridiculous. It takes that long after receiving it to put it in the record? What a backwards, messed up organization. At any other medical office, they can either schedule right after they get the fax, or for Stanford Health, it takes 2-3 hours to put it in the computer. So I said to the new woman please transfer me back to Stephanie, who told me she could schedule me, despite their not having the fax. She said ok, but then the same voice appeared on the phone and said she was Stephanie. I was confused, but asked to be scheduled. She said no, and gave me the same explanation as before. So either that was Stephanie the whole time, and she just pretended to transfer me, or that was the new employee who lied about being Stephanie. Bizarre and unprofessional and contradictory. Why would she say she could schedule me with no referral, and then say she couldn't?? This employee or these employees are lunatics and incompetent. I will not be going to the physical therapy there after this experience. Don't they want new patients?? --------- UPDATE: Ironically, about 10 minutes later, as I was writing this Yelp review, a new person, Robin, called me. She was from the Barton Center for Orthopedics and Wellness (https://www.yelp.com/biz/barton-center-for-orthopedics-and-wellness-south-lake-tahoe), a brand-new, state-of-the-art addition to the hospital which wasn't there when I was a patient there last year. This was different from Barton Health Physical Therapy above where the referral was faxed to. Robin said she had received a fax and wanted to schedule me. I am not sure how she got her hands on the referral, since this was a different department of the hospital. I told her about my experience above and said I was angry at Barton. She tried to soothe things over and she said she was from a completely different department, but I said I wanted some time to think about things. She said she would at least scan the referral in so if I called again it would be there. I don't think I am going to Barton now because of how I was treated by Stephanie. It is too bad, since from the pictures on their website (http://www.bartonorthopedicsandwellness.com/ortho-wellness/ortho-wellness-about-us.aspx), the new building looks spectacular and I am sure they would provide good service. Now I must suffer.

I had a stroke after 14 days after a bad car accident at 36, and my Dr gave me a referral for a…read morespeach therapist. At first I was offended thinking that she thought I talked slow ect. Suzanne the "speach therapist" made it awesome changed it to cognitive teaching patience follow through . Yes my conversations get slow or not as smooth because it's my health and big words. Suzanne is so kind and I look forward to every appt! I Learn so much and feel more attuned.

Needed a physical therapist, went on my insurance's portal to find one in-network, called my…read moreinsurance to confirm Emerald Bay PT was in-network, received verbal confirmation from my insurance company. Went to the Dr. and had a referral sent on 6/20/24. Hear NOTHING. On 7/31/24 called to find out what was going on with the referral. Was told the front office staff "had not come in yet" at 2pm on a Wednesday? but, would call me back by the end of the day. Heard NOTHING again. Called back on 8/1/24 and spoke to Tina who told me she was the office manager and didn't call me yesterday because she was busy picking her kids up. Spent about 15 minutes on the phone finding an appointment and providing information. AFTER 15 minutes on the phone and waiting for 2 months I was informed, as an afterthought, that my insurance is not in-network, "but don't worry, you'll only have to cover like 40%". If Tina had done her job in the last 2 months and called the new patient referral and maybe LEAD with the fact that I would not be covered, I could have found another provider instead of suffering through waiting months for relief to only find out I will have to start all over again. When I expressed my frustration to Tina she laughed at me and told me she couldn't figure out why I was upset. When I asked for the owner's information she said "I'm not giving that to you". When I asked for the license number, she made up a bunch of numbers (not a valid license in California) and hung up on me after laughing yet again. It's unfortunate that this practice doesn't care about patients.

Hello, i went to emerald Bay physical therapy 3 times. And they accepted my insurance..(Medicare…read moreand my other) the receptionist said to me each time,there will be no other payments made as you are 100% covered by your insurance. On my first visit, the therapist thru my lower back out so bad,I went the next day to a chiropractor! On my second visit, I asked to begin lifting weights to get my strength back. She gave me 1 pound weights! I was used to lifting around 8 to 10 pound weights..and after 5 minutes my session was over. On my 3rd visit, I drove from north shore for my treatment, (I live on so. Shore) when I arrived I was told that they double booked my appt. And I should come back another time! I never went back!they are a horrible experience and did nothing to help me with my issues! Now they want an additional $87.00 or they will turn me into collection, and ruin my credit. NEVER GO TO THIS BUSINESS! THEY ARE THE WORST RIP OFF I'VE EVER SEEN!!

I am a current client of Dr. Josh and I live, and go to his Office in Tahoe. At about 11 am. I was…read morein Gardnerville on unrelated business yesterday and my back started to act up. I called Dr. Josh at his Gardnerville office and left a voicemail to see if he could get me in at when they open, even though the message told me they did not open until 3pm that day. Dr. Josh called me back a few minutes later and told me he lived a few miles away and he would come in to see me. He was there in a few minutes and adjusted my back, then went back home. This man and his service is 5 star! Thank you Dr. Josh!

Best chiropractor! My whole family has been going to Dr. Josh for years. I don't know what we would…read moredo without him!

Erin and Joel are great and care for ALL their patients, from new born to 4 legged. I'm a very…read moredifficult adjustment and they are patient, understanding and supportive. Erin really helped our elderly dog to be comfortable with her old hips as well. Office staff is friendly and helpful.

It's truly amazing to see how professional they are. Their attention to detail, expertise, and…read morededication to their work is truly commendable. They consistently demonstrate their skills and knowledge in the most impressive way, making it clear that they are truly professionals in every sense of the word. It's a pleasure to go here and be a patient way to go MMC. Also PSA the girls love coffee from next door.. wink wink.

Exceptional Care and Life-Changing Results…read more I can't say enough positive things about Borges Chiropractic. From the moment I walked through the door, I felt welcomed, heard, and genuinely cared for. Dr. Borges is not only highly knowledgeable but also incredibly compassionate--he takes the time to listen, explain the treatment plan clearly, and ensure you're comfortable every step of the way. His holistic approach goes far beyond just cracking a few bones--he's focused on total wellness and getting to the root of the problem. After just a few sessions, I noticed significant relief in areas I had been struggling with for years. My posture, sleep, and even stress levels have improved thanks to his work. The entire staff is professional, kind, and efficient. The office is clean, relaxing, and runs on time--which is rare and appreciated. If you're in pain, or just want to improve your overall well-being, I highly recommend Borges Chiropractic. They truly go above and beyond, and your body will thank you. Nathan Johnstone

Wry fast service. Went in for dot physical. He asked some different questions than usual.read more

Physical therapy for a pretty rough rotator cuff/labrum surgery. The results were professionally…read moremanaged and detailed from Day 1 to 'graduation'. The Optimum team from the front desk to the PTs and assistants, respectfully earned at least 6 stars from this guy , however 5 will suffice without me contacting Yelp to add another star. Truly grateful for the help and care JD

Optimum PT staff are professional, friendly, and knowledgeable. The one-on-one attention you…read morereceive ensures a successful outcome. When released, you walk away with the tools to continue that success. Love this place!