Tammy created several pieces for our corporation's participation in the Austin Pride Parade. I…read morecould not believe how her creations made the crowd respond to us in such a different way! They connected with us-wanting pictures and cheering when we walked their way. Along with her colleague, Forest, they brought more energy than we had ever seen from our presence before. They provided much more visibility to our brand than we could have imagined. We can't wait to see what she plans for us next year!!!

From the owner: Our goal is to offer cutting edge designs - not just balloons on a string. We offer a full range…read moreof designs from centerpieces, dance floors, room decor, sculptures and more. We turn customers into lifelong clients. Outstanding customer service, attention to detail and original designs is why our clients return each year, event after event.

My wife hired Madina for decor of our Son's first birthday. Our experience was nothing short of…read moreamazing, Madina is an artist and her work ethic is something to be admired. My wife gave her some ideas which were just a rough sketch of what she wanted and color schemes, Madina just made it look spectacular. She kept on improving her design till she herself was content on the over all aesthetics, our decor was simply a piece of art. Each part of our decor, the moutnains, the bear, the camp-van, baloons, lights, color scheme, decor pieces and cake stand was done with pure perfection. We cannot recommend her enough, we have been doing kids parties for over 3 years now and till date after dealing with so many decor professionals we can say Madina and her work is exemplary.

Madina and her team went absolutely above and beyond! So kind, on time, super fast, such amazing…read moreattention to detail. The list goes on and on. I will definitely hire Austin Moments Co. again.

Malaika and David did a fantastic job for my party. They were very flexible and responsive when I…read moreneeded to change my plan. Everyone in the party had a great time!

I got a balloon statue from Fiesta Magic for a celebration and it was a HIT!!! They were so…read morecommunicative and asked for pictures and feedback to make it perfect. WOW. amazing work!!!!!

I was looking for 100 balloons for my granddaughter's first birthday party in Kyle, TX... Called…read morethese people 3 times in the early afternoon & got an answering machine each time - finally left a message with my name & phone number. They never returned my call - TERRIBLE CUSTOMER SERVICE. A little hint for you - if you don't intend on returning calls, JUST LEAVE AN OUTGOING MESSAGE & DON'T ASK PEOPLE TO LEAVE A MESSAGE. Would highly NOT RECOMMEND to ANYONE. There's too much competition these days to deal with poor customer service.

Mandy is wonderful and very accommodating to the kids. She is on time and works continuously…read more Thank you for making my grandson party fun!

Mandy was great! She was on time, she was great with the kids and she managed her time wellread more

Overall: We invested a lot of our time searching for Hana, and working with her to carry out our…read moresmall wedding. While we do appreciate her time and all the work she did, we cannot recommend Hana as a wedding coordinator because of her unprofessionalism. Please read below for why. For more questions, please reach out to us: noobebe0710@gmail.com. We hired Hana as our Day-of Coordinator for our wedding with 40 guests on October 5, 2024. We only hired her for Day-of Coordination and not Full Coordination since we were on a budget, and I, the bride, took on most of the planning with the help of my groom. We chose her over fourteen other candidates we thoroughly interviewed, where we spent about an hour for each interview. At the time of interviewing and hiring Hana for the job, she was very enthusiastic and thorough in explaining her role and the additional things she could assist with. Here are her assigned roles from our contract: I reviewed how each role went during the wedding: P for positive on what she did well. Our constructive feedback is below for what could've been done differently. P: She was fun to work with and very easy to reach before the wedding, even during times when she was sick. I was living out of town and the groom was living in Austin while planning, and most of our communication was virtual. She always tried her best to execute the vision we had for our wedding. Timeline management: Ensure the wedding stays on schedule P: On our wedding day, she was punctual and ensured she was the first person at the venue, making sure everything was organized. Rehearsal: Attend and coordinate the wedding rehearsal with the officiant to make sure everyone knows what to do when P: During our Rehearsal Lunch on October 4, 2024, she helped us coordinate our wedding entourage along with the DJ, which was very important to us since we wanted our plans to be executed smoothly. Venue walkthrough: Oversee the final walk-through of the venue P: She attended the venue walkthrough on September 19, 2024 and met with our photographer. Decorations: Ensure all decorative items are in place P: She did well when directing the setup for the wedding ceremony. She also assisted other vendors with logistics, whether it involved decorating or setting up for the reception. Vendors: Manage vendors when they arrive and confirm their setup locations and arrival times Ceremony: Line up everyone for the ceremony and cue the officiant and musicians for key moments P: She was able to tell us our officiant was late and she tried her best to contact him. He arrived on time. Reception: Coordinate the couple's entrance into the reception Cleanup: Oversee the breakdown and cleanup of the venue P: She made sure the venue was clean as the wedding concluded. She helped direct what happened with the wedding decorations during the cleanup afterward. Our decorations went to different cars. Even if some of our family members didn't give her the keys, she carried decorations to the cars. She tried her best to make sure the decorations went to the correct car. Communication: Keep everyone involved informed so the day runs smoothly Areas for improvement: For example, she could have contacted our other vendors such as our wedding cake vendor and DJ during the wedding planning process to ensure better synchronization on the wedding day. We understand that we only hired her for Day-of Coordination and not the full service, but we hired her believing that she would still assist with "some part" of the planning. It was very important to us that she proactively contacted our vendors so we wouldn't have to worry about the logistics. We also wish she had given clearer instructions to the vendors about our specific requests and expectations. Although my husband and I also discussed our expectations with her, it should've been written into the contract. Unfortunately, it didn't feel like she made much effort to contact them in advance. While we provided the vendor's contacts the day we hired her--almost two months before the wedding--there was no evidence that she reached out to them in a timely or consistent manner. This lack of communication became evident when our DJ made a few mistakes during the latter part of the wedding ceremony and parts of the reception. While we know this isn't entirely Hana's fault, we strongly believe that better coordination with the DJ could have prevented these mishaps.We also should've advocated having a meeting with Hana and DJ a week before the wedding to go over the final timeline since DJ Abner had a big role in the timeline. After the wedding, we tried reaching out to Hana for clarifications and feedback. We called, texted, and emailed her multiple times to set up a simple discussion, but she didn't respond promptly--or at all--for several weeks. When she eventually did respond, her email was not apologetic, nor did she acknowledge any responsibility for the mistakes or mishaps.

Hana is AMAZING at what she does! She took all my ideas and turned it into something more than i…read morecould've imagined for my baby shower. She went above and beyond and out of her way to help find special additions to make the event that much more special. Her personality and professionalism is the best in the business. We will be using Events with Hana for future event planning. Thank you so much for helping my family build memories we can look back on forever.