Working with Cornerstone was the worst experience I've ever had with a physical therapy facility…read more When i arrived the receptionist told me I had to pay $100 and didn't know why. I'd forgotten my iPhone at home so she told me to go home and call my insurance company and I could cancel for that day - no problem. The next month they charged me $50 for leaving and not paying the $100. For 4 months I called their billing dept. and never received a call back. The intake people, Brenda and Phoebe, were very nice and listened to my story but said they had no authority to cancel the payment. Then I'm told the owner, Seth, heard my explanation and said I owed him $50. He would not talk with me neither would Stephanie, head of billing. I also learned they charge $165 or so for an evaluation and it's out of pocket with no insurance accepted. Strange policies at this place.

Management could be better. Physical therapists are good. Overall have had better experiences at…read moreCarolina Spine.

They will let you suffer. They will tell you to go to ER EVEN when you can't sit. They know I…read morecan't do anything. Currently, it's two more months b4 any of it help. I am miserable. My sciatica is going to right leg too. I don't know what to do. It's so bad now I can't even do anything except have tears for hours. I'm drinking. I don't drink. But they have me two months away. I can not stand what is happening. So, they will let you suffer for. Months. I scream often. I am flucting miserable. I don't want opiates. L I. Just want to not hurt so bad.

After my first ambulance ride to the Mission ER, I was told to consult with an orthopedic surgeon…read moreregarding my broken ankle. It was the day after Christmas and everyone's schedule seem to be pretty full. There were plenty of wheelchairs available out front of this "walk-in" orthopedic care center. I was wheeled into a fairly busy waiting room and was greeted with a pleasant smile. Cherie brought me back 45 minutes later, which I didn't feel was too long due to the number of people already waiting before me. The attending physician Ryan was able to consult my x-rays from Mission and explained to me where the fracture occurred, and how long I would need to remain in the hard boot. I scheduled my follow up appointment two weeks later with him. Considering the circumstances and the holidays, I felt this walk-in clinic did its job very well.

The besr physical therapy I've had in years in the Ashevills area. They are manual PTs and…read moreexcellent. No time was spent in doing exercises while they count when one could simply do exercises at home. I'm extremely impressed by their expertise, friendliness, and results.

Therapists/medical staff are great, but billing is very shady and/or incompetent. Stuck me with an…read moreunexpected bill of nearly $500. I reached out to Compass a few months ago after getting a referral from my doctor to help with some back pain issues. When I reached out to them, I let them know that a previous PT office I was referred to had initially told me Aetna would cover everything and I'd just be responsible for a $50 copay. The other physical therapist office let me know prior to my first appointment however that after running my insurance, my cost per appointment would be significantly higher and suggested I cancel and find somewhere Aetna would cover. Soon after, I reached out to Compass, let them know about this entire situation over email, and got confirmation that my copay would only be $50. I scheduled my first appointment and three subsequent ones - paying $50 each time. A couple of weeks later I get a call from the staff who runs insurance/billing letting me know there was some miscommunication or mistake and Aetna would not in fact be covering my previous appointments and the amount owed would be substantially higher. I told them I'd like to cancel all future appointments then, given that it was way more expensive. I then got a call from the therapist I worked with (Eric, who was great) asking why I had missed my last appointment. I guess the billing staff I talked to didn't actually delete my appointments in their calendar. He said he'd look into it and see what's going on. A few weeks later, I get a surprise bill in the mail for $490 for the 4 appointments I had. A call with Compass confirmed that yes, I do owe them the full amount. I was told it would be $50 per appointment when I scheduled the appointments (and was encouraged to schedule in advance to make sure I got a spot in their schedule) then was slapped with a bill of roughly $172.50 per appointment. I guess I could only recommend this place if you're 100% sure your insurance will cover it, but even then you better get it in writing or they'll probably try and screw you over like they did to me. In a situation like this, I'd expect the practice to waive the cost as it was their fault in not doing their due diligence or communicating the cost at the time of the appointments being scheduled.

I am grateful to the amazing team at Carolina Ortho. They demonstrate impressive and collaborative…read moreteamwork with one another which only enhances the already top notch care they provide their clients. When I walk in for an appointment I am greeted by each team member - by name! They care about the work they do and their clients. And it shows. Special shout out to Tyler who's warmth and humor make each session as enjoyable as possible - considering the important and sometimes uncomfortable work being done.

I am so thankful for the staff at Carolina Orthopedic. Jason & Tyler worked with me after cervical…read moresurgery & I appreciate the quality of their care, their kindness & patience with me. Thank you Ken for your help and I can't forget Kelly, ever so quiet yet always smiling & doing a great job. I would recommend any of the staff at Carolina Orthopedic Rehab, there is a wealth of knowledge, care & kindness there.

Dr Myers is not only very good at what he does, he also cares for you after you've left his…read morepractice! We recently moved back home and I reached out to him to help me find another ART Trained Chiropractor and he responded promptly with an excellent recommendation. His commitment to helping his patients get well is commendable. His receptionist Crystal always did her best to fit me in even when I didn't have an appointment, and she was always genuinely concerned and attentive. They are the reason why I have my chronic pain in check.

I highly recommend Magic Hands Myers. I've been going to them for a couple of weeks due to a…read moreshoulder injury and he's worked wonders. His knowledge of treating athletes is unparalleled. I appreciate his attention to detail and holistic approach. You can tell he genuinely cares about fixing injuries and preventing them from recurring. Best ART chiropractor I've ever been to. He, and his staff, make the whole experience pleasurable and fun while educating you along the way.

I called this office 4 times after my first visit, bacause I had no relief from my pain. I never…read morereceived a return phone calls in regards to my problem in almost a week. The third time I called I got Chris on the phone who told me they had a note to call me back. I told her about my problem and she said she would discuss it with the doctor and he would give me a call. That was on Friday. Today at 1:30 I called them again! Because I had still have not received a return phone call from their office after 4 phone calls to their office. They took no responsibility for their lack of concern and action and where horrible on the phone to me. I wouldn't send my worst enemy to these people. Very uncaring, unapologetic and not willing to take any responsibility for their lack of action.

Just an incredible doctor and an amazing staff. Do not hesitate to make an Appointment.read more

They provided excellent care of my father after a hospitalization. Wonderful, caring and competent…read morestaff who went the extra mile to help him recover. The team of RN, PT/OT, Nutritionist and Case MgT were thorough in his rehab plans.

Dr L very thorough and friendly…read more Front office staff is on the ball...quiet waiting room no phones is welcomed!!! Dr l made me feel comfortable with upcoming options for surgery or to start...injections

I just walked out of an appointment here at MP, as the result of a terrible experience with the…read morewoman at the front desk. She was rude and horrible! It was my first visit here, but it was my last! Fire this lady!!!! David Ball 843.816.5023