So Glad that I made the decision to downsize to Montecito to be close to work and save on my…read moremonthly budget. The apartment is older and charming. The staff is excellent, maintenance is super responsive. The location is a dream in proximity to my work. I have my own washer and dryer and appreciate the upgraded unit that accommodates it. The pools are really pretty in the summer. I also live in strictly non smoking building and appreciate that very much. If you are looking for a nice quiet established place to call home I recommend Montecito.

Montecito is a beautiful place to live & definitely is NOT a mass of apartment buildings with…read moreparking lots sitting on a busy street. Montecito is special in many ways: 1) Fantastic location- tucked between a beautiful established N hills neighborhood and a 3-5 minute access to Wake Forest or Six Forks Rd (shopping everywhere) and I-440 beltway. 2) Beautiful grounds - quiet and surrounded by nature with rolling hills and green lawns, giant pine and hardwood trees everywhere, and crepe myrtle trees blossoming about. 3) Spacious, fabulous and pristine -newly renovated with all new, modern everything! large rooms & unique features (built in bookshelves, archways, etc) , lots of storage including walk-in closets 4) Style & price options: Two story townhomes, unique quadraplexes with private balconies, classic multiple units with connected walkways & private balconies; convenient parking - all accessible via winding walkways with white railings or wooden stairways. 5) Amenities: every apt overlooks nature and one of 3 pools (10' deep), has access to a beautiful clubhouse, fitness gym, and three laundry facilities (centrally located for units not yet upgraded with washer-dryers connections). Several building are designated "completely" smoke free! 6) Terrific staff: No AI bots here- just real people with good vibes & dedicated to helping you find the best fit for you. Miss Janet makes the selection, application, and move-in process so easy! And maintenance staff zip quietly about on golf carts all day- managing concerns. Non urgent requests can be submitted online- so you can know who is coming when, get progress updates, and even rate the job! Beautiful Montecito is one of the best kept secrets of Midtown! Unique buildings, balconies with a view and more! Come see for yourself.

A quick update: After calling multiple times Friday to…read morediscuss the pressing issues I listed previously, my calls were continuously rejected. (allowed to ring for shorter and longer times, then rejecting immediately, no voicemail box, etc) but when they finally responded to my google review in the public's eye, they made sure to mention that I can contact them anytime to discuss the matter. Sure. They have also chosen to stand by the void lease with my forged signature when finally emailing me back. A lease with a forged signature is not enforceable, therefore ( by law ) it is not legitimate and enforcing it violates multiple basic NC laws. But they "must follow the guidelines" ( whose guidelines? ones that they can make up on the spot? Ones not adhearing to NC business laws? who knows. ) I am a human being. I have only insisted on basic human rights, after I survived what happened. Because this threatened my life. I lived there, it was my home, too. Everything I've ever owned and carried through life is still inside that apartment. I have to keep insisting that I did not deserve to have everything taken away from me, simply because my ex wanted to move new people in to replace me. When they'd rather let their tenants get thrown onto the street due to the actions of an abusive spouse than do the right thing, they should not be allowed to manage and control anyone's housing. -- Steer clear of this place, management will not take action against illegal activity from tenants. My abusive spouse forged my signature to terminate my status on the lease when I lived here, effectively leaving me homeless while dealing with a chronic illness that I was made to miss treatments for. Management did nothing when made aware. Since my ex got away with forging my signature and was able to move more people in and out, me being off the lease also allowed the use of threats any time I said I was coming back to get my belongings-- including my own pets. My ex is also still evading divorce service after all this time while protected by management here. I had talked to the people in the management about everything, where they seemed sympathetic. They then went radio silent any other time I tried reaching out for help on returning. Since someone forging a signature to move others in and out is blatantly illegal, there is no reason for them to avoid a tenant breaking the law to such a degree. I had done everything expected of me, filed police reports locally, and the detective assigned just never responded to me either. No help from any sides, so now i just have to pray that im able to afford the right lawyer. There are plenty of other places to rent around this beautiful area, there is no reason to trust the staff here when a place of living should be protected for your safety. I didnt think I would survive having a home taken away from me, and people who could've done something chose to do nothing. The opposite of nothing, actively letting someone break the law and continuously renewing their lease.

Ive been here 9 years. It is a great place to live. The 9ffice is always available and maintenance…read moreis prompt and qualified. I have an unreported apartment and cannot afford the increase in rent. But I love it here!

Great location, nice apartments. Office staff very helpful and available…read more Neighborhood great for walking around, Harris Teeter grocery store next door.

have been a resident at Midtown Green since 02/14/2020…read more I've been borrowing my mom's car since then, which is registered in NY. The car hasn't been back in 2 years to be inspected so I don't have an up to date registration. I have an official letter/form from the NY Dept. of Motor Vehicles saying that they are aware and I have an exception. I left my car for almost 2 weeks in the same spot to ATTEND MY FATHER'S FUNERAL (which was 5 days ago) and my car was fine. I had been in town 24 hours and my car was towed, for my apartment lot, with my park placard on it. I explained the situation to Unlimited Towing and they just want their money and said I was parked on private property (which is weird since it's essentially my drive way) I called Midtown Green's leasing office and their Community Manager wouldn't even get on the phone with me. They said I needed to take it up with Unlimited Towing and that they would not reimbursement the $240 it will take for me to get my car back and that they had nothing to do with it I would have to talk t unlimited recovery. Someone called a towing company to have me towed so I called my NEW apartment complex, Park Central (shout out to Hannah for being the absolute best) who gave me the number for Kane public safety. I also explained to her the situation and she said i would be put on a list so that I would never be towed from their deck. I called Kane Public Safety and they said that all they do is patrol the deck and that they don't know who is supposed to be there and who isn't AND that they definitely are not looking at expired tags. I was told that SOMEONE in my LEASING OFFICE had to call and request Unlimited Towing to come get my car. I would give this apartment complex a 0 if I could solely for this situation alone. Pay the extra money and move to Park Central.

I'm quite impressed by this apartment community! Beautiful location, can't beat amenities, great…read moresocial events, and friendly staff that seem to care quite a bit about making this place warm and welcoming. With so many reasons to love Marshall apartments, it's hard to pick a favorite-- so I'll list a few of the reasons this place deserves my 5 stars: - privacy and view from my apartment (as pictured). It feels so serene and calming to look out at the greenway - but it's not just all about nature! less than 10 minute walk to the mall - weekly free brunch - pristine gym AND fitness studio, where they host yoga classes every Monday! - oh, and there's a massage studio. And a Fitbit monthly challenge-- the person with the most steps wins a free massage

This place started out alright but quickly became too big for its britches. The staff are rather…read morecantankerous and management will be sure to nickel and dime you when you move out. Many of the residents are also jerks; not of the ilk you would expect for the prices and the "luxury" building. In fact, Marshall Park really feels like living in a "luxury" frat house. The common areas are already in disrepair. They were made to look nice upon construction but were composed off low-grade materials that haven't stood the test of a couple months. For example, 4 of the 6 pockets on the pool table have fallen out - how does that happen? The parking garage is kind of a pain in the rear-end. Also, during our stay here, idiot tenants pulled the fire alarm twice - once at 4 in the morning! I would avoid this place. There are much better apartments in Raleigh.

Hands down this is the worst apartment with the worst management I've ever experienced. to start it…read moreoff calling this place "luxury" is laughable, cheap materials and even cheaper construction leave a lot to be desired. Our AC has gone out 8 separate times since we moved in. The outdoor grill area is infested with cockroaches which have also invaded our building. They rarely complete a job the first time and leave you hanging for days if not weeks waiting for them to finish. The carpet in our unit is original to the building and is literally unraveling, when we vacuum its 10% dirt and 90% carpet fiber in the bag, its literally unraveling at the seams, but the arrogant punk they have as a manager claims it couldn't possibly be the low grade 10 year old carpet that's the issue. Which brings me to the utter incompetence of the staff. We were not ready to move due to the early COVID pandemic so we looked at doing a short extension to wait it out. Well after clearly(and in writing) stating that we wanted to only do 6 months they sent us a 12 month lease and it took threatening to turn them over to the AG's office to make it right. On top of that they wanted me to sign an NDA and ban me from writing a review, which I refused to do. So they countered with an NDA only covering the rent concession they offered to keep us from going to the AG but guess what, they never sent me the NDA so I didn't sign one. The current property manager is as arrogant as he is incompetent and I think that's evident by the fact that the building I am now in is almost empty. Do yourself a favor and look elsewhere. Let's see if the VP chews him out this time and he'll call us to get the review taken down again. It's going to take a whole lot more than fixing their screw-ups for that to happen.

We toured the apartment complex as we are looking for a place to live. The location is really nice,…read moreand I love the feel of being a part of a community area like they are. The apartments are your median level apartments. Nothing special, not luxury, but they are... average, and the pricing reflects that. The tour guide was knowledgeable about the company, but she was filling in from out of state, so she wasn't 100% up to date on all of the ins and outs of that specific apartment complex, but was more than knowledgeable about the company themselves. Their package system is not very good. Our tour was delayed by about 30 minutes because our tour guide was the only one there, and she couldn't lock the door, because a delivery driver was dropping off packages.

WARNING TO ANYONE IN RALEIGH SIGNING AT 511 Faye. BUYER BEWARE…read more When greystar managed this property, everything was fantastic. The property was well maintained and the staff made it worth the extra money. Now this property is being run by people with zero management skills. Issue #1) 2 of our three elevators have been down for TWO AND A HALF MONTHS. This leaves us with only ONE working elevator for a 23 story building. It only gets worse from here. Issue #2) We were supposed to have a fire drill that they first said we all needed to evacuate for. Then, 1-hour before pulling the alarm, they told us we could stay in our unit during the drill. However they neglected to tell us (until AFTER the drill) that the fire inspectors are ENTERING OUR UNIT! No one told us this until after they already did their inspections. This led to some of my friends being walked in on while they were not-decent. But oh my it gets worse. Issue #3) Today the THIRD ELEVATOR WENT DOWN from approximately 9am-1pm. This is against all ADA guidelines and left us without access to or from our apartments unless we were healthy enough to walk up 23 flights of stairs. When I went down to the office at 12pm on a Tuesday to talk about this.... they left. Yes they straight up didn't want to deal with complaints, so they left. I went to the corporate building for DRP and was told they they have no idea where they went and were scrambling to figure it out. Keep in mind, this place is PRICEY! $1700/month for a studio DEMANDS better service for the residents. And to top it all off, no apology or actions were taken to address the complaints. Zero monetary compensation was provided for this mess. DO NOT SIGN HERE! Spend your money elsewhere

I absolutely loved living at 511 Faye! This was my first studio apartment and I am so glad that I…read morechose to make 511 my home. Firstly, the views are best in town. The location gets no better than Fayetteville and Wilmington st. The leasing staff is the best in town! I was in touch more frequently with Valerie and Antonie and they are kind, professional and are always sure to assist with resident needs swiftly. The community events were super creative and there were always events scheduled throughout the entire month. I also love how the pets receive the own recognitions every month and a jar of treats to grab from at the front desk. 511 Faye has a signature scent throughout the building (mainly in the leasing area) and omg, I loved it! Regarding my studio apartment, literally my dream come true. It was upgraded, no cracks, holes, or anything else that you can think of. When I cooked, the smell did not stay in my apartment for long even with the building not having windows that opened. Honestly, now that I look back on it, I am so glad that the windows didn't open because I NEVER had to worry about those NC insects/bugs getting into my place during the summer (I'm terrified of bugs). I could brag about 511 Faye, the views, the location, the community, the staff, the apartments themselves, all day. If/when I move back to the RDU area, I will be sure to consider this residential community again. :)

I'm a current resident and I'm about to leave I wish to remain anonymous. I urge anyone looking to…read morelease from Hawthorne Apartments and Trellis Pointe to at least think twice before signing anything. The manager is basically non existent corporate shill who gives apologies written by ChatGPT, the front desk and maintenance is all around useless. Even going to them with simple problems gets nothing done and gaslight you into thinking you're the problem. I'm currently in a wall of sound with noise machines running 24/7 due to an annoying neighbor that is either fighting all the time or running their bathroom fan non stop to no end. Ear Plugs and Noise Machine for the amount of money they want you to pay for a building almost thirty years old is beyond ridiculous. I would like else where or maybe your have better luck then me I really wish you will just think about it before you sign.

I was a former resident having left due to the excessive noise from a neighbor during "quiet…read morehours". Over the past few months and my final weeks, there has been a persistent problem with noise coming from the neighboring apartment. Despite my attempts to address this directly with the neighbors and the management, the situation did not improved. The noise, particularly during late hours, was disruptive and affects my ability to sleep and maintain and enjoy whatever peace there was in my home. What was the point in signing a lease that told you of "quiet hours" that remind all tenants of the importance of adhering to quiet hours and maintaining a respectful living environment, when no one followed it then when you complain your the problem and the staff and management do little to nothing to address the situation and make you feel as though they couldn't care less as long as you pay your rent and keep your mouth shut. Once you become a "problem" Maintenance fixes nothing! They never answer the phones or in the office, they ignore your calls if you have to leave a message during business hours this has happened multiple times to me and several people i know that live there still and had once lived there. My experience started off good i will say, living there was very nice at first the buildings was clean and most of the other residents very nice and friendly. However a noticeable decline in the quality of service provided by the building's staff also this issue is not only distressing. The mounting garbage in the breezeway due to a new trash picking service drew a number of roach infestation which poses health risks. I had taken measures to manage the situation at least in my apartment, including maintaining cleanliness and using over-the-counter remedies, but these efforts did not resolved the problem. there was never a professional pest control service to address the infestation and ensure that such issues are thoroughly managed in the future. Requests for maintenance and repair work are often met with delays or incomplete resolutions or they don't show at all. Additionally, the staff's communication and responsiveness to tenant concerns most of whom had been lacking even before i moved in. This has led to an increasing level of frustration and inconvenience. The building's owner has been inattentive to critical issues affecting the tenants. There have been multiple instances where important matters, such as repairs and general upkeep, have been either delayed or ignored. The lack of proactive management and oversight has significantly impacted the quality of living within the building. Even if you urge them to address this negligence by ensuring that the owner takes a more active role in overseeing property management and addressing tenant concerns promptly i doubt anything will happen. All in All I would not recommend living there. Very few amenities. Completely overpriced. Everything is 20 plus years old, despite "newer models" available or not. There are brand new apartments everywhere for way less then these outdated apartments.