Terrible experience. They forgot to measure the dining room when measuring the main floor so dining room window treatments did not arrive with the rest. Valance over bathroom was installed with the incorrect color. Installation guy walked off the job and kitchen nook window treatments fell out of the window within 10 days of installation. lastly price was higher than comparable companies especially considering that I had to pay for dining room after the initial install. read more

Elevated Views - Roller Shade after falling out of the bracket within 10 days of installation. - Shades & Blinds Near Me - Colorado Springs, Colorado

Matt, Susan, and Micah all did a very good job with our quote, competitive pricing, and installation. They normally answered the phone and responded promptly to emails or text messages for further information. I would highly recommend this company. read more

Disappointed that our blinds were not installed prior to our move in date, as promised by Campbell Homes. Matt was outstanding at completing the installation. read more

Elevated Views was fantastic to work with last November. I placed my order through Costco and received an immediate call to measure the windows. They built the shutters right in my house, cleaned up the mess and installed them with no issues. The price was great, I received a large credit from Costco (Shop Card) and have beautiful new shutters! read more

Went out of their way to help us in getting repairs done on an 11-yr old cordless cellular Graber blind (5' x 7') that we had purchased from the previous owners when it was Made in the Shade. VERY helpful in contacting Graber, setting up the repair order, and supplying a box for shipping. We had to pay postage for sending it to Graber, but then Graber repaired it free of charge and paid to mail it back to us. (It helped that we had kept our original receipt/invoice... and probably also that we had outfitted all the windows in the entire house with their products??) Anyway, tho E.V. couldn't do the repairs, they facilitated kindly and were very friendly & accommodating. read more

This is a great company to work with - they do quality work, are friendly and responsive, and make sure the job is done right! Highly recommend! read more

***This review was submitted to Elevated Views before posting publicly. They never responded.*** Slightly more than one year ago, we purchased Graber window treatments through Costco. The "qualified service provider" used by Costco at that time (and maybe still) was Elevated Views. Scott, from Elevated Views, brought books of sample swatches over to our home. The process of selecting our preferred options was effortless. After a period of time, our shades were delivered and installed. They looked beautiful. We ordered blackout shades for our bedroom and light filtering shades for our kid's room and guest bedroom. Within a few months the shades in the kid's room and the master bedroom were badly frayed despite very little use. Immediately I contacted Elevated Views. They came out and assessed the situation and determined to replace the original shades. The second set of shades were installed with a bit of tape applied to the roll bar in order to ensure that the shades didn't shift side to side while in use. This "telescoping" process was thought to cause the fraying. We were relieved to have the matter efficiently resolved. Unfortunately, within the next few months the fraying had begun again. We contacted Elevated Views. We called and emailed. And emailed again. And again. Finally, one month later, Nathan (Account Executive with Elevated Views) replied, stating that he had been waiting to hear back from the manufacturer (Graber) and "ended up having to start over on my request to them". He offered, "They [Graber] were looking at solutions for the recurring issue and think that it might help to change the lift system, I know you currently have a cordless system for the shades; however they were thinking that if we switched them to a continuous loop corded option the clutch mechanism on the lift guides the material in better and doesn't allow it to move side to side as much which may prevent further fraying. They [Graber] said they could offer a one time switch over to the other lift system so that it falls under the warranty at no cost to you". Unfortunately with young children in the house, the continuous loop corded option didn't seem like the safest choice. So, we asked if we could pay an additional fee to have the blinds motorized hoping that change in lift system might also serve to remedy the problem. But, Nathan didn't initially reply to our inquiry. So we asked again via email. And two weeks later Nathan replies, "I actually assigned one of our designers Scott to reach out and do the quote for you". Nearly six weeks have passed since our initial contact to Elevated Views about the recurring fraying of the shades. Scott was more communicative. When I periodically checked in with Scott via text, he would update me on his correspondence with Graber. Three weeks later he texted, "Spoke to my Graber rep over the weekend and she has directed your situation to the head of customer service at Graber. Not sure if you've gotten a call from them yet but you should be expecting one soon". Three weeks later after no word from Graber I reach out to Scott again to which Scott replies, "I thought they would have contacted you directly by now. We have a meeting with our new Graber rep later this morning so I will follow up with her on that". Four days later, I receive a voice message from Nathan (Account Executive with Elevated Views) inviting me to schedule a trimming of the frayed shades and possibly a leveling. So, I reach out to Scott asking, "Is this the solution being offered by Elevated Views"? To which Scott replies, "Actually that's what Graber is saying needs to be done at this point as they've already replaced them before and believe that leaving them should fix the problem. If that doesn't then will execute another plan". So, it's been three months and finally Elevated Views presents a solution and their solution is to leave the shades and simply trim the fray and level the rods. Suggesting that the fraying is attributable to poor leveling also suggests that the shades were improperly installed (that they weren't level at installation) the first time and the second time despite the fact that Elevated Views installs shades all day every day. I'm at my whits end. I've been extremely patient and even offered to pay a fee to upgrade to the motorized lift option. Throughout this process, Elevated Views has acted painfully slow and with extremely delayed communication. I am extraordinarily disappointed in the poor quality of the product and the apathetic approach of the Elevated Views staff. We've been Costco members for decades and this experience with Elevated Views has proven to be the worst purchase we've ever made. A very costly mistake. read more

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A wonderful place. I have been here since October 08, 2021. I credit my overall improvement to the owners and staff. They are on call 24hrs a day. Always trying to improve facilities for their patients. Recently added flowers, bird feeders. We now have quail, dove, hummingbirds visiting us each day. I have truly been blessed to find this home. The rooms are spotless, and the food is great, especially that cooked on the grill. read more

Was happy a friend referred them to me. We got what we wanted and they delivered on time. Communicated with me during the wait for the materials and it was installed with 5 weeks of ordering. Customized to each of our windows was a significant investment for us but well worth it read more

Over the years, we have relied on Costco partners to provide excellent customer service and quality products. Not so with Elevated Views reading from other comments seems this company mistreats Costco customers. Our 4 blinds were installed on January 20th. The app never worked and we weren't provided chargers so our automated blinds cannot operate now leaving our home vulnerable. The company has made half a dozen appointments, each requiring us to miss work and be available to Elevated installer/engineer. The last appointment the Elevated warehouse scheduled to take place two days ago, the rep didn't show and there were no courtesy update from Elevated warehouse. In fact, Elevated transferred our blinds issue to a new warehouse team without any transition info so Elevated is once again investigating rather than acting to resolve our blinds issues. We've escalated with Costco e-Commerce, Costco.com and Costco Special Order Requests management for options. Disappointed with the product and (going on 5 months) of extremely poor, discourteous customer service. [Side note we placed a larger order of 16 Kirsch blinds for another home through Home Depot. All 16 blinds were installed in one day and the Kirsch app works beautifully. I've had to close blinds using the app while onboarding on a flight. So we have experience with good window products and service.] read more

Rude, unprofessional, not willing to work with home owners. When one of their representatives visited and was unprofessional they denied the poor conduct. Need to look inside their own shop and take feedback. Go elsewhere. read more

Building a new home can be intimidating enough but then add to that all of the "extras" that come from things you might take for granted-like window treatments. And in a home with very uniquely shaped (and located) windows, treatments are something that need special consideration. For a perfect fit, look no further than Elevated Views! This is a family owned company that stands behind its products and installation! We had them come out and install blinds that fit into instead of outside of our window sills. When the blinds didn't satisfy the installer's ideal, the owner came out, reordered certain materials and made it right no questions asked. So pleased with the outcome and the attention to detail. Customer service at it's best! read more

Elevated Views is hands down the best blinds company! The service was fantastic and I adore my new blinds!! Great team work and atmosphere! I am in real estate and recommend their company to all my clients! Thank you and well done! read more

If you are looking for beautiful shades or blinds for your home look no further. I can't say enough good things about this company and their products. Katie came and showed me options and helped me to choose the perfect shades for each room. The men who came to install them were very polite and professional. They were on time, and they took their shoes off upon entering my home. I didn't even have to ask them to do this, they just did it! They made sure everything was installed and working perfectly. They showed me how to move the shade up and down and instructed me on how to clean them. They cleaned up after themselves and even hauled away my ugly blinds that were being replaced. The product itself was even better than expected. They are beautiful, light weight, and super easy to work with. There are no strings and are out of reach of the kids. The biggest surprise is how nicely they tuck away above the window. When all the way up, they are hardly noticeable and do not block any of the light that I like to have coming in during the day. I could not be happier. Thank you Elevated Views for being so incredible. read more

The team were very professional, courteous, and precise. All measurements were made with accuracy, installation was precise and timely, wide section to choose from, and you cannot beat the very affordable price. I recommend Elevated Views to anyone interested on buying blinds. Thank you for making my home look vibrant again. read more