if I could give zero stars on the food I sure would. The food here is expensive for the food you…read moreget. pull pork is suppose to be stringy not big chunks of meat on nachos. also the cheese on it was about the size of a quarter ask for more they want to charge a arm and a leg. The manager was no help asked for a little more cheese and wanted to charge. made them throw away whole thing. make sure to eat before coming here. I'm sure this place could do a lot better food wise. MAKE SURE TO EAT BEFORE ORDERING FOOD AT THIS PLACE. DONT SAY I DIDNT WARN YOU.

came 2 hours to bring our kid, we get there and there's one person working at the desk and says the…read moreinternet is down and has been since 11 making us unable to pay to do anything.. we had come at 3 so it had been down for 4 hours. the building next to it that's connected said their internet was working just fine. the attitude of the employee was awful, i initially asked what the prices were she did a rude point to the screen above with the prices. i find it weird to have poor attitude when you're being paid to do nothing since you can't even allow people to do anything there.

This place is amazing! It's so inclusive and awesome families come here. My only complaint bc I…read morehave a sensory disorder is the air freshener smell. But it's just so good I'm not knocking any stars.

Had a great time on a Friday morning. Staff members were very friendly and checked us in promptly…read more I observed staff members going around and cleaning mats and equipment. Conveniently located and ample parking available. Would go to again.

So much room for activities. I've wanted to do a trampoline park for a while but I wasn't sure they…read morewere made for adults. While you will probably have more fun as smaller human big kids can still have fun here too. The check in process was a bit slow and it seemed like a lot of people were standing around but it was quick once we got to the register. I recommend reservations before hand to reduce waiting time. 90 minutes is also just the correct amount of time to fully exhaust yourself.

It's a total Bounce Pad. It's good for the Kids. The only problem I had was that they book to many…read moreparties back to back. The older folks don't have time to Digress, before leaving. They just put you out and tell you that they have another Party. So you have to go. Our Host was Tomorrow(her name), she was Very Nice .

We have been going for many years n have spent a lot of money there. My last experience was just…read moreawful!!! The waiver didn't work I was kicked out three times n I asked for help to no avail. The little girl was rude n acted like she couldn't be bothered. Rude Rude Rude!!!! I was so frustrated we ended up going to Urban and had a much better experience. They were very helpful n appreciated our business. I don't understand why a waiver has to expire and put your customers through so much trouble. It was easier to use waiver system at Urban.

Check the Facebook page for the week's open play hours before you come. If the door is locked when…read moreyou arrive, knock! Because there were special needs kids present, the door was kept locked most of our visit to prevent a child running off. Safety first! They had a sign offering drop off, but it stated they are not a licensed daycare. So if you need to run an errand without your kids, they would certainly have fun here! There was a summer camp program going on while we were there. The child with the highest level of needs had someone following him the entire time. We came to Lake Charles from out of town and needed to waste time in the middle of July with three small kids. Air conditioning is a requirement this time of year. I had heard of the New Orleans location and was familiar with the concept, so when I saw this listed with "things to do with kids in Lake Charles," we decided to give it a try. I could not recommend a better place to waste the day if you have little ones. I never could have imagined how much fun my kids were going to have. I had an amazing time as did my adult cousins who were with us for this trip. We just all had such a wonderful time. There is a short zip-line, definitely a favorite of my 3 & 4 year olds. Behind the zip-line structure were multiple kitchen/diner/grocery related toys, a grocery cart, etc. There was a huge metal frame in the center of the room with just about every type of swing you could imagine. The swings included: a gymnastic vault swing, a cloth swing, a plastic toddler swing, a carpeted plywood platform swing, a dual glider, a hammock chair, a saucer, a rope swing, and a tire horse swing. There was a train table, a bookcase, puzzles, magnatiles. A well padded, net-enclosed trampoline with a sign that allows for three kids at a time. There was a huge wooden monkey bar structure. A rock wall. Arts & Crafts. An infant area. And a calming room for kids who need down time. I loved that it was mostly quiet. Occasionally we would hear a Disney song playing, but often it was just the sound of happy giggles. We were welcomed and so enjoyed every moment of our visit.

My 5 year old and I stopped in just to get some info and ended up staying for a few hours for open…read moreplay. This place is awesome!! The ladies there are so kind and helpful!! We are going back tomorrow to buy a 1 month pass. This is a wonderful & safe place to bring your children to play!!

Great park. Lots of attractions, great staff and clean. Would come back again! Kim was very helpful!read more

I really like this place but there's a Sky obstacle course but it's never OPEN the Rock Wall are…read morereally fun, but kinda hard set line was complete fun. All the trampolines are great dodgeball was questioning. A 14-year-old hit me in the head with a ball. and I advise that you actually put dodge balls in the dodgeball pit. The ball that was hitting me in the head was not an actual dodgeball. It was a kickball so you can imagine how bad it hurt. but overall, the trampolines are really fun. The air mattress is really fun. It's awesome. I love this place.

staff so nice not dangerous so fun. The trapeze is the funnest part about it. Also scary but very…read morefun and I had my birthday party there. There is pizza, lemonade, boot beer, decorations everybody friendly sky zone is so fun.

The kids and their Daddy had fun!!! They really enjoyed the swinging, jumping in the cubes, dodge…read moreball and trying knocked off things lol. We were greeted upon arrival and helped at the desk. We had to purchase socks to jump. The had locker/cubbies to put your shoes and jackets in. It was well lit and they had staff lined up all around to make sure things were going well and safely. We had to fill out a waiver for everyone even i you were not jumping. The restrooms were clean. The family hand fun and enjoyed themselves.

We've been coming to urban air for a few years now and the kids always love it. The adults have fun…read moretoo! This time we rented out the party room for my niece's 6th birthday party. They got pizza and cake and had a blast. Mr Jay, the maintenance guy came approach us to make sure we were having a great time. Taylor Byrel was always super sweet to the kids in the bumper cars area. Great place for family and young kids!

Fun place for my pre-teens. We got the Platinum package, which included everything! Kids had a…read moreblast. Staff was really friendly and the atmosphere was chill, very family friendly. This was my first time at this location. I'm glad we came! 10/10

The laser tag area that was added today is really fun and the trampoline and arcade are amazingread more

I took my daughter and cousin here while in town visiting. The girl working the counter didn't…read moregreet us or offer help/instructions filling out the electronic waiver. After we got through it, we realized we messed up somewhere and had to start again. Not the end of the world but frustrating. We go to pay. The lady asks if we have socks and we said yes. Well because they weren't "Da Swamp" socks, we had to purchase for $3 a pair. I think it's a little misleading because on the door before you enter, it says that you must have socks. I feel Iike this is a selling tactic. So, $17 per child for 1 hour on an early Monday afternoon. Seemed a little steep. She also failed to tell us we had to wait until the new hour started. This inside is nice. There is an arcade area with air hockey, crank machines, and more. There is a rock climbing structure. I'm not sure if this is available for an extra fee or included. There is a dodgeball area with 12 trampolines (6 on each side). There are 2 basketball goals with trampolines in its own netted area. A large battle pit sits in the center of the room. One play area has a gigantic inflatable that kids can dive in to. And of course there are tons of connecting trampolines for wall to wall bouncing. They even have a smaller, secluded play area for younger children. There is a large viewing area upstairs with massage chairs and picnic tables. Restrooms are upstairs also.