Gustavus is small, friendly community of locals, seasonal workers and visitors and we were…read morefortunate to meet proprietor Jana early in our trip to Gustavus - this review is for dinner at the lodge Jana could not have been any sweeter and more accommodating to us. Even though we were staying at a different lodge - she invited us to the Country Inn for dinner and it turned out to be the best meals of our 10 nights in Alaska. Pro-tip - call by 2pm each day to reserve your table and meal We feasted on soups, smoky-grilled pork tenderloin w/ garlic sauce, roasted vegetables and rhubarb pie. Incredible. Thanks Janna for your friendliness and hospitality - great visit!

I feel bad breaking a perfect 5.0. Just to be clear, the hotel and service are absolutely…read moreimpeccable, with everything organized perfectly and running smoothly. I'd stay there again in a heartbeat if I could afford to. That said, for me Yelp is basically restaurant reviews, and the dining was not quite as great as I'd hoped. It had its strengths: salmon cooked perfectly, best bacon I've had in years at breakfast, and impeccable desserts that'd be a 5* review here on their own. But some aspects were lacking--I found the soups to be perhaps oversalted, and the vegetables to be overcooked and mushy, in particular. Don't get me wrong, it's good food especially by national park standards, but it wasn't quite up to the hopes I'd had of an heir to the legendary Gustavus Inn (which, to be fair, I've never been to).

Yes! I love Glacier Bay Lodge! No, I didn't have the opportunity to actually *stay* at Glacier Bay…read moreLodge but I did have the opportunity to dine at the lodge several times during my stay in Glacier Bay National Park and Preserve. Before I go any further, Brian from Utah is the very best waiter and my Dad and I purposefully requested him to be our waiter every time we dined here. I can speak to the Alaskan Ambers, the chicken fingers, the seafood chowder, and the best plates - the smoked salmon platter and the steak dinner. Everything was really tasty and I have no complaints. The service was great and even if there was a wait, or you want to dine near the fireplace, you can get your food in a to go box. Win win. Other notables regarding the lodge - the Visitor Center is on the second floor in addition to several exhibits, a National Park Service bookstore, and a theater that shows scheduled films about the park. I always enjoyed stopped at the lodge on our way to/from the campground. While I'd love to stay at the lodge, it was great having the opportunity to use several of the amenities while staying for *free* in the developed/established NPS campground just a quarter mile down the road.

This is a 3.5 for me. Stayed one night on 7/31/2021. For a lodge in the middle of nowhere, it's…read morefine. This is also the Glacier Bay National Park Visitor Center on the second floor, where you can get your National Park passport stamp. The hotel picks you up from Gustavus airport in an old school bus, and drops you off at the lodge. From the bus, hotel staff come on the bus to tell everyone the facts about the hotel and where to get your luggage. Afterwards they separate you by last name and you get your keys. Much faster than checking in individually at the front desk. You pick up your luggage and go to your room. It smells like the summer camp that I went to. They do have ramps and an elevator for people who are in a wheelchair. Our room (31) was fine. There's no TV and no internet reception in the rooms, so you better like who you're staying with, because the lodge closes at 9 PM. We had to go to the front desk because we didn't have any soap or shampoo, but they're really understaffed after the past year. Room comes with a bed, a table, two chairs and nightstands. There is no mini fridge or microwave so don't bother bringing stuff that would need those two appliances to be edible. There is one restaurant on site that requires reservations, and all diners must be hotel guests. It's a little old, and the walls are a bit thin, but the room was comfortable and I fell asleep immediately. When we got to the hotel, the National Park Visitor Center portion was closed for the day so we were worried about not getting our National Park passport stamp after coming all this way. We walked a trail around the lodge and ended up catching the tail end of a presentation of the park rangers in the traditional house just past the Snow the Whale skeleton. The presentation began about 7 PM. In the morning, we dropped off our luggage at the front desk and had it tagged with the airline that we were flying back with. This is because checkout is before we'd be back from the official 8 hour boat tour through Glacier Bay with the actual park ranger (and the National Park passport stamp and Junior Ranger program.) After dropping off the luggage, we walked from the lodge down a trail to Bartlett Cove dock to visit Glacier Bay National Park. After the boat tour, it was a mad dash to get to the bus on time, as it leaves for Gustavus at 3:45 PM. All of our luggage was waiting for us on the bus. I would strongly discourage bringing anyone under 21 here. There were so many teens and tweens on ipads in the communal sitting area in the lodge. You could tell they were bored and not interested in the beautiful nature, so save your money and let them come when they're adults who can appreciate the scenery.

$2,000 Deposit Kept by Highliner Lodge, No Signed Contract,…read more Ignored for Weeks - Then Very Hostile Response My name is Captain Roy Tuck, I have held my U.S. Coastguard 100 ton license for 44+ years now and have had a wonderful life being able to captain uncountable Sportfishing boats in the worlds largest San Diego Sportfishing fleet catching many a happy angler their very first albacore or yellowtail. Later in life [mid 1980's] I had the God sent good fortune in captaining different private yacht's picking up anglers in places like Cabo San Lucas, Puerto Vallarta and Costa Rica from the airport and delivering them to the waiting yacht catching them their first marlin, dorado or wahoo. Also showing them nightlife action in those exotic places their families and friends will never forget. On December 20, 2025, "in good faith" I paid Highliner Lodge $2,000 by credit card for a multi-day fishing trip [9 months prior to the trip in July of 2026]. I was never provided a written contract and never signed any agreement. Shortly after paying, I learned The Highliner Lodge staff were attempting to place my son and me on a boat already chartered by 3 other people, despite my clearly stating I wanted to charter a private boat for just the two of us and was willing to pay extra. Due to health reasons, I cancelled nearly nine months in advance and requested a refund. For weeks, Steve, Abbie, and Dylan ignored my emails, texts, and calls. After almost a month and a half of silence, I received this email from the Highliner Lodge owner Steve Daniels: "Captain" Roy, Do you realize everyone is laughing at you? We will no longer reply to your ridiculous attempts to get my company to refund the $2000 deposit you gave us last December. If you want to embarrass yourself further online, I welcome that, as your own words will make you look the fool that you are. It would only enhance my reputation as a non-nonsense straight shooter and actually increase my business... while making you look like a moron and diminishing your own business. (assuming you have any) Best regards, Steve Steve & Jill Daniels Highlinerlodge This was Steve Daniels owner of the lodge his very late response to a customer who had paid his family business $2,000 "in good faith". Keeping $2,000 of my money provided to him in "good faith" under these circumstances -- with no signed contract, nine months' notice, and then responding this way -- speaks for itself. If you are considering booking here, maybe you may want to look elsewhere for a different family operation with an owner who does not treat people like you and I just trying to fulfill a life long dream like a moron!

Top notch all the way! Service and staff were amazing. All…read moresmiles and extremely helpful. All their captains are great and will put you on the fish. The fleet is mostly new and very comfortable. Food, superb! Abbie and Dillon are doing an amazing job running the show. The town is something to experience. Small but has everything you need. You will not be disappointed.

Given that we are mostly campers and el cheapo hotel kind of people--I was a bit overwhelmed when I…read morelearned the price of your lodging. I quickly learned that we were meant to be with you on the morning of July 1st. We could not have been luckier to have been at your wonderful lodge. The food was fabulous, the lodge was unbelievably beautiful , but it was you and you team that made our short stay, a story we will tell for years. When I realized my husband Dave was having some kind of medical emergency, you flew into action. · Putting on your nurse hat---you took vitals, were incredibly reassuring and call the EMT's · While hubby was being transported to the clinic and eventually flown to the hospital in Juneau, you: o Cancelled our Whale Watch Trip o Cancelled out Hotel and Boat Trip in Glacier Bay National Park o Made us lunches o Took care of our nephew and brought him to the airport o Booked my nephew and I flights to Juneau Wow---just wow---I will always be grateful for your presence in our lives that day. So---spend the money---you wont be sorry---but you should try and avoid having a medical emergency---it is way more fun that way.

Excursions Restaurant inside the inn is a fantastic place to have dinner. Fresh veggies from their…read moregarden. Well prepared, delicious meals. Service was friendly. Cozy atmosphere.