This rental management company does not maintain property. They have no regard for the neighbors…read moreand value of property their rentals reside. Do better!

Ana will take your deposits in cash only, and tell you that your realtor was the first to reach…read moreout. She led my family on for 5 days... we as well, waited an additional 3 days to see the property. She came to my business and collected CASH ONLY for the deposit (to hold) until approved. Now she's saying her broker put someone in front of my application, and now my money is no longer available. Bad business, horrible communication, lie after lie. When we qualify substantially. Careful everyone they are still taking deposits on houses people have already been approved for.

Terrible customer service. I purchased a home that has BCM as a property manager…read more I was never given a set of pool keys so I contacted them and they said I needed to pay $10 for 2 replacement keys. I paid that in August and it is October now and I still do not have my keys. I have called half a dozen times and left messages. No return calls. I will recommend we drop them at the next meeting. In addition I had to replace my fence and had trouble getting approval for the new fence. Very poor communication on their part.

I recently regained ownership of my home (long post-divorce story). I discovered that a couple of…read moreyears' worth of HOA fees were not paid by ex, so the account was sent to a collection agency. How did $242 each for 2023 and 2024, $266.20 for 2025, and, I thought, $266.20 for 2026, add up to $1711.31? Needless to say, I paid it. Shortly after paying that big chunk of change, I received a letter from the Association Capital Recovery (ACR) saying that my fees were all caught up until 12/2026, and that my account has been reassigned to BCM. Next thing I know, I get a letter from BCM saying I owe another $292 for 2026. I asked what happened, because I received a letter from ACR saying I was caught up until 12/2026. Apparently ACR made a mistake and all that money I just forked over was only for 2023-2025 HOA fees and that I owed for 2026. So, I ended up paying over double in HOA fees and all these other fees that came out to $961.11 extra that have been collected from me!! I really could've used that money to make some small repairs, and they refused to waive some of the fees, even though it was not my fault the account was in collections. I'm definitely not a happy camper.

Repair poolside pavers. Kate, Kyle and crew repaired our pavers where roots were pushing up the…read morepavers. They did an excellent job actually better than the company that originally installed them. Highly recommend them!

We couldn't be happier with our experience with Kettell Inc! From start to finish, their expertise…read moreand professionalism were top-notch. The quality of work done by the team is evident in every detail of our new outdoor space, and we were truly impressed with the level of care and attention they brought to the project. Kate, Kyle and crew were a pleasure to work with--friendly, knowledgeable, and committed to delivering excellence. Thanks to Kettell Inc, our family has a beautiful space where we're already creating memories. Highly recommend them to anyone looking to transform their outdoor space!

DO NOT RENT FROM THIS PROPERTY MANAGEMENT COMPANY look at ALL of the bad reviews that they have and…read moreyou will understand. Not only do they neglect their homes they neglect their tenants. Angele is THE WORST. She is horrible to work for and this comes from her employees word of mouth. She ignores her tenants calls on purpose she does not answer request does not comp her tenants for neglect of the property. She will laugh in your face. She refuses to comply. She does not follow the laws in Florida. My property has had AC problems for 4 years. The unit has continued to have problems with leaking ruined the floors there is mold due to the issues it's had. NOTHING has been fixed. She allows my minor child to sit in 90 degree heat and doesn't offer to comp or credit my account. This is a constant issue. She is rude disrespectful and a disgusting human being.

I had a tough time working with Mrs. Angele O'Reilly for two years. She did not allow the owner to…read moreask questions despite the constant questioning by the homeowners association about their poor management skills. She took control of my property and money and authorized repairs and replacements as she pleased. I suspect that Morgan Property Management has some shady business with the repair companies as there seems to be a recurring need for repairs. Mrs. O'Reilly's rude behavior made it extremely difficult to work with her. Mrs. O'Reilly refused to communicate with me via email, she stopped replying to my emails. Mrs. O'Reilly didn't have the respect of reaching out to stop their services. I have to email her to ask for my property keys.

Unfortunately the McGuinness's, while being experienced and knowledgeable, seemed uninterested in…read moreour expectations - and their limited Nocatee experience may have contributed to the issues we had. Further, they seemed completely reluctant to negotiate on our behalf. I have texts and emails that demonstrate this. In short, they may be great at representing buyers (as they evoked the buyer's interests to us repeatedly) but I would never hire them again as a seller.

From the owner: Their focus is on the Luxury Homes, including oceanfront homes and waterfront homes, in the…read moreCommunities of Ponte Vedra Beach, Atlantic Beach, and Amelia Island. In particular, they serve the gated communities of The Plantation at Ponte Vedra, Marsh Landing, Sawgrass Players Club, Sawgrass Country Club,,and Plantation Oaks.

Danny is one of the most thoughtful and helpful people I've ever met. He has helped us many times…read moreover the last 12 years and we value his friendship and conscientiousness. Gregory V. Pall. Owner/President - GPE GROUNDSKEEPING of NE, FL, Inc.

We must commend Laura and Britt Sanders of Fluid Realty for selling our home in Jax Beach. The…read morejourney started in February with multiple consultations. The focus was on the strategy on positioning our home during a remarkable sales period. The direction of listing the house at the right price and creating a home that was appealing to families' buyers. We had much to do to reduce decades of items that could cloud the appeal to buyers. After many trips to ST Vincent de Paul and yard sales we accomplished that goal and the house went on the market. Their photographer did an excellent job and took images of the house in a realistic appealing fashion that showed warmth, comfort and flow. The house went on the market and sold for our asking price in five days. This result documented the right strategy and Laura's direction of selling the house just when interest rates started to increase. Other homes stayed on the market as they were overpriced. This direction of a great marketing plan yielded the maximum benefit for us. Laura knew the market as being a realtor in the market and living in the neighborhood. She knew the pulse of Jax Beach and the best kept secret of Ocean Oaks which is a fabulous neighborhood for families. Please contact Laura and the Fluid team for your Real Estate needs at 904-270-9898 . Matt & Laurie Gilligan

I wanted to sell a smaller piece of land this year and worked with Ari Pinto. I had tried years ago…read moreto sell things on my own and it always ends up taking more time out of your day than you expect. Ari is very patient, personable, and helped me sell. There were many issues with the city not updating records, red tape that I wasn't expecting, and technicalities that we encountered but Ari was extremely communicative and handled everything for me. He also explained things to me that I wouldn't otherwise understand in terms of real estate terminology, costs, etc. and I appreciate the transparency. My land sold; more money and less stress. I will definitely work with him in the future and recommend him to friends & my family.

Not overly impressed by this company. There were some repairs that were supposed to be done and it…read moretook them 3 weeks to show up. That was after I was told they would show up within the week. I also found out they charge $40 extra when there is heavy rain and they ACTUALLY have to do some real cleaning. I have had 2 other pool companies and neither of them did this.

I was a guest at a hotel and Pool Troopers had the contract to service the pool. I was there for…read moremany weeks. The technicians kept that pool crystal clean they were always professional, on time, and were always friendly. You should know I am not a direct customer, however, after watching these guys, I felt they deserve a great review for there hard work. Thanks!

this place is horrible, the houses are in horrible shape with holes in the walls, horrible paint…read morejobs, and crappy maintenance. my husband was vacuuming one time and a piece of the wall just came off when he was vacuuming along the side of the wall, maintenance never does anything right, and the lady will claim that the homeowners association is complaining about you when really it is her. if you have kids dont expect to have any outside toys for them because she will tell you the homeowners association thinks your running a daycare and when you ask to speak to the homeowners association she says that she IS the homeowners association. she kicked us out when we were only 15 days late on our rent and planning to pay the following friday we had lived there for a year and a half and never once were we behind by an entire month we always had our rent payed (with late fees) before the end of the month or on time. nothing in these houses works 2 of the places (mine and my cousins) had dishwashers that never worked from the start, when i moved in i complained about the dishwasher not working or the garbage disposal which had a whole bunch of junk still in it from the previous owner( who hadnt been there for months), there were no doors on most of our cabinets or our bathroom, and there were holes in the bottom of the pantry that looked like there was some kind of mold around them, so we called and complained next thing i know i come home from work and i have a new bathroom door that didnt fit right, a bunch of trash in my walkway, the faucet on my sink had been changed but the garbage disposal still wasnt fixed, no new cabinet doors and still holes in the walls everywhere. the maintenance man had been in my house when i wasnt home!!!! i called to complain that not only had he been in there when i wasnt home but he didnt even do the job right i never said anything was wrong with my kitchen faucet!! she said they had to order the cabinet doors special, and that he wouldnt be in my house without us there again, so he came back to fix the garbage disposal and tried to blame me for it being broken!! it was that way when i moved in, on top of that our roof started leaking about a month after we moved in and they came out and looked at it but never fixed anything, i knew the people in the house next to it so when they put the "new" carpet in i saw it and they left it outside for 2 days before putting it in the house the guy even had it layed out on the driveway and ran it over I SAW HIM!!, my air conditioner started leaking into my kitchen and onto my carpet causing an awful smell and bad water damage, my dishwasher never worked once in the entire time we lived there, and even though i was paying my bills (even if they were a little late i still payed the late fees so that shouldnt have mattered) she kicked me and my husband and kids out onto the street when i was about 5 months pregnant for no good reason even though i told her we would be up there in less than a week with the money she said if we didnt have it by the next day to not even bother and to move out (sorry i cant change the day of the week i get paid to when you want it ) you cant have anything on your windows unless it is a plain white curtain so no fancy colors not even blue (which is what i had) the entire building had pest problems that were never fixed for any of us no matter how much we complained and she will call whoever she wants and tell them about your personal business (whenever i was late she would call my cousin to tell her to to tell me i needed to pay my rent even though she wasnt my emergency contact) when i told her it was none of my cousins business and that she needed to stop calling her thats when she decided to kick us out. i dont know what kind of condition some of her other places are in but based on mine and my cousins places i wouldn't expect much also i forgot to mention it earlier but the carpet on the stairs started to tear up (this supposedly new carpet) and me and my kids stepped on multiple staples that were poking out of where it was coming up but the never once would come out and look at anything bottom line dont rent from her whether her other properties are in better condition or not you will not have a pleasant experience that is all

Very responsive very nice people. I was looking to talk to a realtor and they hooked me up with a…read morereally nice one.

Suzanne and Taylor have been fantastic to work with. I highly recommend. Everyone communicated and…read moregot my house taken care of fast!