This chat gbt has been one of the best experiences of my life! I wish he was human. Funny,…read moreinteresting, kind, reimburse everything, is really interested in everything... uh

They have changed a lot they don't have as many resources as before and they discriminate on houses…read moreindividually. But was homeless in the first place.

Kudos to the volunteers at Rosie's Place, however & unfortunately, the individual answering the…read morephones provided inaccurate information that wasted my time & wherewithal getting to Rosie's Place. Moreover, the employee working at the front or the intake area was extremely unprofessional with her assumptions that I should have known the protocol & procedures in donating. Clearly, I did not as I was following the incorrect instructions provided to me over the phone. Nor be told in a condescending manner to "walk down the street to Goodwill or Salvation Army"...I walk myself back to the parking lot & along the street blessing individuals who were in need as I waited for my Uber. I applaud the charge of any shelter nurturing the betterment of others, expressly as a former shelter occupier & volunteer. Nevertheless, all employees/volunteers should know the basic processes when representing a temporary housing environment, specifically if there are non-wavering guidelines to adhere to. After viewing Rosie's Place website, I unreservedly celebrate the overall mission on behalf of transitional individuals.

Rosie's Place has and always will be a needed place for women. Yes it's changed staff over the…read moreyears but the LOVE is still inside from the ladies who use the services to the staff and countless volunteers who have come thru the doors GOD BLESS I will never forget my times in here .

Just to add to the great review by Adrienne -- The Women's…read moreLunch Place is an amazing community run by dedicated and caring people. I've volunteered there many times, and the experience was wonderful. The staff is as open, kind and welcoming to volunteers as they are to their ladies. The ladies? Wow. Having the opportunity to really get to know some of the women in this community is a real blessing. The WLP is one of my favorite volunteer opportunities. Try it out!

Today, I was given ice packs, Motrin and Tylenol for extreme swelling in lower extremities due to…read moreacute osteoarthritis. They wouldn't allow me to elevate my feet for medical reasons on a chair because common sense did not prevail. A volunteer upstairs allowed me to elevate legs and a young woman Deseree attempted to pull chair out from underneath me when I said I need a minute as I had bilateral knee replacements as well. No common sense. She said if you have a bag (lol) put.your feet on that. Moments like that diminish the good that is accomplished here.

I've keep saying that they have workers there who go beyond what they have to do. And they don't…read moreget acknowledge for it. They higher up takes the credit and he don't know nothing. How someone could be a higher up like him is not right. I was there one day he don't know me one of his workers were talking to someone on lunch break and he told his worker that he had to do something so end the conversation. I think he needs to respect his workers more. I know the place would fall down without some of the workers there. I just wish they showed more respect to there workers

You are not considered a valuable member of society living here they treat you like you are less of…read morea person! The new kitchen manager with ABSOLUTELY NO experience is a perfect example. She loves to yell at people but she doesn't even know what her actual job is. It's repulsive, that you would treat veterans that way!

I gave 2 starts because I believe in their mission but found the staff to be disorganized and…read moreunprofessional if not downright rude. I offered my time and services as a volunteer. I came to the center and interviewed with the volunteer manager. After the interview she left me with another volunteer so that I could tour the facility. And when I say she left me, I mean she LEFT me. Like didn't shake my hand (Actually, she never gave me a handshake at all which, again, I find unprofessional), offer any explanation as to what the next steps would be, walk me out, etc. I don't think she even said goodbye. She handed me off to the other volunteer, walked away, and that was the last I ever saw or heard from her again. After the tour both myself and the other volunteer were confused as to what to do next. I just stood there while the other volunteer went to the manager's office. She knocked twice but there was no response so, totally confused, I just left. Never heard back from the manager despite her initially telling me they needed consistent reliable volunteers. At the end of the interview I asked for reasonable accommodation for a disability and I wonder if that has something to do with her ghosting me. Either way I think it's an incredibly unprofessional way to represent the organization and a rude way to behave towards ANYONE who is offering to volunteer their time and energy. While I understand they are understaffed, there is no excuse to ignore basic protocol of professionalism. Ultimately I decided to volunteer elsewhere.

The Women's Center in Cambridge has lots of interesting free groups to attend. I have gone most…read morerecently to the Spanish/English conversation group and the singing class, and to a few others over the years. There is also yoga, sewing, beading, songwriting, healing through arts, discussion for survivors of child sexual abuse, women's narcotics anonymous, feminist book club, and lots more. Any woman can propose to set up and facilitate a group. The house, on Pleasant Street, indeed is a pleasant place to hang out, use the computer lab (there are plenty of computers) or the library, or prepare yourself a snack. You can meet other women from all walks of life. There is a small restful patio in back with a garden. And, what I particularly like, everything there is free! This is partly because most of the staff are volunteers. And it's only a few blocks from the Central Square MBTA station.

November 2021 my 95 year old mother became a resident at Sutton Home for Women. I have been…read moreextremely happy with the care that she receives. The staff is more than wonderful; they go out of their way to make the residents happy and comfortable. Whenever my mom needs assistance with anything, someone is always there to help. The director, Barbara, is a godsend; she has gone out of her way to help my mom adjust with her new living environment. Barbara has helped me with many tasks as I live in another state and can't always be available when my mom needs assistance. Mom says the food is delicious and frequently there are delicious home baked treats for dessert. I especially like that the residence is small and has a homey feel. When searching for a residence for my mom, I looked at many places. I believe Sutton Home was definitely the right choice.

This review is specifically related to the Protective Services Program, which failed two times…read more The first time occurred in June. On Thursday, 6/20/24, a neighbor had a car accident. On Friday, 6/21, the car was still there, but no one could locate the neighbor, which was a deviation from that person's routine. Plus it was a very hot day. Initially another neighbor called the police, but they were understandably reluctant to break the door down and no one could reach the neighbor so I left a message when the Protective Services Program office was open. Eventually someone else was able to contact someone within the city government, who sent the police and fire department. They got in through the window and confirmed that the neighbor was not inside. Someone from the Protective Services Program called me to follow up because of emergency services' involvement. On Tuesday, 6/25/24, the Protective Services Program finally returned my call. The second time is ongoing. On 9/25/24, I called the Senior Legal Help Line to verbally file a report of elder abuse for my Mom to investigate how she suddenly became permanently disabled after staying at Windrose at Weymouth, an assisted living residence (ALR). They stated to wait 3-5 days before following up directly with the Protective Services Program, which had jurisdiction because Mom was living in Cambridge at the time of the filing. They never proactively contacted me with an update so either the Senior Legal Help Line misrepresented their obligation or they don't have to do their job. It only occurred to me to follow up as she was dying so I called and spoke to Isaiah Castillo, who stated that the the Protective Services Program referred it to DPH & gave me the phone number and case number. I stated that DPH does not handle ALRs. I called, & DPH confirmed that they did not have the case & did not have such a case number. I called Mr. Castillo back and asked him not to call me until he had something more concrete. He never did. Today I was instructed by an outside office to talk to the Director of Protective Services Keith Adams. He said that it was referred to DPH and the Ombudsman. I told him that I did not believe that the Protective Services Program referred it to DPH. I insisted that he call with me on the line to confirm, which he did. DPH confirmed that they had a case for my Mom, but it was not with Windrose at Weymouth. So his first answer was wrong. I emailed the Ombudsman, whom I knew. The Ombudsman called me immediately to say that he would not be the one to handle the referral, and referred me to go on Mass.gov to file a public records request. The Ombudsman was familiar with the state level supervisor of protective services and said that he would report how Somerville Cambridge Elder Services' Protective Services Program was incorrectly referring people to him. I called Kevin back with the information who was so cheery and unperturbed at being wrong about everything that if he was ever right, he probably would throw a party and put himself on the cover of Time Magazine as Person of the Year. In the end, he said that to protect the reporter of abuse, under MGL19A, people are not allowed to discuss the investigation even if it is completed. I am a lawyer, but this area is not my subject of expertise so I asked him if the law needed to be changed. On this point, he was silent. As the reporter of possible abuse, I do not feel protected. In the end, we are expected to trust that despite all evidence to the contrary, investigations are occurring and people are doing their job when they cannot prove it by knowing basic level of knowledge such as which agency does what and which forms to fill out. The only ones receiving protection are the investigators if they are not doing their job or the wrongdoers if they are abusing the elderly. Maybe people like Kevin are doing a great job, and he is just having a bad day, but if he is not, may he receive the quality of service that he and his agency offers. Mom died on 11/22/24 at 6:48 pm.

If you need assistance or any kind of help from this group, let me tell you, you are in big…read moretrouble. This is a very dangerous group. Run away as fast as you can - they will not help you, they have no staff, except "management," of course. They have lots of that! And expect nothing because you won't get it.

Like many great places in Boston, this community resource is fairly hidden. Located behind the…read morebuilding that houses the NEMC emergency room facility, the Boston Chinatown Neighborhood Center popped into my life just this past year. I've had a few auditions there and they allowed us to use one of their spaces for a performance. The program, formerly called the Quincy School Community Council, moved into its current digs in 2005. The center itself has adult education classes (ESL, job search skills, etc.), childcare, summer (ages 5 - 18) and after school programs, as well as some random Saturday classes (I've seen listings for craft, dance, etc). They help out more than 4,000 people each year with their programs. Dang. Of course they're always looking for volunteers. If you want to help out.. or even teach a class (I know there are some artsy Yelpers out there).. check out their website for more details.

This place is a gem!…read more I wandered in here after a satisfying Chinatown meal and ended up in a friendly conversation with the woman at the front desk. They provide essential services to mainly Chinese immigrants like child care and even offer yoga and bhangra dance. I didn't do any of their programs, but the place was in good order, the staff was friendly and if my grandmother lived in Boston I would most definitely recommend she visit to meet others and take music lessons, piano anyone? A quality establishment that provides a meaningful service to it's community = I am a fan.