We had a wonderful experience with Carpet One replacing our laundry room flooring with all new…read more12x24 VCT tiles. The store staff were very helpful navigating us through the selection process questions and answers. Our installer Alberto worked long hours past 5 pm installation day to complete this job. The pattern layout was perfect and I highly recommend him. And many thanks to Ivan the installation supervisor who coordinated timely shipping of the tiles from Georgia when we needed a few additional for completion. It was a 5 star experience.

Wow. Must have been a stick up someone's you know what when they answered our call…read more We called to make our purchase after receiving the quote. I don't recall who picked up, but they picked up very unprofessionally. Told the woman who we had talked to on Saturday and was immediately followed up with "She's not in today"... Okay. Didn't ask or care, we just want to put our order through. Anyways, we said that's okay and just wanted to make our purchase. The lady then acts like we're forcing her to do something out her scope of work. She then mispronounces our last name followed up with an "okay" in a rude tone. And then after being corrected, she gets upset and says that she doesn't want to talk to us anymore and that someone else will call us back. No thanks! We'll take our business elsewhere.

We worked with Carlos at the Dublin location for our new floors. We had awful carpet, but these…read moreguys came in and did a fantastic job. Carlos was easy to work with and guided us every step of the way. Communication was clear throughout the entire process, and there were no surprises. The best part of the experience was the install and the install team. Manny and his crew absolutely crushed it. We had an issue with an unlevel floor, and they took the time to add self-leveling compound to fix the problem the right way. We also have a ridiculous amount of stairs -- 34 total -- that were previously covered in carpet, and they now look amazing. Manny and his team were excellent from start to finish. Highly recommend.

I highly recommend Teza to anyone looking for a knowledgeable, reliable, and customer-focused…read moreflooring professional. Loved my experience at The Floor Store

Our hardwood floors look fantastic after Jonathan's crew finished. A family illness forced us to…read morereschedule and they were gracious with the unexpected cancellation. Refinishing hardwood is not inexpensive, but the pricing was fair. I would use them again without hesitation.

There's a reason why Jonathan and his crew have 5-stars on Yelp and I'm glad to add on to the…read morepraise that he's received. Jonathan was an incredible person and super nice - really personable and his wife was also the most responsive person ever - always quick to answer questions and provide the quote/invoice right away as promised. I hired them to finish up flooring since I had some injuries and couldn't finish up the work and their quality and speed was phenomenal. I have an eye for attention to detail and their crew was above and beyond in how they did the flooring, going the extra mile for things that normally would be a quick shortcut for contractors hoping the customer would miss it but they didn't take any shortcuts. They were reasonably priced - not the highest or the lowest quote but Jonathan was what sold us on the work and we're more than happy to have gone with him and have recommended him to other neighbors. There's a reason why they are so backed up with work! They're popular for a good reason. They're finishing up the work today and the guys are respectful, clean up after themselves and super nice to chat with. Definitely would recommend Jonathan and his crew to anyone looking to have the best flooring done the right way. Just like their slogan says!

Diablo Flooring has installed hardwood or laminate in 4 of my homes. I have always been pleased…read more The installers were great and I've always been happy with the finished product. I highly recommend.

The best. We did…read morethe old-school process to get our living room carpet updated: find three well-rated floor vendors, get quotes, have them measure etc. We felt most comfortable with Diablo Flooring, from the in-store rep to the estimator. Value was there, and everyone we dealt with seemed authentic, relaxed, with no "sales pitch" and no "artificial" tone. Their installers came out and did a wonderful, professional job. We couldn't be happier with the end result. I deal with a lot of home improvement vendors throughout the Bay Area because of my line of work. I'm keeping Diablo Flooring at the top of my flooring list.

Through out all my searches for the best flooring store this tops them all by far!…read more Ray is an excellent knowledgeable sales rep. I highly recommend McCurleys flooring San Ramon

We had been shopping around for hardwood flooring when someone recommended McCurley's to us. Upon…read moreentering I was impressed by how neat and organized everything was compared to many of the other stores I've visited. We first met Casey, and then we met Ray on our second visit. Ray is the more practical of the 2. He really knows his stuff and doesn't try to sell you anything you don't need. Casey is knowledgeable too, but also more of a salesman. He told us how they recently did the flooring for Steve Young (49er!). Overall, great products, well organized, and knowledgeable people who can explain things to us noobs.

We are so pleased with the service and quality we have received from The Finishing Touch. The floor…read morein our office looks absolutely amazing, and what a great family business to work with. We gave Mike an idea of what we were looking for and he delivered. We did our due diligence by getting another bid, but our decision to go with The Finishing Touch was not based on price alone. Fortunately, his prices were very competitive. We will absolutely use The Finishing Touch again in the future.

The Finishing Touch Custom Hardwood Flooring…read more I can't say enough good things about this company. It was a father and his two sons, and they were very punctual, professional, and honestly just really hard workers. You can immediately tell they're a good family who takes a lot of pride in what they do. They were extra helpful from start to finish....they helped us move furniture, explained everything clearly, and truly went the extra mile to make sure we were comfortable with the whole process. I originally wanted my front living room done now, but because it's the holidays, I asked if we could wait to do the rest of the rooms afterward. They understood completely without any issues, and we already have everything scheduled for the next rooms after the first is finished. If you're looking for a reliable, family-run business that shows up on time, works hard, and treats your home with respect, I highly recommend The Finishing Touch. We're very happy with the work and with the whole experience.

I recently had my home's floor redone by this hardwood flooring company, and I couldn't be happier…read morewith the results! From start to finish, their team was professional, punctual, and extremely skilled. Highly recommend them to anyone looking for high-quality hardwood flooring and exceptional service!

great service. excellent quality workmanship. super knowledgable. highly recommend. A+++read more

Vahn was terrific during the whole process of buying new flooring and having it installed. He was…read moreflexible with the many samples we wanted, and even came to the house to pick them up. He also worked hard to get us the product and price we wanted for the job. Overall, we had a really good experience with him and S&G.

So again today I am following up on my one missing box of luxury vinyl tile. Ordered and paid JUNE…read more3 with expected delivery 7-10 business days and a notification that it would be delivered on the 18th. They are blaming transportation delays. I have called the sales persons 4 times and spoke with Victoria, the "manager" once. She says she'll help but doesn't even respond. Another salesperson states I need to contact customer service but they don't answer the phone or call back either. I am at wits end rn. The floor is mostly laid but missing 1 box. I have a deadline of June 30 which is long passed now. On another note, my last purchase at S&G came in on time but the S&G installation was a fiasco. I swore i'd never go back. I didn't listen myself because this was just an order pick up. Apparently they can't do that either.