I can't remember the gentlemen's name. However exceptional service. He was very professional and…read moreasked if i was ok with the pressure. Awesome service, I was very relaxed and enjoyed my massage. Thank you will return

Good massage, nice people. Clean. All I need to get what I…read morewant. I like that the staff will dig down and try to really work out the problem.

Been going to Crystal for my pedicures for a few years now and my toes and feet have never been…read moremore thankful. Not only do my feet look great she gives the best massages during the pedicure. I walk out feeling amazing and relaxed with the prettiest toes. I highly recommend Crystal for your next pedicure.

I work out at a pretty intense gym, stay active outside of that, and spend all day sitting at a…read moredesk in front of a computer. Between all of that, my body was absolutely screaming for some kind of relief. I finally decided it was time to book a massage. This was my first visit here, and the great reviews convinced me to give them a try. I was paired with Jen, and from the moment we started talking, she understood exactly what I needed. She asked a few questions before we got started, and I explained that I really needed deep tissue work, especially in all of my tight and sore areas. Originally, I booked a 60-minute massage, but after talking with her, I decided it made more sense to upgrade to 90 minutes. It was one of the best decisions I've made. My entire body was sore from head to toe, and this was exactly what I needed. Jen found every knot and painful spot and patiently worked through each one. She applied just the right amount of pressure and never rushed. Once she got through the toughest areas, I became so relaxed that I actually fell asleep until she gently asked me to turn over. This was honestly one of the best massages I've ever had. I don't get massages nearly as often as I should, but after this experience, I can't imagine going anywhere else. If you're dealing with chronic pain, tight muscles, or just everyday soreness, I highly recommend booking with Jen. Your body will thank yo

I've been to see Ping several times, and let me tell you -- she's incredible. I actually found her…read moreby chance while looking for a place that offered cupping. Ping is extremely kind and truly knows what she's doing. Besides providing that service, she gives some of the most relaxing therapeutic massages you could ever receive. The place is beautiful -- very quiet and peaceful, a space where you can truly relax. From the moment you walk in until the moment you leave, all you feel is calm and relaxation. Highly recommended 5

AMAZING!!!! Ping is so thorough and has incredible hands. It was the best massage I've had. She…read moreknew immediately where I needed care and I was soooo relaxed I didn't want to leave. Would give 10 stars if I could.

My husband booked me a 1 hr massage and i walked in same day, they were able to get me in. The…read moremassage table was so comfortable. The woman doing my massage was absolutely amazing. So strong for such a little lady! She gave me exactly what I wanted without me having to ask. I could tell she knows what she's doing and is personalizing the massage based on my needs. She was getting all my knots out! Going over and over to make sure. Warning: I LIKE it super hard like that! Others might've winced out. But she was perfect for me! I plan on going back once a month to keep up with lymph + fascia draining. I was very backed up and we could both tell. I am very sore today. But I know that is a good thing & very normal! I need to drink hot water / hot tea all day to get everything circulating. Anyway, 5 star spot. Will return & strongly recommended! ~ Destany

I am extremely disappointed with the customer service at Natural Massage Spa in Tradition…read more Back in February, I purchased a $200 gift certificate for my daughter-in-law. She went to redeem it last week, only to be told they would not honor it because the actual gift card was apparently not inside the envelope we were given at the time of purchase. Tina looked up the purchase on her computer and confirmed that the gift certificate had been purchased, had never been redeemed, and that the receipt clearly showed the purchase date, the $200 amount, and the gift card number that we believe was never provided to us. Despite having all of this documentation proving the gift certificate was legitimately purchased and had never been used, she refused to honor it. I tried to reason with her, explaining that their own records proved the gift certificate was valid and unused, but she would not budge. Good customer service means working with customers to resolve situations like this, especially when your own records support their claim. Instead, we were simply turned away. To make matters worse, the facility itself did not appear to be very clean, which is always a red flag for a massage spa. We will never return, and I certainly cannot recommend this business to anyone else. Losing a customer over a situation that could have been resolved so easily is unfortunate and completely avoidable.

Nicole was absolutely incredible. Hands down, the best massage therapist I have ever had. I've had…read moreplenty of massages over the years, including at high-end spas and resorts, and this was genuinely on another level. Nicole seemed to know exactly where I was holding tension and how much pressure to use without me having to constantly explain what I needed. Her technique, attention to detail, and ability to work through problem areas were exceptional. I walked out feeling noticeably better and completely relaxed. I don't normally say someone is "the best," but Nicole earned it. I will absolutely be booking with her again and would recommend her without hesitation. 10/10 experience.

I had a massage here today with Kiki for Valentine's Day. My husband got me a 60 minute massage and…read moreit was amazing. I highly recommend.

Saturday, June 6,2026 You guys should really make the rules…read moreexplicit that if we are late, our time is cut short, but we're still charged the same amount of money and if we reschedule to capture all of our time, then we are charged a cancellation fee ,It's highly robber!!!!. My massages aren't even Worth it, I just don't know where else to go and my daughter buys these as gifts for me, but we will no longer come to your facility and I will now spread this negativity about you. You cut me short if I'm late instead of explaining to me ma'am, if you're late, your time will be cut short , you can reschedule for full-time but if you reschedule, you will be charged. Give me an option. Don't let me go in the back without knowing, if I had not asked Christina, the therapist today I would not have known.. after trying to get rescheduled the receptionist says to me we're going to have to charge you for canceling. I chose to walk out take the fee and go elsewhere because you guys act as though we are privileged to come to you however it's a two-way street you're privileged for our business. You should do whatever you have to do to keep us there..... additional -once my daughter and I both connected and I told her about my experience. She immediately called and spoke with Genesis!!! Ms. Genesis treated myself and my daughter, like filthy rags!!! She did not listen to her, and kept interrupting her. Eventually, my daughter hung up then I called and she did me the exact same way. I had to fight my way through the conversation to explain what happened and what I was trying to find out was what is the company policy on cancellation fees, membership versus non-membership fees, and in fact if I was treated appropriately!!!! WE WERE CHARGED $130 for a $80 massage!!! That I DID NOT GET!! Initially the Front Desk person told me he could not tell me what I was booked for... But my daughter told me exactly what she booked me for ... I am now moving this complaint to the Better Business Bureau and the Federal Trade Commission. This will not be the last they hear of me and this complaint !!!BAD Business!!! EX CUSTOMER! I pray this location gets what it deserves!!! A Federal and Legal Audit!!! Laticia Rand Holmes to be exact!

If only I could give zero stars. This business is run by thieves. My bf and I went back in 2024,…read moreand I was supposed to be a guest on his account. We stopped going and ended the membership yet he still kept getting charged every month. We went in and were told they couldn't see any charges occurring, so we were very confused. Finally, we went back in and they "found an account" with my name and his card on it. We never made that account and they kept charging us for over a year and a half on my boyfriend's card fraudulently.They refuse to let me speak with the district manager and they will not refund a dime back. This business makes money through fraud and I'll be reporting them to the BBB and the attorney general. I highly recommend customers to go somewhere else and steer clear from massage envy. My account had 26 packages on it which totaled over $2,000. My bf and I are blue collar workers so this is just wrong of them.

GlJoanna gives an amazing massage. As a waterskier, golfer, tennis and Pickleball player. I have…read morequite a few aches and pains at 60 years old as well as muscle tightness. 92, 120 minutes of her therapies work wonders for my muscle tightness and soreness. Highly recommend you see.

Joanna is amazing. 10 stars. I can't emphasize enough what an amazing massage therapist she is. I…read morehad the Lomi Lomi and it was unlike any massage I've ever had. If you don't go to Life Massage, you're missing out in life. 100% recommend her. Thank you Joanna! Her studio is very nice and clean too. She is very professional and kind.

We made an appointment for a couples massage and when we showed up they didn't have anyone to do…read moreit. We were asked to call when we were on our way, which we did twice and no one answered. When we arrived the lady said they could do one of us. She called her boss and told us they can't do it and asked if we could come back in an hour. Very disappointing.

Alita is absolutely amazing! My husband went to her a couple of years ago with severe sciatica…read moreissues. After just one therapeutic massage, his pain went away and stayed away for almost a year! Unfortunately, I lost her phone number, but after doing some research, I was finally able to locate her again. He recently went back for another session, and once again, she did an incredible job. Alita is truly the best! She has extensive knowledge of her profession and knows exactly how to work on every part of the body that needs attention. Her therapeutic massage is thorough, professional, and effective. I highly recommend Alita to anyone looking for someone who truly knows what she's doing. You won't be disappointed

Day of: Had the most amazing experience with Alita! I booked a 2-hour session focusing on Cranial…read moreSacral and Structural Energetic Therapy. It was so much more than just a standard massage--it was a true therapeutic experience. The CST was incredibly calming for my nervous system, and the SET work really addressed the structural issues I've been carrying. The space is welcoming and Alita makes you feel completely at ease. My body feels lighter and much more balanced! She is incredibly knowledgeable about structural alignment and energy work. Highly professional and clearly an expert at her craft! Day after: I feel well rested and feeling relaxed just a little sore at the roof of my mouth, however I'm not complaining because my jaw feels great and I'm pretty sure I did not grind my teeth last night because my jaw feels so much relaxed also