Me and my husband couldn't recommend this place more. From the staff to the quality of work. They…read moreare our go to for even our electric car now. Always a great, professional, quick experience. The guys up front are professional and great people! They were able to handle our tire issue with great timing and free of charge! Very glad we were able to find a place around here that's reliable. Big thanks to there team.

Well, I wanna love em, I really do. Its just that it took nearly three weeks to complete the job…read morethey had promised in one day. I do understand when shade-tree mechanics, like myself, bring in a project after phucking it up, can be a real nuisance. I mean, who wants to repair some yahoos dumb mistakes, right? That being said, three weeks to install coil springs and forgetting the goddamn shocks? How do you do that? So the car is back and gonna take a long drive to settle it in and see how it feels. So far so good. I aint a religious man but will probably say a few prayers anyway, just to be sure. Would I recommend them? Well, they are friendly and seem very helpful. I give them the benefit of the doubt on the mechanic skills and if youre a patient man, I would say give em a shot.

We were stranded in Crossville with a truck that wouldn't start and Benny came to Buc-ees to rescue…read moreus and replace the starter. Thank you!

Great service, great guys.I got a flat tire and I call them and they came very fast in a 15-20…read moreminutes . They replace the tire in few minutes. Price was fair. If something will happen on a road will definitely use them again. I'm very happy with their service !!!

Been in on two occasions. One for a battery replacement on my Lincoln and an alignment on my Jaguar…read moreXJ50. In both cases the result was as expected or better. There was attention to detail and great communication. Possible areas for concern were pointed out but I wasn't pushed to any extra service. During the batter exchange all setting were restored and one touch windows were reset. I will be back.

Great small shop with personalized service. The best thing is that Mike is excellent with…read morediagnostics and research. The work may take a bit longer, but this is not an outfit that replaces parts hoping the problem goes away. And you'll get a rational explanation of the work so you can decide how to proceed. Mike's become very familiar with my 2011 BMW X5 diesel that is now over 100k miles. And he takes care of our 2014 Subaru Crosstrek.

I have been in Crossville for a little over a year now having moved from Wisconsin, this was the…read morefirst opportunity that I have needed any kind of vehicle repair that I could not still handle myself. I had a nail in one of my tires. I searched the internet for a local tire dealer that carried the brand of tires that were on my 2011 Lincoln MKX. I found they had a few nice reviews so I thought I would give them a try. I am a retired Marine and am proud of my service even though I served during a time without pretty much any major conflicts like are going one now, I pretty much always wear a Marine hat of some sort. I was checked in by Natalie initially, but was turned over to Greg to finish my check in. Both were very professional and was able to get me in right away while I waited. Once the tire was broken down so we could inspect the damage, Greg brought me to the shop so that I could see the extent of the repairs needed. I agreed to a patch/ plug and returned to the waiting room. Shortly after that Greg called me to the front desk and was determining the bill for the repair and gave me to cost which is a fair price that I figured it would cost. The Manager Natalie Griffin called him into her office, and when Greg returned, he returned the money that I had paid and offered his thanks for my service. I have seen people and businesses thank veterans for their service and provide a small discount. This is the first time I have seen where the veteran was not charged for a valid service. It was a nice gesture on the part of the Manager. I don't expect a free repair as they have bills to pay and have to make a profit just like any other business. But due to their professionalism in the way they handled this customer in respect, showing me the repairs needed and given an original fair repair price; I will be back to see them again if I need the repairs. James G BTW: I spent the last 20 years after I retired from the Marine Corps in the automotive customer service industry and this is the way I ran my shops. I am glad to see that good customer service is still alive and well in the industry.

Was needing tires balanced, Best One did an outstanding job and was half the price of other places…read morein town. Definitely need to give them a look the next time that you are needing wheel/tire services.

I tried to order 4 tires, the sales representative told me they were having a tire sale buy 3 get…read moreone free. A gave a 750 dollar deposit. The final price seemed higher than expected so I asked for a print out. They charged me 247 dollars for road hazard. I told them I didn't want road hazard insurance. They said it was the only way I could get the free tire. They never said anything about it until I asked. What a ripoff. Seems like the insurance was almost as much as the 4th tire. Please be careful when dealing with these crooks.

I called in and scheduled an alignment. I stated the year and model of the vehicle. The gentleman…read morethat I spoke with had to put me on hold for awhile to get the pricing. I showed up to do the work and he increased the price by 50% and seemed surprised that I was upset. I didn't have them do the work. I see why they weren't very busy.