Horrible cat wash! These people are scammers! Soap is always left on the car, and I've never been…read morethere one single time that the vacuums actually did its job! Horrible business!!

Stay away from this car wash, they are scammers. I asked for a basic wash and they handed me a…read morereceipt $00.00. Called my credit card company and they had charged me for a premium car wash. Went back to get a reciept and they were very nervious. they had to cancel the charge and charge me the basic price. Very unethical, I advise the owner to reavaluate the people he is hiring, I will not go back to this carwash again.

Terrible car wash. I barely saw any suds. The vacuums were awful, barely picking up anything. And…read moreyou had to pay extra for window cleaner and other products many other car washes in this price range include. Overall, extremely low quality.

Used to be a great car wash. New Management "Mr.Zipps" screwed it up…read more Used to have a pre-war area, which was great for a muddy truck. And free grass cleaner spray bottles and rags. NOW all that is gone, even the vending machine is empty. No way to clean the inside of you vehicle or you glass. They claim there more into the wash equipment to give you a better wash. We my truck still comes out with dirt and streaks and now there are no rags so I can touch it up. Other car washes in town do just as good a job and are cheaper then $18. Unless they put it back the way it was or add 5 more employees to wipe down my interior, glass and dry my truck, I will not be back.

Did an excellent job. Loved the conveyer belt auto wash. Signage was confusing for a first timer…read morebut thats the only bad part. Lounge was nice with plenty of amenities like free snacks, soda, and coffee. They diligently worked on my dirty car (which is all viewable from the lounge). I don't blame them on saying upfront it won't be perfect but i was really surprised at the outcome

Eren was super helpful! Every really worked hard to clean my 2017 Explorer to be ready for…read moreinspection. I plan to trade it this morning, and I couldn't have asked for a better job! These guys are car Nijas! The best ever!

We paid for a big wash and wheel. And that's exactly what we got! The staff scrubbed our truck down…read morereal squeaky clean!! We were very impressed, most places don't put too much effort into getting those bugs off the grill but Surf's Up did. We recommend!

I think it's the best wash in town always great people and great fun and always great serviceread more

Electronic Express in Cookeville is a complete dumpster fire and a stain on Tennessee businesses…read more We dropped $12,000 on appliances, fooled by their fake reviews and the pathetic myth that a Tennessee-owned company gives a damn about customer service. Total scam! They butchered the installation, spitting on every promise they made and leaving us stranded. They shoved damaged appliances full of dents and scratches down our throats, banking on us being too stupid to notice their junk. An assistant manager spewed lies about fixing it, only for them to call the next day and demand more money for installation we already paid for upfront. To top it off, we spoke to a manager at the Nashville location who was outright rude, treating us like garbage for daring to complain. Their customer service is a disgusting sham--dishonest, useless, and infuriatingly arrogant. Avoid this pitiful excuse for a store unless you love being scammed and disrespected. By the way, Ethan was a pleasure to work with and tried to help - but the others in the store was a waste of time and effort. I noticed that the owner responds to these reviews but offers nothing to address issues in his response. Only saying things like "it's unfortunate" or "we hope to do better to regain your trust". My plan is if we don't resolve this issue in the next few days, I'm going to load $12k worth of high end appliance on my trailer, haul them to the Cookeville store and camp out in their parking lot with a huge banner saying how I was scammed and sell my appliance in the parking lot for penny's on the dollar. It has absolutely nothing to do with the cost it's all about principal.

Do not do business with them because it's like pulling teeth. They will tell you what you want to…read morehear. Poor business practices. Poor customer service resolution.

Terrible service. I went to wash my truck. The wash missed a lot of spots. I was told the tail…read morehitch should have been removed. No one told me. Talked to assistant manager. Said nothing we could do. you will have to pay again. I said ok Ill pay again. I paid to the assistant that was there. As I was removing the tail hitch. He comes back out. Now saying you will have to use the willow car wash. I ask why I already paid and I took the tail hitch off. He says. I used foul language. What are you talking about? Then threatens me. I ask for his name. "I will not give you my name. I am the assistant manager. Fine. I left

I told the attendant that I needed my wheel wells cleaned. He told me that any of the washes would…read morecover that but I bought the $18 wash just so it got done right. When I pulled in the person didn't spray my wheel wells at all, just the driver door and the wash didn't even wet them. When I pulled around and told the guy I bought the wash from he said "they are dirtier than we normally see but let me take care of it myself." I pulled in and he sprayed my driver side wheel wells only. When I got done with the second wash, the passenger side wheel wells were still completely dry and dirty. I asked him if he forgot to spray that side and he said they weren't allowed to go to the passenger side of cars at all. I asked him why he hadn't told me that either time I talked to him and he claimed he had the first time but not the second. I think he thought he said it but didn't as he seemed like a nice kid that just made a mistake but I left with two dirty, dry wheel wells after paying $18.