Leon and the team including Sarah are amazing. When I get my spinal Injection Dr Ruxer is an excellent choice too. I highly recommend read more

I picked my aunt up from her appointment a couple weeks ago and haven't been able to get this off my mind. I have never seen her so upset. She said she could tell some of the ladies in the office were making fun of her behind her back. Kept covering their mouths and giggling when she was trying to schedule another appointment. Ihope this isn't how they conduct business all the time, even if it was helping not worth her getting upset for the shot. read more

As a retired nurse from , Baptist Memorial Hospital Memphis. I served as a head nurse in ICU, ER and as a House Supervisor. I feel I'm more than qualified to lodge the following complaint. On 12/9/24 my husband underwent an ablation for long term back pain. When I went to pick him up , he was not recovered to a safe level for discharge. I would have to identify his condition as unsafe for discharge. He was barely able to transfer to our vehicle and could not fasten his seat belt. I can not even imagine the panic that would have occurred for someone with a non medical background. Please address this situation immediately. read more

I would never, ever recommend Dr. Steven Rupert, he is a quack. He acted like he didn't believe my diagnosis because he didn't seem to understand how genetic testing and diagnostics works. He kept pushing this diet by another quack doctor, Steven Gundry. More research proves that nothing Gundry recommends is based in science or medical research. Also, I weigh 109 lbs, I don't need to diet, if I restrict my diet then I lose more weight. I already lost almost 30 pounds before my diagnosis. Rupert claims to have cured himself and many other patients with this so called diet. He went on to criticize my bladder implant and even eluded that I should have it removed because I can't get an MRI. He is a total quack and what he promotes is dangerous, especially when he obviously doesn't take the time to read over patients medical history. Shame on Elite spine and pain clinic for employing this man, he is doing more harm than good. read more

The drug screen process is most unprofessional and unfair. I was sent to give my drug screen, just got into bathroom, was getting undressed, employee knocked on door, informed me that it was time for her LUNCH HOUR, I would have to wait in the Lobby for 1 hour. I informed her I was ready to give drug screen, she said I would have to wait in lobby! I became hypoglycemic, dizzy, and wet my pants in Lobby. I was called back to complete drug screen after 1+ hours. I fell against the commode, dropped my specimen cup in commode. Dried it off and completed urine test. Left in disgrace due to wet pants. Occurred to me that I might have contaminated my sample, and faxed the information to Leon Kehrer, my provider. Asked to come back either same day or next day and give valid specimen. DID NOT HEAR BACK from facility. I returned the next morning and was informed that I was DISMISSED from the clinic! All because the employees lunch hour was considered more important than the patient! My extenuating circumstances were not even taken into consideration! It should be noted that I am 76 years old and have NEVER had a bad drug test, not even a questionable one! VERY UNPROFESSIONAL!!!!!? read more

Absolutely the worst treatment by the management and owner of this pain management. Completely unprofessional and will fire without cause if they decide to for any reason. Office manager is demeaning with no professional or people skills. You can do everything you're supposed to do and not fail a drug test but they will treat you like you're just a number not a patient. Don't expect promptness when it comes to your records either, they never return calls and make you wait a month to go to a different provider. I thought this would be a better pain management in this area, but was shocked at how callous this medical team is. I would NOT recommend this clinic if you are seeking any compassion or understanding, the nurses are good but they can't overcome the atmosphere set by the owner or his office manager. I've heard others who had been treated horribly here as well so it's not only my personal experience. I'm only writing a review to help someone else not suffer by choosing this provider when they're already in pain physically so they don't need the emotional pain provided in this clinic. read more