I saw Morgan Cundiff on May 3rd. I was misgendered by the front desk staff immediately and I had to…read morecorrect them while they were taking notes as I was filing a complaint about the intake paperwork they make you do online, as you cannot give a complete, full medical history due to the fact that it has very limited answers and you can't write in your own; the fact I couldn't put down the medication I have a life threatening allergy to was especially alarming. I saw the medical assistant longer than I saw Cundiff and Cundiff didn't even bother to look at my throat or at my sinuses despite me saying my throat and sinuses hurt. This was a Friday and I was initially told that they'd call in a script for me, something I've taken before, because it should help the breathing trouble I was having. But, without notifying me, they changed that to an inhaler that my insurance didn't want to cover (and eventually 2 weeks later, they fully denied coverage of it). I had to call the on-call doctor, who was apparently in Arizona, to ask for what I was originally told they'd write a script for. I found out later that this on-call doctor, who I obviously was not examined by, "diagnosed" me with COPD. COPD has never been brought up by any doctor I've ever seen and, despite me telling Village Medical to remove this false diagnosis from my records, it's still there. The medication did not fix my breathing issues. The medical records they have show me taking that inhaler despite never even being able to pick it up. The level of communication with Cundiff, the clinic staff, and the regional management has been ridiculous. I would never recommend people going here. I picked Village Medical because they were supposed to be really queer and transgender friendly but they are not. The issues I had with being misgendered and the lack of compassionate care should really make anyone reconsider coming to any Village Medical center.

They are now Village Medical. The doctor I used to see left, and I was not informed. When I called…read moreto set up my yearly, I was told since my doctor left I was a new paitent and had to start all over. I was confused because they should have all my records. I asked did my doctor take my records with her? After many phoone calls it was worked out, but they insisted I was informed. I was not. I went for my yearly check up. The new doctor, who is very nice, asked me about how I was feeling. I told her I have seasonal alleries, but I had it taken care of. I told her what I was doing, and what I was taking. She said if I needed more help to reach out to her. That was it. They billed me $59.02 for that because seasonal allergies are not covered under the yearly check up. Now I know they go through everything word I say so they can code it and bill me, I will not go back. I was told if I don't like it, to take it up with my insurance company. This used to be a great practice. Since Village Medical took over it is horrible. I will never go back, and I will not recommend them to anyone.

My surgical experience last November 2025 was a positive one. I had a non-emergent hysterectomy in…read moreSurgery South and stayed in the short stay unit for 2 nights. Everyone was professional and kind - the receptionist at check-in, the MA, the anesthesiologist, the pre-op nurse Julie, the nurses in Short Stay, and the man who transported me to my car. The nurse who wheeled me back to the OR even made me laugh before I was out. I truly felt cared for and treated with respect. I liked the atmosphere so much that I decided to volunteer here.

The ER doctor spoke over me. Dismissed me. Did not read my chart. He also walked out of the room…read morewhile I was speaking to him. The nurses refused to give me information off my own chart. I have new onset right hand numbness and complete loss of proprioception and tingling. I have spent the last three weeks trying to get any help from anyone within UCHealth and I cannot get any care nor assistance. Managers and patient advocates hang up. Doctors ignore test results. Save yourself. Go literally anywhere else.

Shari Ritchie has no follow through skills And when I asked…read morefor follow up with a visit she wrote me a letter and told me not to come back. wasn't planning on going back, but wow I went to Mallory for 10 year. Nothing was ever solved or figured out. Just throw some more thyroid medication at the problem They should close the Office. Its useless

I have struggled with slipping rib syndrome. Other doctors told me I may have to live with the…read morepain. Not Dr. Mallory or Dr, Aamar. With PRP treatment they have helped me and I am pain free. They actually care.

Kind staff, fairly easy to get a soon appointment scheduled. I really like that they have walk in…read moresick visits on Saturdays.

Great for same day appointments, otherwise not good. Rude staff, not interested in helping…read morechildren. Rude providers that downplay real concerns that were addressed appropriately by other providers somewhere else. As much of a hassle as it is to change pediatricians, it is worth it! Find someone who cares and is not only after money. For a pediatricians office they sure don't care about the welfare of children, my experience was they are only after money.

Derek Brown 12 reviews…read more just nowNEW-Edit DO NOT LISTEN TO THE HATERS!!!!! I just spent a GREAT 72 hours there! I've been to many facilities and this place was not bad. The negative reviews are from people that won't admit they need help for whatever behavioral/mental health issues they have. During my stay a week ago, all 10 people in my dorm were in it to win it! The majority of the clients went to most of the groups. No fights, screaming, or anything negative happened while I was there. I would give it a 5 star rating, but they are a bit understaffed and there can be some chaos amongst the staff, but I get it being they are understaffed. That being said, the staff was awesome!!! Thanks Deb, Craig, Lexi, Kim, Dre, Dr. Harriet, Shandra, Abigail, the chefs (especially the chef with red hair), the intake crew, Derek and another lady, Precious, Annalise?, Shey, Maddison......Rachel, Erin....and if I forgot some of the staff that dealt with me, I'm sorry. Oh, 1 more reason I didn't give 5 star is they need better things to do during downtime. The books, puzzles and games are outdated, but know that you can bring your own books, magazines and puzzles! Thanks again JOHNSTOWN HEIGHTS!!! Derek Brown

PA Landon was very patient with my almost 2 year old son presenting with a cough and fever…read more Jacqueline however was rude and so ungodly bothered by her job. I get it Sunday, late in the day you're tired but the way you handle a two year old is with patience. Look at who you are dealing with and take a breath before barking orders at him that he doesn't understand. Maybe she's having a bad day and I can sympathize because I obviously have a sick child. But if you can't fake it until you make it for 10 minutes to get vitals on a 23 month old you should not be working somewhere that takes children.

So nice to be able to make an appointment! Got us right in at our appointment time. People were all…read moresoooo nice and professional. So helpful as my pharmacy was closing within a few minutes and they were able to fill it there for us! The rooms were clean and didn't smell like a typical medical facility. We will definitely be back!!

excellent customer service! Dr. Gardner and PA Carrillo are great! They are very professional and…read moreseem very caring! Happy that they did my surgery - great results!

I have been going here for over 10 years never have had a problem getting a appointment and when…read moreyou mane a appointment the tell you to be 15 min early for paperwork