I lost my naturalization certificate and was asked to come to this location for my appointment. It…read morewas easy to get to from the 6 train. Just a quick 5 minute walk from the subway. I made a mistake and forgot my appointment letter but the people were very kind and allowed me to look up my account online. They took down my case number and printed out a new letter. I was seen right away and was in and out in 15 mins.

Marcia, Marcia, Marcia! I went to the reading room today and had an entirely positive experience…read more Marcia gave me many valuable suggestions for the class I plan to teach in the fall, and now I feel that I have a direction. She also told me Brian must be having a bad day, because here's the experience I had with him last week: "I have never met a library employee more rude, condescending, arrogant, and misogynistic than Brian. I'm a professor but he immediately decided I was a high school teacher whose students wouldn't possibly benefit from a trip to the archives. I've never used an electronic request system, and rather than politely explain it, he emphasized how scum like me were forbidden access to all materials. I was baffled, because I've published many books and visited hundreds of archives, but I've never seen a library employee hellbent on keeping people, especially women, out." I plan to return next week, and I hope Marcia is there.

While this is an excellent service for those who require records, the certification machine has…read morebeen broken for weeks and no one in the office knows when it will be fixed. Individuals who are applying for dual citizenship cannot get certified records of their (in my case) grandparents' marriage, which means they cannot apply for dual citizenship, at least in Ireland. Will someone in authority please do something about this? I have called numerous times and been down to the Records Room on Chambers Street twice, and no one knows anything.

I would give this agency a zero rating, as in my experience they do NOT do what they are supposed…read moreto do (i.e. investigate), nor are they competetent at doing what they are supposed to do. They do NOT protect whistleblowers, as they do not investigate, let alone enforce the laws they are supposed to follow.

To get a job working with children you need to get your fingerprints done here at DOI. The fee is…read more$127 and can only be accepted if you have a money order from the post office or you can use a major credit card. I opted for the card because it was more convenient. You can find this information on the website. What the website doesn't tell you is that there is an additional $3.16 charge for a "service fee charge for the convenience of the payment method" (got that straight for the receipt). I thought that was whack but there nothing I can do now. The elderly woman at the front desk is not the most welcoming person but most receptionists seems to be this way. Her accent is thick so listen closely for your number that you will receive and then your name that will later be called. No headphones or you will miss it. I just really wanted to give people a heads up on the extra charge. Also you need an appointment to be here. Walked in the same time as someone else who didn't have an appointment and she had to schedule one so that she can get it done another time. She tried to use the "I'm coming all the way from the BX" excuse but it didn't work lol.

I had the pleasure of visiting the Newark office today regarding my benefits. The professionalism…read moreI received from security to staff was AWESOME. I arrived at 9:45 and was called for service by10:00am. The young lady (Ms. Jackman) was patient, kind and courtesy. The level of customer service she provided was OUTSTANDING!!! Keep up the good work!

There are good people working here. The security guards are decent hard working people and Ms E was…read morekind. This place deserves much more positive reviews. SC

The Team at this location went above and beyond their call of duty!! My disabled sister needed…read morefingerprints for immigration purposes but due to her brain injury her hands are very difficult to get proper fingerprints. There were between 3-4 people at a time assisting us and making sure my sister was comfortable the whole time. They were patient throughout the whole process (which took over an hour to get done!). I am so grateful for the wonderful team that made it happen and were so kind throughout the whole time! Thank you so much!

After my pals got out, an employee gave us bad directions for where to get their stuff & when we…read morefound the right place they still got the runaround. Would not recommend, would not go again.

Had the best recruiter and the process was smooth. Had encouragement from everyone in the office…read moreand highly recommend!

Hello all, I am PFC BHUTIA, I was recruited by Sgt. KC in UNITED STATES ARMY. He was very clear and…read morespecific about the explanation about the job and career in US Army. I was satisfied by his work. The process was smooth and he handled my paper work very professionally. I would recommend all new comer to visit Flushing US Army recruiting office if you are willing to join and have a great career. There are many ways and possibilities to join. I know some will have a problem for joining because of many reasons but Sgt. KC and his team will handle very professionally and show you the way for your goal. Lastly I would like to thank Sgt. KC and his flushing team and keep up the good work HooooHHH.

I had a bizarre experience this morning that has caused me to reconsider visiting Bolivia…read more By way of background, I had filled the visa form as a tourist and attached the supporting documents and brought them to the consulate. A staff member pointed out that there was no number assigned to my application, so I would have to re-do it. I was actively discussing with him how to fill the application on my phone so I do not have to go back home. In walks a guy claiming to be the "consulate general", saying i am raising my voice and this is a diplomatic mission, I don't have any rights here since I am not on US land, I need to show respect, ... etc. etc. Totally unexpected. He won't listen to anything I was saying, and brings me downstairs and calls NYPD (sic). The NYPD sergeant promptly walked with me and said he totally believed me ... seemed like this wasn't his first rodeo with this "consulate general". This individual should be reported to the ambassador's office, but I have been unable to locate an email for them. I hope they fire him so he doesn't do more damage to his country's reputation with another ego trip. I will spend my meager tourist dollars in Ecuador or Paraguay instead.

The personnel at the consulate were efficient, kind and helpful. They processed my visa quickly…read moreand when I had some issues with the USPS delivery of my visa, they were quick to help me. They did an excellent job!

Super helpful and patient with my enlistment process as i had issue after issue arise. Even though…read moreit was a long process they helped me ever step of the way, and I'm grateful I chose the Perth Amboy location.