I have been here twice. Once for a pacemaker replacement, and once to the ER for a heart problem'…read moreBoth visits were great. The care was very good and the people were friendly and helpful. The only down side is their Bill Paying web site. Logging in rarely works and entire format seems to have been designed by a 3rd grader, 15 years ago.

My 93 year old mother fell and had pneumonia. She was admitted to the hospital. The nurses and…read moredoctors were great. I can't say enough about how sweet and attentive the nurses were. The doctor came to see her Saturday and Sunday. Everyone was helpful and friendly starting from security.

We found a lump in my daughter's neck the end of May, was referred to Dr Page (who my daughter saw…read morewhen she was younger). The earliest date for him was 3 weeks out. So, we took an early apt with Dr Morpeth that was only 4 days out. And I'm so glad we did. He was very detailed and answered all of our questions. And although, she had to have surgery and biopsy done in June, he made us feel calm. The surgery and aftercare went well. We went back today, because we thought we saw a lump on the other side this morning, they worked us in so she could be examined quickly. Again, he showed compassion and great bed side manner. And the staff is always friendly.

All the above! Caring, keeps you updated on everything that you need to know. Dr even called after…read morehours to go over my options.

From the owner: About APEX Apex…read moreSpine and Neurosurgery is a prominent neurosurgery practice with offices in Bethlehem, Columbus, and Suwanee, Georgia. Patients benefit from the advanced skills and experience of the board-certified neurosurgeons and a team of compassionate, caring support staff. The practice has provided excellence in neurosurgery and spine care for more than six years, delivering neurosurgical services to people of all ages affected by diseases or injuries of the spine and brain. The team at Apex Spine and Neurosurgery treats a broad spectrum of spine conditions, including degenerative disc disease, cervical and lumbar spinal stenosis and radiculopathy, degenerative spondylolisthesis, adult degenerative and early-onset scoliosis, cervical disc degeneration, herniated discs, and limb length discrepancy. They also care for patients with brain tumors, normal pressure hydrocephalus, and trigeminal neuralgia. They're also experts in the treatment of many other cranial disorders such as Chiari malformation, arachnoid cysts, and chronic subdural hepatomas. The experienced neurosurgeons perform lumbar microdiscectomy, lumbar and thoracic spinal fusion, anterior cervical discectomy and fusion (ACDF), laminectomy for spinal stenosis, spinal tumor resection, artificial disc replacement, and microvascular decompression. They also use the latest image-guidance technologies...

If you are a Veteran or a US Military Retiree who ignorantly assumes your VA insurance or Tricare…read morewill cover Emergency Room visits at this hospital, then I highly encourage your family members to take you to another Emergency Room - avoid Jack Hughston if you can! In March 2025, I fell off of a tree that collapsed onto my house and seriously injured my hip. I had a bulge sticking out of my hip about 6 inches and I could not put pressure on my left foot. The pain was horrible and my wife took me to this Emergency Room (as it was only 5 minutes from my house, very convenient). After multiple treatments for pain and xrays, the doctor told my wife and visiting church members that I either broke my hip or that my left leg came out of socket (due to the swelling and temporary disfigurement. Later, an MRI determined that I had a deep bone contusion. As we visited that Emergency Room in the past, paying no more than a Tricare covered co-pay, this hospital was always convenient - until I received a bill for $3,844.61. I informed Jack Hughston that I had both VA insurance and Tricare to cover the costs Jack Hughston then informed me that VA and Tricare covered their parts of the insurance and I still owed them $3,844.51. I informed my wife that, no matter how bad I am injured in the future, we will not go to this hospital (5 minutes from my home) ever again but, instead, drive to the Fort Benning Emergency Room (35 minutes away). Sincerely, Daniel M.Longstreet, Sr. Phenix City, AL

I never learn. Brought my wife here again, thinking maybe something would change got the curtain…read moreslammed in my face. Were were totally ignored for an hour. This hospital needs an attitude adjustment. They really need some lessons in bedside manor. Then the go up to the glass tower and play on there phones.

I had a breast augmentation done by Dr. Jain few months ago and I absolutely love the results. I…read morehad been waiting so long and was very nervous about finally getting it done. However, looking back on it now I am so happy I did. Dr. Jain and all his staff were very professional and welcoming and made the process so comfortable for me. When I did have a concern about how one of my incisions was healing they immediately made time for me to come in and be seen. Also I just recently went back to get lip injections and they are healing beautifully. I highly recommend Dr. Jain and his team. I definitely look forward to seeing them again for future services!

I was supposed to have a procedure done in August. I didn't realize that my insurance had changed…read more I already paid my part and I was told that I didn't have to do all the pre surgery things again and they would resubmit everything to my new insurance. Well an emergency came up on my end in September so I didn't follow up. It is now November and I am told everything has to be redone and resubmit to my insurance. This was supposed to done in August and the excuse they gave was I must have slipped through the cracks. So if you are a black person you will be forgotten at this place.

Dr. Goldman Sorry that we (my wife) and I never had the…read moreopportunity to meet you. My wife was supposed to do that Tuesday February 4, 2025. We had seen your PA the last visit and she set up some test for Phyllis. Tuesday was supposed to be the appointment with Dr Goldman. We arrived a few minutes early and started our wait. No other patients were in the waiting area. After a half hour had passed my wife spoke to the receptionist and asked if we had been forgotten. She made a phone call and shortly we were escorted to Exam room 12 and a one of your staff took some vitals on Phyllis. It was observed that he O2 was low and I then went to our vehicle and got her concentrator. Our wait continued, with no other personal coming into the room. I could hear chatter and laughter from outside the room the whole time. We again waited for well over a half hour when we both decided it was time to leave. As we were leaving one of your employees seemed to note that and asked if we were leaving, I responded that yes, we were as it felt as no one there was interested in seeing my wife. She then ASKED IF WE WANTED TO RESCHEDULE to which I responded why would we want to do all the waiting all over again. We then left your office very discouraged with how my wife was treated as if it did no matter how long you wait to see a specialist, the impression is your time doesn't matter. However, to us every minute is important and wasting time sitting in a doctor's office with no contact with anyone is a true waste of our time, which to us it very important. I see that you and your staff do not share that. On closing I would have expected someone from your office to reach out to my wife. But I guess that would have taken up too much of your staff's time as they seemed so busy when we left (that is sarcasm) as no one was doing anything except talking with one another. Respectfully, Robert Bessinger, Caretaker of Phyllis Bessinger

I had a 3:15 appointment on 7/13/21. At 5:21 I saw Dr. Goldman, he asked me to bring him up to…read morespeed on why I was there. After I refreshed his memory, he started telling me all the negative things that could happen if he performed surgery. Also, overheard Hannah calling patients telling them to reschedule since Dr. Goldman was going to be in emergency surgery on Thursday (today is Tuesday). Same thing they told me when they called to reschedule my appointment. Those people for emergency surgery, I wouldn't recommend him to my neighbor's cat.

The office is entirely too crowded. He takes on too many patients. The check-in process is…read moreunnecessary it's less work for the employees and all on the patients.

No one pick up phone. Keep trying the last 2 hours. This is suck. I don't know how they do that. A…read morelot of people in that place and the phone can't be picked up.

10/10 would recommend! very friendly very helpful! The staff is knowledgeable about my needs and is…read morequick to help.

My frustration lies with the Auburn office and team because for two years of going to Phoenix City…read moreto be seen as Auburn resident the wife and I were happy when the Auburn office finally opened. These doctors are a bunch of narcissist and control freaks, they take a Hippocratic oath that says do no harm, but they do no better in treating you. They pump you full of pills not getting to the bottom of what's causing your symptoms they just prescribe you more pills each time you come in. I suffer from PTSD and for 3 years they continued me on Xanax because I needed it and just recently they abruptly ended it so in my opinion and defense I questioned their actions and expressed that taking me off the medication after 20 years of taking it would have potentially life threatening consequence. Weeks later they claimed in a letter that I never received they were discharging me from their care. Thumbs down the worst physicians don't go!!