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    Elizabeth S Maddela, MD

    5.0 (1 review)

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    15 years ago

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    Victory Internal Medicine PC

    Victory Internal Medicine PC

    2.2(27 reviews)
    1.9 miWesterleigh

    My brother John had been sick for the past week I called and spoke to Paulette Caruso on the phone…read morewho works at Victory Internal medicine and asked her to get my brother John in as he's been very sick. She contacted the doctor and made him an appointment for 10 o'clock this morning. She's very caring compassionate and was able to accommodate an appointment for today it's hard to find good help these days and I appreciate the willingness for her to go above and beyond to get him an appointment. I appreciate her very much and obtaining an appointment for him on such short notice very understanding on the phone very knowledgeable and the appointment was done less than five minutes. Thank you Paulette Caruso for being top-notch. I hope your manager recognizes you in the office

    My mother has been going to Dr. Kopstick for almost a decade. He has been her primary care doctor…read moreand he's alright. His front desk has always been rude but today was where they crossed the line. The gave us the run around to make sure our insurance was accepted and we did all that they asked. I made three different phone calls to Humana and their office and Paullette from their office said we were good to go. Then we get to the office and the blonde receptionist bluntly says, we don't accept this insurance. I clapped back real quick because I had someone from Humana call their office to confirm just an hour before. My mother has a PPO - she is not playing around so I was not about to let her or her supervisor, Dawn, turn us away because of their own laziness. I get the Humana agent on the line (who was phenomenal) and we together now wait there for another hour for Dawn and her front desk to get their act together. After 75 minutes, we had enough and are about to walk out when they say "Wait! the doctor will see her". I asked is it cleared up? The blonde in the front says "I don't know". Apparently their boss Dave now magically had the power to let my elderly mother see the doctor. Why didn't they do this when we arrived? I didn't want my mom to get now get a huge out of pocket bill so we walked ourselves right out of that mess of a business they think is a medical practice. A note to this office - you are exactly why the American healthcare system is broken. You make insured citizens of this country feel like they have to beg for an appointment to see a mediocre doctor. If you hate your job find a new one. Don't punish patients for your own misery.

    Fulop Robert, MD

    Fulop Robert, MD

    2.7(13 reviews)
    0.0 miHeartland Village

    So, here is my honest review about Dr. Robert Fulop and Dr. Elizabeth Maddela, and the rest of the…read moreamazing staff: I have been a patient of Drs. Robert Fulop and Elizabeth Maddela for many years now, and I can't say enough good things about them and their entire staff. These two doctors truly put their patients first and always listen intently to understand the full scope of any issues we are facing. Their diagnostic skills are unparalleled - they have an incredible ability to get to the root cause of any ailment, no matter how complex. On multiple occasions, I have had to call the office for urgent or emergency appointments, and the staff has always been incredible at finding a way to get me in to see one of the doctors right away. The level of care and responsiveness is unlike anything I've experienced at other medical practices. The entire staff, from Melissa, Tiffany, Michelle & the rest of the staff at the front desk, are all incredibly kind, knowledgeable and helpful. They go above and beyond to ensure a positive experience for every single patient. I trust Dr. Fulop and Dr. Maddela implicitly with my health and wellbeing. Their dedication to providing the highest quality care is evident in everything they do. I wholeheartedly recommend this practice to anyone looking for exceptional medical providers who truly put their patients first.

    Doctor Fulop is the very best Doctor in Staten Island NY. I have been his patient since over 40…read moreyears.

    Elizabeth S Maddela, MD - internalmed - Updated July 2026

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