I've been here several times. Came in today for a new pair of dress shoes for an event tonight…read more Customer service is always great and I always get a great deal. They often run 1/2 off 2 pairs, or just good deals in general. The shoes I bought today were $50 plus tax and I had just seen the same pair for $90 at Dillard's earlier today. All the well known name brands, even reputable sports brands like Asics are featured. They have a small section for bags and backpacks, as well as the usual socks and shoe cleaning accessories. As far as discount shoe stores go, you can't beat it!

***PAY ATTENTION TO THE RETURN POLICY...Don't be like me***…read moreI bought a pair of Tiva hiking sandals that looked and felt so comfortable in the store. After my purchase I went on a walk outside. Unfortunately feet sweat when it's hot out, and the inner sole of this shoe is a rubber like material. Not a good combo. My feet were sliding all over with every step. By the time I'd walked home my ankles and calves were hurting bc of trying to not trip myself inside these horrid shoes. Big disappointment. Almost as disappointing as Rack Rooms return policy that I just read on the receipt.

Went in for Black Friday, there were no deals and I had to use the bathroom while there…read more It was dirty and no paper towels or anything to dry your hands. I went to the front and let the cashier know about it. Her response was a very snarky "okay?" I don't shop where employees could care less.

The shoes were pretty well organized given that I arrived late in the evening after Thanksgiving…read more There were several staff members on hand, all busy with customers. I ordered two pair of boots and after trying them on, didn't like either. My order was cancelled as if it was never picked up.

Went with my husband to try and find new work tennis shoes. He tried on a pair that was steel toe…read more It did not need those so he asked one of the store reps did they have any more like this that were not steel toe and she pointed to the wall and kept on walking. No customer service

I had a project to purchase tennis shoes for children in shelters. The managers, Leroy (manager)…read moreand Torry (assistant manger) are totally awesome. The other employees are also. Their assistance, and appreciation for the project was above and beyond. Because of them, I will patronize this Shoe Carnival for my casual shoe needs. Thanks a million. Gregory Moss

Awesome service here! Came here looking for comfort after experiencing foot fatigue and Juliana was…read moreable to help me so quickly! She recommened the Hoka Bondi 9's and they're the most comfortable shoe i've worn to date! A week later and they unfortunately had a manufacturers defect AND they swiftly replaced them on the spot! So many great shoes and brands here, I am definitely coming back and keeping up with the sales they have, the service is unmatched and full of great helpful people.

This isn't a "Professionally" written Review; This is just me, Dr. Orange / Luscious Lou - I am…read morewriting to you from my heart and giving you my first-hand experiences and thoughts as a "Battle-Tested" - "Broken" Former Emergency Room Physician that has sustained considerable damage to my feet. All those Overnight ER Tours - Sprinkled with a Near Fatal Case of COVID (10 Nights in the ICU @ NYU) have taken their toll on my feet. Having the right footwear on your feet is critical and can affect your entire body. Trust me, I know. For years, I've struggled and searched to find a place that "Sub-Specializes" in Outfitting the "Difficult" Foot. Clients are treated like patients; I'm serious - I don't know how else to explain. The amazing team @ Ralph Baker's Shoes - led by Marissa Wood- is incredible. You won't find an experience like this anywhere. I traveled nearly an hour from Charlotte for this service, and I can say with certainty, it was worth it. Marissa is an incredibly knowledgeable professional who is well-versed in pairing appropriate footwear with each of her patients/clients. Forgive me for sounding so medical. I can't stress the importance of having the appropriate footwear enough. This is a family-run business that has been in Salisbury for many years. Believe it or not, you don't have to sacrifice style for comfort - Ralph Baker has a tremendous selection. They literally have a warehouse of shoes; all different types. I challenge you to find a place with such a selection and exceptional service. It only exists in Salisbury. Ralph Baker's is Veteran & First Responder Friendly and offers a very generous discount to our Nation's heroes. I left with 4 - Four; - Yes - Four Pairs of Shoes; - I had not purchased a Pair of Dress Shoes, for years before COVID; - It must be 10 Years. I'm going to close for now, but if you have a difficult-to-fit foot and "Foot Issues," this is your place. Prepare for friendly, dedicated, and enthusiastic staff who care. Ralph Baker's has a "Tremendous" selection - I'm certain they have something for everyone. As an aside, for those of you who can't make the "Schlep" over to Salisbury, they offer very reasonable and quick shipping. Thank You, Marissa and the Ralph Baker's Shoes Family - You are awesome! A+ See you soon!

Wonderful selection of shoes, clean store & , organized. I…read moreinitially came in looking for shoes for my retail job. Josh greeted me as soon as I came in the store & was very helpful & knowledgeable about the selections. He "hand-selected" a pair, talked to me about them, & laced the shoes up for me. Checkout was quick. Because I got a remote, corporate job, I needed to return these a few days later. Gavin was at the register & was very friendly & greeted me immediately when I came in. He had to call Josh to do the return. Once again, Josh was very nice & friendly & didn't make me feel bad for having to return the shoes. I highly recommend this location!

I went into the New Balance store looking for a shoe that would give me added support and comfort…read moredue to a plantar fasciitis flare up I had been experiencing. The customer service was amazing!! Kaylee was full of knowledge, showing me all different options allowing me to not only pick the best shoe for my feet but also found me the best sale price options. I truly appreciate her going above and beyond all CS expectations!! New Balance will most definitely be my go to store for my foot needs!! Thanks again Kaylee, Jadore and Andy for a wonderful experience!!

I don't think I can tell enough people about this place. If you are looking for something specific,…read moreGoing Going Gone is worth the drive (for me at least, I live in Charlotte) just based on how much you can save. I was looking for comfortable walking shoes and found a paid of On Clouds that were 70% off; the cost I paid for 2 pairs of shows was the same as the "original" cost of 1 pair. I appreciate that the clothing items are organized by size, color AND style of item. All of the staff is extremely helpful and nice as well.

I never knew Dick's had an outlet store. I was in the mall at a department store recently and saw a…read moreflask on clearance. I quickly did a google search to see if the price was reasonable and saw that Dick's Concord store had the same item at half the price and in several more colors. I ordered online for store pickup to save on shipping and when I arrived noticed this wasn't a typical Dick's store. Makes sense why my flask was so much cheaper. They make it easy to pickup an online order curbside or in store. In your confirmation email you just check in and a notification is sent to a point person at the store. I think I even heard a doorbell ring. With this method you don't need to show ID. Of course I had to do a quick browse, and the prices are very reasonable. The store appears to be well stocked too. I didn't make it past the tops because they were about to close, but I'll definitely return to find some workout gear. I like that you can use your phone to price check anything in the store, that should be a standard at all stores. I grabbed a couple of shirts and can't wait to return.