Lady was thrilled! Couldn't wait to give them to her. Big beautiful roses! Will stop again...

I've never had such bad customer service from a business before! I ordered flowers on 4/9/2022 from Elk River Floral and the website says if you order by 2pm that you are guaranteed same day delivery! My order confirmation says they were supposed to be delivered on Saturday. Was just trying to brighten up a loved ones day! Hence why I wanted them delivered on Saturday! The flowers were $70 this included the $15 delivery charge. Saturday night comes around and these flowers are still not delivered! Since Saturday I have been trying to get ahold of them; one minute it will ring and go to the voicemail and the next it says "welcome to Verizon this phone is disconnected" I have left several voicemails. Let's rewind to today 4/12/2022; I had a gentleman call me trying to find the house. We went back and forth somehow his invoice says that they are to be delivered today and mine says they will be delivered on the 9th. I told him I would pay $35 to have them delivered today; he huffed and puffed and said do you know how expensive these are and the deliver fee alone is $15. I said I'm not paying $70 for flowers that were supposed to be delivered on Saturday which was almost 4 days ago! He had the audacity to ask me what had happened and made the comment saying "what this person is just all better now" I lost it! He had no reason to ask or judge what was going on. We came to the agreement that he was not delivering the flowers and I was getting my money back. I mentioned that I wanted written confirmation of the money being put back into my bank account; she then said what do you think we are going to steal from you...well you currently have the flowers and my money. He says fine it might not be today I said fine I'll keep calling until the money is back in my account. We hang up! Not even 10 minutes later he sends me a picture of the flowere delivered on the front porch! At this point I'm boiling because I'm so upset at how I was treated now he is delivering when that wasn't what we agreed on. I end up calling him back and asking why the flowers were delivered. He states that I didn't want them to go to waste and we will again to take some money off! And that we had agreed on taking $20 off. I said no I told you I would pay $35 for the flowers to be delivered today and he couldn't agree on that but now takes it into his own hands and delivers them anyways when I'm thinking I'm getting $70 back not $20 or $35. He then tells me well you are very shallow not to want to send these flowers to someone...I said excuse me I'm shallow and he returns with yeah your f****** shallow if you can't pay the money! He HANGS up on me! So guess what...I call him back! I said how do you not know that I didn't have other flowers delivered already from a different company! So you don't get to sit here and tell me I'm a shallow person because your website is messed up and you weren't willing to work with me the first time! I said I want my full $70 back and no flowers DELIVERED...he says fine now I have to go back and get these flowers!!! I said that is your problem I never agreed to have them delivered since they are being delivered 3 -4 days after! I will keep calling until I get my money back! This has been thee worst I have ever been treated and I will make sure everyone hears from me about how bad the service was! I could never imagine treating someone the way he did! I was just trying to do something nice! Many of you may think that I'm cheap but it's the morals behind everything! read more

I ordered flowers yesterday for a friend who is having a hard time. All of the big name companies I typically go with didn't deliver out to Zimmerman so I begin searching for flower delivery that was closer to her neck of the woods. I found Elk River Floral on Yelp and decided to give them a try. The prices are reasonable and ordering online is simple. The flowers arrived same day and were even more beautiful than the picture online. I'd definitely recommend them! read more

Elk River Floral - The FTD bright and beautiful bouquet - Florists Near Me - Elk River, Minnesota

Great floral shop I've done business with many times always great service and a friendly and helpful staff great wi special occasions highly recommended this business read more

If you use this florist expect to receive personalized service. It's way different from internet floral services. I spoke to a flower artist who fulfilled my order based on my color preferences and availability flowers, all within my budget and time frame. Thank you for great customer service and quality. read more

Elk River Floral - Sweet blue and white arrangement - Florists Near Me - Elk River, Minnesota

We hired Elk river floral to make the bouquets and boutonnières for our wedding November of 2019. there wasn't a single thing I would've changed, our flowers turned out absolutely beautiful! You can 100% trust this business to bring your ideas to life. read more

Elk River Floral - Wedding bouquet - Florists Near Me - Elk River, Minnesota

Ordered flowers for my girlfriend for Valentine's Day and they delivered them to her work no problem. Flowers ended up looking better than the pics on the website. Would totally use again! read more

I stopped in today to get some flowers sold by the stem. I heard that there had been a funeral so flowers had been limited. I can understand. The flowers in the cooler were a little old to choose from. The prices on them were a bit high. The person, possibly the owner, seemed a little moody and not so friendly as I would have expected especially in a flower shop. Overall, not impressed. read more

We live out of town and have struggled to find a great florist to deliver a high quality arrangement to my in-laws. We received a picture of an arrangement we sent for Mother's Day - it was BEAUTIFUL! Thank you, Elk River Florists! read more