Appointment for estimate went well. I felt Travis understood my goals - preparing house for market…read moreI need new kitchen floor, family room carpet, pressure wash and paint soffets, possibly paint interior. That was five weeks ago. I've called to follow up three times and ask for the quote. 4th phone call, got an AI "assistant" ... supervisor supposed to call within one biz day. I've heard nothing. Now I'm 5 weeks behind after explaining I wanted to move forward, get scheduled. People in this contractor field don't show up, don't finish, and don't seem to be honest. Home Depot and Locally owned family owned are now on the job - or at least they showed up to quote and schedule. Wish us luck!

They intentionally raised repair price to avoid doing the job. They quoted over 3000 dollars for a…read moredrywall repair that was a 2ftx3ft area. Totally absurd and unscrupulous practice. They wasted my time and then tried to charge me 100 dollars for a quote fee! Unreal. Crooks. If there was a way to select negative stars on the rating they would deserve it.

Joshua was awesome in helping us with installing a shower to create a full bath in our basement. He…read morewas professional and courteous and made sure we were comfortable with everything he was doing. He is by far the best bang for your buck on contractors in the Charleston, WV area! Highly recommend!

From the owner: UPDATE: we have been temporarily out of business for the last year, we are back and our address and…read morephone number are updated, we also have an automotive service now too, sorry for the inconvenience and we are happy to be back. With over 15 years experience building and repairing residential and commercial properties for several major contractors in kanawha county, we are now pleased to offer affordable terms to the community as our own entity, a name you can depend on and trust, better prices, better service, better homes with Better Home Repair. So contact us today to setup your free estimate, our offices are open 24 hours a day 7 days a week, we even offer a special one hour or less emergency service, for a small fee we'll get a repair man to you within the hour, for Charleston residents and buisnesses only, non-Charleston residents times may vary for emergency service. Veterans, disabled and elderly discounts available on request.

Last week I found myself broken down on the side of the highway just across the Ohio border into…read moreWV, with an approaching storm rolling in around 7pm. After about an hour of waiting on AAA (with another 30-40 min left to go) and trying to figure it out myself this truck pulls up and offered assistance. He had absolutely no reason to stop, in fact he was on the opposite side of the highway and turned around just to help. He changed my tire, made sure the flat was loaded in the back and checked things out before sending me on my way all while declining any sort of payment. I was blown away. Super nice, a complete life saver and from what I could tell, hands down an all around genuinely good guy. I made it down the road about 10 min before the storm hit. It was perfect timing. I cannot thank you enough.

Briggs is fantastic. He did some troubleshooting on my old furnace and fixed a major problem with…read moreit for a really great price. He's been reliable and quick to reply to all the things I want to do on my rental house. I feel so much better now that I have someone I can call on for emergencies!!!