my MacBook charging ports were fried and they replaced it and got it back charging!! Amazing…read morecustomer service and I got it back in 3 business days!

I can't say enough great things about the service I received here. Within 2 days I had my laptop…read moreback and working after I lost all internet connections. Very fair price as well and I felt like it was in good, safe hands leaving it, especially after reading all the other 5 star reviews left by prior customers. Thanks, Mike

Needed a full reboot with lots of questions two days later it was done ,very reasonable price .All…read morequestions answered. Gigabits is absolutely the best .Very knowledgeable easy to work with and easy to understand Highly recommend

My laptop would not start up. j Matt recovered my hard drive…read morefiles in a day so I could continue working with the files. Then, within a week, he had replaced the motherboard and keypad, giving me a restored computer with the existing operating system and all the apps intact. Many thanks for your prompt and professional service.

Fourth time here during posted business hours and NO ONE is here. Y'all are the only place in the…read morearea. Very disappointed that you don't want my money. Hate leaving 1 star reviews but 4 times and y'all are even open? How are you still in business?????

I dropped off a Mac for screen repair was charged $202.23 at drop off on 9/12/18 was told 7-12 days…read moreto fix, well that 7-12 days turned into over 60 days being as patient as I could after they had my laptop for about 2 months they finally stated that they could not repair and would refund me...fast forward to 11-9-18 day I picked up unrepaired laptop, was told refunds take 7-10 business days to post well guess what nothing I've tried to message and no response, I tried calling and no one answers or they put me on hold. Thanks to technology I have all the conversations saved and now BOA is handling the claim for me to get my money returned. I WILL NEVER NEVER NEVER USE this establishment again and neither will anyone I know!!!!

When Mr. Appliance steals from customers and attempts to rewrite history...... Do not use them…read moreever! I openly share my response to them. Shannon, your response completely ignores the primary reason I called for service. The door flap was only one part of the problem. From the very beginning, I made it clear that the ice maker and water dispenser were not working. Your technician, Daniel, and your company both stated those issues would not function unless the door flap sealed properly. I relied on that guidance. Attempting to rewrite the narrative is unprofessional and dishonest. I paid for the door flap repair without issue. It was replaced, and it does seal. However, the ice maker and water dispenser--the original issues I called about--remain completely unresolved. Do not tell me I did not ask for 4 issues to be resolved when I first contacted you. After three service visits, your company has still failed to fix the problem. Instead, I've been left with a refrigerator full of visible tape, patchwork, and what can only be described as unprofessional "band-aid" fixes. This is not acceptable by any reasonable standard of appliance repair. Even more concerning, I have written text messages from your own technician admitting they do not know how to fix the issue or even why it was continuing to happen. I was told to put it in the garage and buy a new one to avoid spending more money with your company! And yes, be assured I will be posting those messages on Yelp, Google, the BBB and all social media platforms. Yet I was still charged again on a follow-up visit for work that was never completed successfully in the first place. So again, do not rewrite history to avoid accountability for ineptness and a failure to understand how to properly fix appliance issues. If you don't have trained technicians or specialize in a brand, don't send them to customers homes. People want to trust in you and now see what they can't. By the third visit, your team resorted to placing silver tape throughout the interior and filter area of my refrigerator. You have now caused more issues by doing this and I absolutely intend to hold your company accountable. That is not a repair--it's negligence. At this point, this is no longer just about poor service. This reflects a pattern of incompetence, misrepresentation, and improper billing. You charged for a solution you did not deliver, failed repeatedly to diagnose the issue, and left my appliance in an unacceptable condition. And your technician agreed and specifically stated he did not know why it was happening, yet continued to come back with a second technician who also had no idea what to do so they slapped some tape all throughout the inside and called it a day. Are you serious? Shame on you. You've had multiple opportunities to correct this and chose not to. I will continue to publicly document this experience, including technician statements and text and photos, so others are fully aware of how your company operates. Every review site, all of social media and the BBB. We treat people with trust and respect and what you have done to my family is disgusting. You should seriously reconsider how you handle situations like this, because this level of service is indefensible. But you go ahead and keep the money "for now", since that is what matters most to you. Let's see if it is worth it when I am finished with making sure this experience with all of the photos and text messages from your of technicians back up exactly what I am saying. Disgusting and shameful.

A huge THANK YOU to Brian, Moha, Shannon, and Shelli for your perseverance in fixing our BlueStar…read morestove after a fire. From troubleshooting the complex wiring of the stove to working with the manufacturer to get the parts, this was a complex repair. We are thrilled to use our kitchen again! And if we need further repairs, we will be sure to call you again. Thank you!

I was unhappy will the delays in responses that I was having with the GEEK SQUAD. So when I lost…read morethe hard drive programs while trying to correct o problem I called the Computer Guy. Had to give them the computer but with in a week a had it back and working. needed to do some fine tuning but they accomplished that by dailing up my computer. Would recommend them to anyone!! I gave it 4-stars only because there is always room for improvement

Kevin at Low Country fixed my computer expertly! OneDrive had taken over all my documents and he…read moregot them all back plus eliminated tiresome error messages. Knows what he's doing.

This place is a total scam. My teenage daughter took her phone in to get the camera repaired. They…read moremade her pay $100 in advance and didn't fix iI. When I asked them why they said because she asked us to fix the lens. This is deceptive! They knew she wanted to get the camera working. Do yourself a favor and don't take your electronic devices here unless you want to give away money for nothing.

I had dropped my iPad and the on/off switch became jammed down into the device casing. The iDoctor…read morefixed the problem and got a perfectly working iPad back to me. I would have given the business a five star review, but feel that communication was poor, both between the person who took the device and the tech who repaired it and between the store and the customer.